SKIMS Reviews 7,025

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the quality of the products, often describing them as comfortable and made with good fabrics. Reviewers frequently mention satisfaction with the fit and the overall appearance of the items. The ordering process is often described as easy, and many customers report fast shipping and timely deliveries. However, some people were dissatisfied with the customer service, citing issues with responsiveness and resolution of problems, particularly concerning missing items or returns. There are also mixed opinions regarding product sizing, with some finding it inconsistent or inaccurate, leading to items being too small or too large. A few other people also felt that the product quality was not always consistent, with some items showing poor construction or falling apart after a short period of use.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers express disappointment with... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the amazing fabric, breathability, and... See more

Order

Users describe ambiguous interactions with order. Many customers report issues such as receiving incorrect... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While many customers praise fast shipping, with... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report issues such as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased once. Sizes are not accurate, look at reviews and even then not accurate. Product I received was quality fabrics, bonus! Customer service 100% horrible. Does not represent th... See more

Rated 3 out of 5 stars

The Balconette bra was definitely what I was looking for as far as a straight neckline for certain shirts, but for the price I do feel like I was expecting more. The quality control just doesn't tota... See more

Rated 3 out of 5 stars

Ordered three items and received only two. Got in touch with the customer service and informed them. I really wanted the item that was missing, it was the first one in the basket. Thought they will se... See more

Rated 4 out of 5 stars

I love skims shapewear. Great compression. I give them 4 stars because after wearing them for a few months the stitching starts to come undone. I even sized up hoping it would fix the problem and the... See more


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3.5

Average

TrustScore 3.5 out of 5

7K reviews

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Rated 5 out of 5 stars

I LOVE SKIMS!!!!!

I love browsing the website! It’s very user friendly and has so many options and styles i absolutely love. I have ordered with Skims plenty of times before and have always been impressed! My items came in quickly and just as pictured! The quality is awesome and I look forward to shopping with you all again!

3 February 2026
Rated 2 out of 5 stars

So I’ve been a faithful customer to…

So I’ve been a faithful customer to skims for some years now and I mean I loved how soft and silky the items feel almost like your not wearing any under garment I recently had a bad experience in which has never happened before where the shipping company stated that they delivered my package when in deed they didn’t have a ring camera in which I shared videos to prove that I didn’t get them on the time and date they stated and skims wasn’t able to ship me my items nor refund me I didn’t want a refund I just really wanted my items nor they stated that since on the shipping handler end they put delivered they go by that and there’s nothing that can be done I was highly upset because there’s items are costing if you live in nyc you know that things are stolen constantly & I feel like they have been very dismissive and I have sent them more then enough proof .. also it was two separate shipment when we had the big storm ..

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

I have found the one bra I have actually gone back to for the first time in a LONG time. Fair return policy, great experience.

28 January 2026
Rated 1 out of 5 stars

STAY AWAY!!!!

STAY AWAY!!!!!

I’ve send my item back to get a refund I sent this 5 months ago and still have not received a refund nor reply.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Order never arrived

Order placed on 29 November 2025 never arrived. Almost £400 was taken and not refunded for over a month. Communication was extremely poor throughout, despite repeated follow-ups.

When I complained, the only “resolution” offered was a 30% discount on a future purchase, which is completely unacceptable given the situation.

Very disappointing experience. I won’t be ordering again.

29 November 2025
Unprompted review

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