Skillshare Reviews 

4,178
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,547 reviews, reviewers had a great experience with this company. Customers consistently praise the diverse and high-quality course selection, finding the platform an excellent resource for skill development and creative exploration. Many appreciate the hands-on approach, practical projects, and the ability to learn specific skills quickly without committing to lengthy courses. Reviewers also highlight the helpful and encouraging instructors, who are knowledgeable and make learning accessible for various skill levels. However, some people mentioned difficulties with the website's navigation, struggling to find desired classes or specific content. A few other people also felt that the free trial policy was ruthless, with unexpected automatic renewals and a lack of clear communication regarding upcoming charges.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism and friendliness... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many expressing frustration over unexpected... See more

Product

Customers had positive experiences with the product, highlighting its accessibility and wide variety of... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to navigate and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the range of classes that are available for different skill levels. I understand why the videos are broken down into chapters, but I find it quite annoying. It’s like scrolling through the mil... See more

Company replied

Rated 5 out of 5 stars

I just completed the class by Cat Coquilette called Design to Shine. It's short, sweet and loaded with absolutely valuable information. Lots of calls to action. Cat provides concise moves on how to or... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my subscription on skillshare. To be honest I can compare it to other learning platforms and I would say skillshare actually is more Hands-On and they pay attention and implement thei... See more

Company replied

Rated 5 out of 5 stars

There's a lot of classes, some pretty good some less, the diversity and amount of classes make up for the less good ones but you might certainly need to filter the classes to match your level and you... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Replied to 99% of negative reviews

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4.1

All reviews

(4,178)

1,515 reviews in the last 12 months

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Rated 5 out of 5 stars

A Safe Place to Learn New Things

I have only used free trial version for a week or so. I just finished up a course and I initially was brought into a life changing tactics to survive. I am sure people participaring skillshare are very talented. And it also is not covered with bugs like some course app. Thanks.

26 January 2026
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Reply from Skillshare

Hi Doğan,

Thank you for sharing your experience with us! We’re glad to hear that your first course made such a positive impact and that you’ve been enjoying the platform during your trial. It’s also wonderful to know you appreciate the talented community and smooth learning experience on Skillshare.

We truly appreciate your kind words and hope your learning journey continues to inspire you!

Rated 5 out of 5 stars

Prompt and polite.

Prompt, polite and very helpful.

14 May 2026
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Reply from Skillshare

Hi Robin,

Thank you for your kind words! We’re so glad to hear you found our support prompt, polite, and helpful. We truly appreciate your feedback!

Rated 5 out of 5 stars

Step by step brick by brick it’ll take the price

A lot is really going on there’s so many talented people that I could imagine

16 May 2026
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Reply from Skillshare

Hi Abdul,

We love hearing that! There’s truly an incredible amount of talent in the Skillshare community, and we’re so glad you’re enjoying being part of it.

Rated 3 out of 5 stars

I sometimes found it difficult to find…

I sometimes found it difficult to find what I wanted on the site as far as classes. I'm getting out now because I just haven't been using the program. What really upset me is that you don't give a warning that the subscription is coming up for a renewal. For me a 6 month subscription with a notice sent out when the renewal comes due would be optimal. I did not get the value out of the program that I was hoping for. It takes a lot of time to find a teacher that is zeroing in on the skills I really wanted without repeating basics.

16 May 2026
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Reply from Skillshare

Hi Linda,

Thank you for taking the time to share your experience with us. We’re sorry to hear that you had difficulty finding the right classes and that the platform didn’t fully meet your expectations. We understand how important it is to easily discover content that matches your skill level without unnecessary repetition.

As we're aware that the trial can pass quickly, we're careful to provide subscribers a dated reminder of when their card will be charged at the time they sign up, via their confirmation email.

Please be assured that it was definitely not our intention to catch you off guard with your subscription charge. Our system is set to automatically renew at the end of all membership packages.

We would like to address though that our system shows an email reminder was sent and delivered.

Thank you again for your honest feedback — it helps us do better.

Rated 5 out of 5 stars

I searched for things that interest me…

I searched for things that interest me and learned a few new tricks.

9 May 2026
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Reply from Skillshare

Hi Robin,

We’re glad to hear you’ve been exploring topics that interest you and picking up new tricks along the way! That’s what Skillshare is all about.

Thanks for sharing your experience!

Rated 4 out of 5 stars

Skillshare help me a lot to develop…

Skillshare help me a lot to develop technical skills specially with different kinds of softwares and structured way to learn from very basic to advance.

16 May 2026
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Reply from Skillshare

Hi Mohamed,

Thank you for sharing your experience! We’re glad to hear that Skillshare has helped you build your technical skills across different software and supported you with a structured learning path from beginner to advanced levels.

We appreciate you being part of our community!

Rated 5 out of 5 stars

My experience was great because I…

My experience was great because I didn't think I could get free access to that amount of knowledge. I leant so much, the teachers were very honest, practical and helpful. I didn't want access the classes to end, but it had to. I hope if be able to afford to pay for access again. Thank you for doing such great work in Skillshare!

29 April 2026
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Reply from Skillshare

Hi,

Thank you for sharing your experience with us! We’re glad to hear how much you were able to learn and that our teachers made such a positive impact with their practical and honest approach.

We understand how hard it can be when access comes to an end, and we really appreciate your kind words about the platform. It means a lot to us that Skillshare was able to support your learning journey, and we hope to welcome you back again in the future.

Rated 1 out of 5 stars

My id was didn't login...i try many…

My id was didn't login...i try many times...but it can't login into my skillshare id

14 May 2026
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Reply from Skillshare

Hi,

We're so sorry you're having trouble accessing your account.

Your concern is already being taken care of by our team. We'll investigate this issue to help resolve this inconvenience for you.

Rated 5 out of 5 stars

For the first time I actually…

For the first time I actually understand what I’m watching and and how to apply that to my actual work. The content is engaging and not boring.

14 May 2026
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Reply from Skillshare

Hi Kisha,

Thank you so much for sharing this. Knowing that the classes are helping you not only understand the concepts better, but also apply them directly to your work, is exactly what we hope for at Skillshare.

We’re also glad the content has been engaging and easy to follow. Learning should feel inspiring, not overwhelming or dull, and it’s wonderful to know that this has been your experience so far.

Thanks again for being part of the Skillshare community, and we’re excited to continue supporting your creative journey!

Rated 5 out of 5 stars

Long-term member, misleading promotion — but excellent escalation support

I’ve been a paying Skillshare member since 2019, so I was initially quite frustrated after trying to redeem a “Member exclusive” promotion that later turned out to be restricted to new subscribers only — something that was not clearly communicated in the main promotional banner itself.

As someone working professionally in branding and communications, I genuinely believe the wording could be improved to avoid confusion for long-standing members.

That said, after escalating the issue, the support team handled the situation professionally and respectfully. Both Whetney and Gina took the time to review the case properly instead of simply repeating policy responses, and Skillshare ultimately offered a fair retention solution which I appreciated.

So while the initial experience was disappointing, I do want to recognise the quality of the human support once the matter reached the right team.

My main recommendation would be greater transparency in promotional messaging and more visible loyalty incentives for existing subscribers.

14 May 2026
Unprompted review
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Reply from Skillshare

Hi JC,

Thank you so much for taking the time to share such detailed and constructive feedback—and thank you as well for being a valued Skillshare member since 2019. We truly appreciate your long-term support.

We completely understand your frustration regarding the promotional messaging and how the eligibility requirements were communicated. Your perspective, especially given your background in branding and communications, is incredibly valuable, and we agree that clarity and transparency are essential to creating a positive member experience.

At the same time, we’re very glad to hear our team was able to support you in a thoughtful and professional way, and that the final resolution felt fair. We’ll be sure to share your kind words with them.

Your feedback around clearer promotional messaging and stronger loyalty incentives for existing members is important, and we’ll absolutely pass it along to the relevant teams as we continue working to improve the experience for long-standing subscribers.

Thank you again for your honesty, patience, and continued support of Skillshare.

Rated 5 out of 5 stars

Loving my experience and learning alot

Loving my experience and learning alot. I have been using skillshare for a few years now and have loved every moment of it. I love the diverse subjects and teachers.

13 May 2026
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Reply from Skillshare

Hi ShaggyJay,

Thank you for your kind words and for being part of Skillshare for so many years! We’re absolutely thrilled to hear that you’ve loved your experience and have been learning so much along the way.

It’s wonderful to know that the diversity of subjects and teachers continues to keep you inspired and engaged. That variety and sense of discovery are such an important part of what we hope to offer our community.

Thank you again for your continued support—we’re excited to keep learning and growing with you!

Rated 5 out of 5 stars

Great courses

Great courses, great value for my money

12 May 2026
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Reply from Skillshare

Hi Smadar,

We're so glad you found great value in our courses! Thanks for your kind words.

Rated 5 out of 5 stars

All shapes and forms for your creative growth

Great options to explore and engage in all sorts of creative levels, types, and styles of creative exploration.
I've been with Skillshare in the past already, then dues to lack of time dropped out, but always had a feeling I'm missing out. So I return and I'm happy I did so - even more to choose from, better and better teachers, sessions and interaction. Love it. Glad to be back.

11 May 2026
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Reply from Skillshare

Hi Jerneja,

Thank you for sharing this thoughtful feedback! We’re truly happy to hear that you decided to return to Skillshare and that your experience has been even better this time around.

It’s wonderful to know that you’re enjoying the wide variety of creative classes, teaching styles, and opportunities to explore at your own pace. Hearing that you feel there’s even more to discover now—and that the teachers and interactions continue to improve—means so much to us.

We’re so glad to have you back in the community and can’t wait to continue being part of your creative journey. Happy learning and exploring!

Rated 4 out of 5 stars

I think the people who teach us is very…

I think the people who teach us is very professional.

11 May 2026
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Reply from Skillshare

Hi,

Thank you so much for your thoughtful feedback! We’re glad to hear that you find our teachers professional and knowledgeable. Our instructors are passionate about sharing their skills and creating a great learning experience for our members.

Your feedback helps us continue improving and providing the best possible learning community on Skillshare!

Rated 5 out of 5 stars

The instructor was very knowledgeable…

The instructor was very knowledgeable about what he was teaching and it was clear that he loved this method of drawing. I really learned an lot and I want to check out his other Skillshare courses.

11 May 2026
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Reply from Skillshare

Hi Linda,

Thank you for sharing your experience! We’re really happy to hear that the instructor’s passion and knowledge came through so clearly in the class. It’s always inspiring when a teacher truly loves what they do, and we’re glad that helped make the learning experience more engaging for you.

It’s wonderful to know you learned a lot and are excited to explore more of their classes—that’s exactly the kind of connection we hope learners make on Skillshare.

Happy learning and creating!

Rated 5 out of 5 stars

I like the versatility of instructors

I like the versatility of instructors. All of the courses I have taken have been informative and helpful.

11 May 2026
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Reply from Skillshare

Hi Christy,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the variety of courses and finding them helpful for your growth.

It’s especially great to know that the project opportunities, course ratings, and profile achievements are adding to your experience and helping keep you motivated. We love creating features that encourage learners to apply their skills and celebrate their progress along the way.

Thank you for being part of the Skillshare community—we can’t wait to see what you learn and create next!

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