SkatePro Reviews 

268
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more

Company replied

Rated 4 out of 5 stars

We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more

Company replied

Rated 4 out of 5 stars

I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more

Company replied

Rated 2 out of 5 stars

It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more

Company replied

Company details

  1. Skate Shop
  2. Kite Shop
  3. Skateboard Shop
  4. Ski Shop
  5. Surf Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.2

Great

TrustScore 4 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(268)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery and everything was perfect and…

Delivery and everything was perfect and good but the tires I ordered ripped within 3 days of riding them

7 July 2022
SkatePro logo

Reply from SkatePro

Hello
Thank you so much for taking the time to review us. We use your feedback to help improve. We have looked at your order under your email and there were no tires on the order. Is there a different order? Please let us know, so we can look into it for you.
All the best

Rated 1 out of 5 stars

Bought a wetsuit from you

Bought a wetsuit from you, seam split after two surfs. Took you a month to repair it and then the repair failed after one surf. You didn't respond to further emails regarding this matter so I took it up directly with the manufacturer. Pathetic customer service! Do Not buy from here!!

22 June 2022
SkatePro logo

Reply from SkatePro

Hello
Thank you for taking the time to review us and giving us your feedback.
Our sincerest apologies for the time it took us to fix the wetsuit, and for the lack of true resolution. We already spoke through email in order to help you with the issue, and we aim to do the best we can to sort this out for you.
Once again, our apologies for the overall experience.
Best wishes.

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