Skillshare Reviews 

4,179
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,547 reviews, reviewers had a great experience with this company. Customers consistently praise the diverse and high-quality course selection, finding the platform an excellent resource for skill development and creative exploration. Many appreciate the hands-on approach, practical projects, and the ability to learn specific skills quickly without committing to lengthy courses. Reviewers also highlight the helpful and encouraging instructors, who are knowledgeable and make learning accessible for various skill levels. However, some people mentioned difficulties with the website's navigation, struggling to find desired classes or specific content. A few other people also felt that the free trial policy was ruthless, with unexpected automatic renewals and a lack of clear communication regarding upcoming charges.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism and friendliness... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many expressing frustration over unexpected... See more

Product

Customers had positive experiences with the product, highlighting its accessibility and wide variety of... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to navigate and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the range of classes that are available for different skill levels. I understand why the videos are broken down into chapters, but I find it quite annoying. It’s like scrolling through the mil... See more

Company replied

Rated 5 out of 5 stars

I just completed the class by Cat Coquilette called Design to Shine. It's short, sweet and loaded with absolutely valuable information. Lots of calls to action. Cat provides concise moves on how to or... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my subscription on skillshare. To be honest I can compare it to other learning platforms and I would say skillshare actually is more Hands-On and they pay attention and implement thei... See more

Company replied

Rated 5 out of 5 stars

There's a lot of classes, some pretty good some less, the diversity and amount of classes make up for the less good ones but you might certainly need to filter the classes to match your level and you... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(4,179)

1,515 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s legit

I was skeptical but my art has really improved

15 April 2026
Skillshare logo

Reply from Skillshare

Hi Anisha,

We're happy to hear that your art has improved! Thank you for sharing your positive experience; we appreciate it.

Rated 5 out of 5 stars

Satisfied

So much content!

22 April 2026
Skillshare logo

Reply from Skillshare

Hi Petra,

We’re glad to hear you’re satisfied and enjoying the wide range of content available. There’s always something new to explore, and we hope you keep discovering classes you love. Happy learning!

Rated 3 out of 5 stars

Too much ai nonsense

There's some useful gems here, but there's so much ai slop and marketing nonsense being pushed, I don't know if I can recommend it as being particularly useful.

15 April 2026
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Reply from Skillshare

Hi Tyrion,

Thank you for being so candid — we really appreciate it.

We’re glad you’ve found some valuable classes, but we understand how frustrating it is when you have to sift through content that doesn’t feel high-quality or relevant. That’s not the experience we want for you.

Your feedback about AI-heavy content and overly promotional material is important, and we’ll make sure it’s shared with the team. Improving content quality and helping surface the most meaningful classes is something we’re actively working on.

In the meantime, using filters, following trusted teachers, and checking reviews can help surface more of those “hidden gems” you mentioned.

Rated 5 out of 5 stars

I love Skillshare!!

I love Skillshare!!! With learning and growing as a creative, this platform has provided me with lifelong learning from different creative avenues which helps me expand my horizons. I’d come back to Skillshare over and over again!!

15 April 2026
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Reply from Skillshare

Hi,

Thank you so much for this amazing feedback!

We’re glad to hear that Skillshare has been such a meaningful part of your creative growth and lifelong learning journey. It’s wonderful that you’re exploring different creative avenues and expanding your horizons—that curiosity is exactly what we love to see.

We’re so happy to have you with us, and we’d be excited to welcome you back anytime

Rated 5 out of 5 stars

Most of teachers taught very well…

Most of teachers taught very well transparent quality class

22 April 2026
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Reply from Skillshare

Hi Paul,

We're happy to hear that you found the teaching quality transparent and effective. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The teachers are great

The teachers are great. And the price amazing!

14 April 2026
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Reply from Skillshare

Hi Anna,

We're happy to hear that you had such a wonderful experience with our teachers, and we appreciate your feedback on our pricing.

Rated 5 out of 5 stars

I’m so happy I found a place where I…

I’m so happy I found a place where I can get the information and support I need. I’ve only watched two courses so far, and they’ve already been incredibly helpful and informative. I can tell this is the right place for me to find what I need.

18 April 2026
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Reply from Skillshare

Hi Hayam,

That’s really great to hear — thank you for sharing this.

We’re glad your first couple of courses have already been helpful and informative. It’s especially meaningful to hear that you feel you’ve found the right place for your learning needs so early on.

We hope you continue discovering classes and teachers that support you as you grow. Happy learning!

Rated 5 out of 5 stars

I love learning new things with…

I love learning new things with skillshare because I can use it anytime I want. Until now the only thing I can complain is that the teacher has the same comment for every student project, what make me feel that the teacher is not even looking at my work and it’s just a recorded message.

12 April 2026
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Reply from Skillshare

Hi Janet,

Thank you for sharing your experience—we’re really glad to hear you’re enjoying the flexibility of learning on Skillshare anytime you want.

We also truly appreciate you calling this out about the feedback on student projects. We understand how important it is to feel seen and receive personalized responses, and I’m sorry that your experience made it feel otherwise. That’s not the kind of connection we hope to foster between teachers and students.

Your feedback is valuable, and we’ll be sure to share it with our team as we continue encouraging more meaningful and individualized engagement in classes.

Thanks again for being part of the community, and we hope you continue to enjoy your learning journey with us.

Rated 4 out of 5 stars

I’ve been wanting to learn something…

I’ve been wanting to learn something new for a long time, and this is a great platform to do that without any big commitments.

19 April 2026
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Reply from Skillshare

Hi Tamás,

Thank you so much for sharing this!

We’re really glad to hear that Skillshare is helping you finally explore something new in a flexible, low-pressure way. Being able to learn without big commitments can make it so much easier to get started and stay curious.

We’re excited for everything you’ll discover along the way—happy learning!

Rated 5 out of 5 stars

Such high quality courses and teachers

Such high quality courses and teachers! Love the platform and offerings!

13 April 2026
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Reply from Skillshare

Hi Dani,

We’re thrilled to hear you’re enjoying the high-quality courses and talented teachers. It means a lot to know you love the platform and everything it offers.

We’re so glad to have you learning with us—happy creating!

Rated 4 out of 5 stars

A bit complicated to find classes

A bit complicated to find classes. Also quite expensive to sign up after the free trial.

19 April 2026
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Reply from Skillshare

Hi Kaye,

Thank you for sharing your feedback—we really appreciate it. We're sorry to hear that finding classes felt a bit complicated and that the pricing after the free trial didn’t feel as accessible.

We’re always working to make it easier to discover the right classes, and your input is helpful in highlighting where we can improve. On the pricing side, we understand how important value is, and we’re continuously reviewing how we can better support our members.

As Skillshare grows, we’ve reassessed our prices to ensure we are able to offer a high-quality experience for our members and teachers. To better support our growing catalog and community, we routinely review our pricing to reflect the evolving value we provide. This helps us continue to offer new, diverse content, improve platform features, and support our talented educators who make Skillshare such a unique place to learn and grow.

A Skillshare membership gives you unlimited access to thousands of classes with no ads, an amazing creative community, the ability to learn on-the-go, and more. Your membership also supports the teachers you love!

If you’re an existing member and logged into your account, visit the Membership & Payments page for pricing.

We sincerely value your feedback, and we’ll be taking your thoughts into account for further consideration as we work to make Skillshare better and better each day.

Rated 5 out of 5 stars

Pleased Member

Great teachers, excellent courses

19 April 2026
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Reply from Skillshare

Hi Danny,

We're glad you found our teachers and courses excellent. Thank you for your positive feedback; we appreciate it greatly!

Rated 5 out of 5 stars

Review of Cake tutorials

Teachers are taking time to explain steps in cake decorating that is usually overlooked on youtube, not moving too fast

18 April 2026
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Reply from Skillshare

Hi Obiageli,

Thank you for sharing this! We’re really glad to hear that you’re enjoying the cake decorating classes and finding the step-by-step guidance helpful.

It’s especially great to know that the pace and attention to detail are making a difference—those often-overlooked steps can be so important when learning a new skill.

We’re excited to keep supporting your creative journey. Happy decorating!

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience with Skillshare.
I was charged for a full annual subscription right away, which felt misleading. On top of that, I found very little relevant content for my interests.
I was initially offered a partial refund, but also the option of a full refund and cancellation. After I requested the full refund, I received no further response despite several follow-ups.
In the end, I had to dispute the charge with my payment provider.

Update: finally received the refund. Still a very unpleasant experience.

18 March 2026
Unprompted review
Skillshare logo

Reply from Skillshare

Hi J,

We're sorry to hear about your experience — we can understand how frustrating and disappointing this must have been, especially with the confusion around billing, difficulty finding relevant content, and not receiving a follow-up after requesting a full refund.

That’s not the experience we want for our members. Your concerns about communication and consistency in support responses are valid, and we take feedback like this seriously.

We're eager to understand the issue you've encountered, as it doesn't meet the standard of experience we aim to provide for our members. Please don't hesitate to contact us at help@skillshare.com.

Rated 5 out of 5 stars

I learned a lot and I will be back when…

I learned a lot and I will be back when I can afford it. You provide a great service!

11 April 2026
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Reply from Skillshare

Hi Laura,

Thanks for the positive feedback.

We’re glad you were able to learn a lot and have a positive experience with the platform. We completely understand taking a break, and we’ll be here whenever you’re ready to come back.

Wishing you all the best on your learning journey, and we’d love to welcome you again in the future!

Rated 3 out of 5 stars

I love it anyway

I love it, but the course but the courses lack variety, need more teacher with different style and courses

15 April 2026
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Reply from Skillshare

Hi Ivy,

Thank you for your feedback—we’re happy to hear you’re loving Skillshare overall!

We also appreciate you pointing out the need for more variety in courses and teaching styles. Having a diverse range of perspectives is incredibly important for a richer learning experience, and your feedback helps us understand where we can continue to grow.

We’ll be sure to share this with our team as we work on expanding our class offerings and bringing in more teachers with different styles and approaches.

Thanks again for being part of the community—we’re excited to keep improving your experience!

Rated 1 out of 5 stars

Acrylic painting with palette knife

Acrylic painting with palette knife

The classes are skimming over the topic. Net as practical as I had hoped for.

6 April 2026
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Reply from Skillshare

Hi Graciellla,

Thank you for your honest feedback—we really appreciate you taking the time to share it. We're sorry to hear that the classes didn’t feel as in-depth or practical as you were hoping for.

We understand how important it is for lessons to provide clear, hands-on value, and your feedback helps us identify where we can improve. We’ll be sure to share this with our team as we continue working to enhance the learning experience.

Thanks again for being part of Skillshare—we’re here anytime you need support.

Rated 1 out of 5 stars

Extremely deceptive pricing

Extremely deceptive pricing, will charge you $178 without knowledge of signing up for a year. Customer service is a joke, you will get the run around for a month, with the just copying and pasting and a bunch of “I understand your frustration” and “We’re sorry” but they will NEVER refund your money, almost like this company is going BANKRUPT soon.

18 April 2026
Unprompted review
Skillshare logo

Reply from Skillshare

Hi Marie,

We can understand how frustrating this is. We sincerely value each of our member's feedback, and are very sorry to hear that you had a less than stellar experience with Skillshare. We'll be taking your thoughts into account for further consideration as we work to make Skillshare better and better each day.

We understand that this charge may have been unexpected. Skillshare trials automatically transition into a paid subscription unless cancelled before the trial ends, as outlined in the confirmation email sent at signup.

Our detailed membership refund policy is also accessible here: https://help.skillshare.com/hc/articles/204536798

Also, we provide various notifications along with your membership sign-up confirmation, you can see more here: https://help.skillshare.com/hc/articles/13898861927437

We also regret that your interactions with our support team felt repetitive or unhelpful—that’s not the level of care we aim to provide.

Your comments are important, and we’ll be sharing them with our team to help improve both our communication and support experience moving forward.

Let us know if there's anything else we can clarify.

Rated 5 out of 5 stars

I really liked the platform because you…

I really liked the platform because you can listen to various lectures and quickly learn the things you need right now. It allows you to pick up specific skills without diving into long, multi-week courses, which is perfect when you need something practical right away.

16 April 2026
Skillshare logo

Reply from Skillshare

Hi Olena,

Thank you for sharing your experience! We’re really glad to hear that you’re enjoying the flexibility of the platform—being able to jump into specific topics and quickly learn something practical is exactly what we aim to offer.

It’s great to know that the shorter, focused classes are helping you pick up skills right when you need them. We appreciate you being part of the Skillshare community and can’t wait to support your next learning goal!

Rated 5 out of 5 stars

Great online learning experience

Wonderful to have access to some very good teachers and to learn some new techniques. Love that I can learn at my own pace, pausing the video to practise strategies.

9 April 2026
Skillshare logo

Reply from Skillshare

Hi,

We’re glad you’re enjoying learning from talented teachers and discovering new techniques. Being able to learn at your own pace—pausing, practicing, and revisiting lessons—is such an important part of building confidence and skills.

We’re so happy to be part of your learning journey. Happy creating!

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