Skimo Co Reviews 

1,443
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional level of support provided. Customers frequently praise the knowledgeable and friendly staff for offering truly helpful advice and personalized guidance on various outdoor equipment selections. Consumers regularly note that the ordered products arrive promptly and consistently meet extremely high quality expectations for their upcoming mountain adventures. People deeply appreciate the efficient customer service and fast turnaround times whenever they require gear repairs or quick size exchanges. Some reviewers were not happy with communication problems regarding unexpected shipping delays or receiving packages that contained missing small parts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their exceptional knowledge and... See more

Product

Reviewers mention positive feedback about product quality, noting items are easy to adjust, look fantastic,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful and knowledgeable staff.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Service

People report overwhelmingly positive experiences with service, highlighting knowledgeable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more

Rated 5 out of 5 stars

Skimo team are the best. I ve had several experiences with them thus far and it’s all 5 stars. No matter my lower level Of Knowledge and mellower state( Oregon) to be doing backcountry skiing,... See more

Rated 5 out of 5 stars

I had very good advising by phone for picking out my new skimo race set up. Products arrived promptly and were amazing. Great costumer service, knowledgable staff, fast turn-around time.

Rated 5 out of 5 stars

I was purchasing my first touring set up after having tried 3-4 times using rental equipment, so I called and spoke live to someone, it was a great experience and he walked me through all the options... See more


Company details

  1. Winter sport Store
  2. Sporting Goods Store

Information provided by various external sources

Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,443)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

We love and trust you guys

We love and trust you guys! Although we live in Bend, OR, you are our go-to experts on everything having to do with back country skiing. We have bought gloves, straps and now, skins. It means so much that we can call and explain what we are looking for, and know that we can believe in whatever guidance you give! We also trust that you only carry quality gear, which is also a huge plus!

4 April 2024
Rated 5 out of 5 stars

Great Customer Service and Advice

I had a rough idea of the package I wanted to purchase, but called to talk to someone at Skimo. They were super helpful, great advice and took all the time I needed to work through and develop a package. It was a great experience top to bottom. I can't recommend them highly enough. On top of that the whole kit shipped that evening! Amazing.

25 March 2024
Rated 5 out of 5 stars

Great customer service!!!

I spent quite a bit of time on the phone with both Jeremy and Carlos. Jeremy gave me some ideas to look into and Carlos helped me with the final purchase. I love my new gear. And… I got it so quickly. I have been skiing every day since 🙂

10 March 2024
Rated 5 out of 5 stars

Great People

Gabe and Carlos did a really fine job of setting me up with the equipment that is right for me. thanks

26 February 2024
Rated 5 out of 5 stars

They listen well

They listen well. Discussed what options were available and delivery was quick. Will do business with them again.

19 February 2024
Rated 5 out of 5 stars

Extremely knowledgeable and helpful

Extremely knowledgeable and helpful with matching brakes for my older Dynafit bindings. In this case, I recommend calling them before ordering. I did not and ordered the wrong brakes. But Skimo graciously swapped, no charge, even for shipping. They have a customer for life!

26 January 2024
Rated 5 out of 5 stars

The skimo co crew are always super…

The skimo co crew are always super knowledgeable and attentive to detail. Great service and quick too.
I recommend this company to anyone who wants to up there game out there with the right gear for the job

26 January 2024
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! As a new-ish AT skier, Jeff helped me select the best gear to meet my particular needs. I was looking for a light weight pant for mostly backcountry with the occasional inbounds visit - he hooked me up! The degree of personal service and skiing expertise - really top notch. I’ll be shopping with these guys from here on out!

20 January 2024
Rated 5 out of 5 stars

These guys do "THIS" every day

These guys do this every day. I don't mean they sell gear everyday, that doesn't give you the experience that really matters. These guys are out there in the Pow, on the crud, climbing the skin tracks, summiting the peaks, and ripping big lines day in and day out. These guys know what they are talking about. These guys support me in having what I need for my objectives, and thats why I keep supporting them. Proud SkimoCo customer.

4 January 2024

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