Sjs Legal Reviews 

168
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely supportive, helpful, and professional throughout the entire legal process. People really appreciate the clear communication, regular updates, and friendly attitude provided by every team member. Consumers highlight how efficiently housing disrepair cases are handled, leading to successful outcomes and fully resolved issues. Clients note that the dedicated professionals take away all the daily hassle and offer reliable guidance from the very start to the absolute finish. Reviewers emphasize that they would strongly recommend these legal services to anyone facing similar housing difficulties with their property.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional throughout the entire process.... See more

Service

Customers consistently note positive experiences with service, describing the staff as helpful, friendly, and... See more

Customer service

Customers expressed great satisfaction with customer service, highlighting outstanding support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over the course of five years I have dealt with Dan Maddox and Ste Weston and I can’t thank them enough for what they have done for me. They fought till the end and even got unsatisfactory works compl... See more

Rated 5 out of 5 stars

I have had a long and arduous battle with my housing association with a leak in my bathroom. 8 years later I came across SJS Legal and they took over my fight. I cannot put into words how support... See more

Rated 5 out of 5 stars

When jsLegal got involved with house disrrepair. They were excellent sorted everything out contacted the council got things going now I m in my new house. The staff at. JSLegal were very helpfu... See more

Rated 5 out of 5 stars

Stephanie and Najma, the solicitor and paralegal working for SJS Legal, this last year showed me proficient, competent and professional law employees at their finest. What an efficient service they pr... See more


Company details

  1. Legal Services
  2. also in
  3. Law Firm

About Sjs Legal

Written by the company

A modern progressive law firm specialising in civil litigation compensation claims including personal injury, data breach and financial misselling.

Over the years, we’ve recovered substantial compensation for our clients thanks to our modern, innovative and approachable team of legal experts. We put you at the heart of everything we do and your personal, dedicated solicitor will be with you every step of the way, offering clear, honest advice from start to finish.
Visit our Website Contact us Instagram LinkedIn
Do you have a potential claim?

contact us today on

0151 909 6120

or email us at

Info@SJS-Legal.co.uk

Get in touch with us today for your FREE consultation and find out if you have a potential claim with us today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(168)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sjs legal have been brilliant every…

Sjs legal have been brilliant every step of the way, I dealt with Michael who was really helpful in keep me informed every step of the way with my claim. I was always kept updated with each process and never left feeling in the dark, would highly recommend Michael and sjs legal and am very happy with the service I was provided.

21 October 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you so much for your wonderful review. We're thrilled to hear that Michael provided you with excellent support and kept you informed throughout your claim, we will ensure to provide your feedback to him. It's our goal to ensure our clients feel informed every step of the way, we're so glad you had this positive experience - Best Wishes, SJS Legal

Rated 5 out of 5 stars

Confidence in actually going forward

The confidence SJS gave me in going up against my landlord was amazing when I didn’t think I could do it. They helped me so much with actually getting my landlord to take action with the repairs I needed doing in my home. SJS do everything in there power at the end of it all to get you the right compensation your entitled too. I would definitely recommend their services to anyone and I will 100% be using them again in future if ever needed. Couldn’t thank there team enough if I tried! Thank you again very much.

11 June 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you very much for your fantastic review and your very kind words about our team, we will ensure to provide this feedback to them. We are happy that we could assist you with your claim and help you achieve your desired outcome. - Best Wishes, SJS Legal

Rated 5 out of 5 stars

Amazing

I dealt with Michael to complete a housing disrepair claim and he was amazing from start to finish. He kept me informed with regular updates so I was never left wondering what was going on in any step of the progress and could not be more pleased with the outcome. Cant recommend enough

9 October 2024
Unprompted review
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Reply from Sjs Legal

Thank you very much for your kind review, this will be passed over to Michael. We always want to provide excellent client care to all our clients and we're so glad that Michael could provide this for you - Best Wishes, SJS Legal

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Kept me informed at all times. Talked me through the process and helped me with professional advice.would highly recommend

14 October 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your excellent feedback, we're so happy that we could assist you and you had a great experience with our team. We always want to keep our process clear and keep our clients up to date on their claim - Best Wishes, SJS Legal

Rated 5 out of 5 stars

Very friendly and kind very polite it…

Very friendly and kind very polite it was great to work with them always reply to my email

14 October 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your great feed back, we always aim to keep in touch with our clients and update them as much as possible, we are so happy you have had this positive experience with us - Best wishes, SJS Legal.

Rated 5 out of 5 stars

Sjs legal have been first class service

Sjs legal have been brilliant from the first phonecall we had together , and we are now close to the end .
Please don't be worried at all talking to this company as they do everything for you , my house had a lot of damp and mould in most rooms I've never been in arrears with rent so thought after nearly 26 years of the above problem I'd had enough so approached Sjs legal and have never looked backed.
My housing association have made a good offer and I've expected it so will be decorating the whole house etc with the money.

9 October 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you very much for your kind review, we are so happy we could provide you with an excellent experience with SJS Legal and we look forward to bringing your claim to its conclusion soon - Best Wishes, SJS Legal.

Rated 5 out of 5 stars

Emily is fantastic.

I spoke with Emily this morning and what a lovely and calming experience, as she was so caring/professional/helpful/understanding, she is definitely in the right profession and she has made my day by putting me at ease and by putting a smile back on my face. Thank you so much Emily you have gone above and beyond today understanding how stressful this process/time has been. 😊💐❤️❤️

8 October 2024
Unprompted review
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Reply from Sjs Legal

Thank you for your very kind review Leanne, your excellent feedback has been relayed to Emily. We pride ourselves on outstanding customer service at SJS Legal and we're so glad that you had this experience with Emily. We look forward to continuing to help you with your claim and achieving your desired outcome soon. - Best Wishes SJS Legal

Rated 5 out of 5 stars

Excellent work got me sorted

Excellent work got me sorted

3 October 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your kind review, we're glad that we could assist in achieving the desired out come for your claim, We wish you all the best for the future - Best Wishes, SJS Legal

Rated 1 out of 5 stars

Housing Repairs

Cold approach made on doorstep, total misrepresentation of services provided.
Told to lie and overstate the nature and severity of the issues.

Rude unhelpful and argumentative. Untrustworthy.

19 September 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your review, we would like to discuss this further with you in order to rectify this issue. As we are unable to trace your file, please call us and confirm your reference number with us on 0151 909 6120 - Kind Regards, SJS Legal

Rated 5 out of 5 stars

Got all work dun quickly with no stress…

Got all work dun quickly with no stress kept in touch along the way

3 September 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your kind review, we are glad that you are pleased with our service and we could achieve your desired outcome for your claim - Best Wishes SJS Legal

Rated 5 out of 5 stars

Got all the work done quickly with…

Got all the work done quickly with constant communication with me

12 July 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your review, we're happy we could achieve your desired outcome for you quickly and you were satisfied with our teams communication with you, we wish you all the best for the future - Best wishes, SJS Legal.

Rated 5 out of 5 stars

Ive lived in my property 21 years and…

Ive lived in my property 21 years and almost gave up hope as i decorate and it never looks any better because of the damages but hopefully i will be able to decorate and it actually stay nice at last thanks to the help of this company and the help they have gave me

24 August 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your very kind review, we're so happy that we could achieve the desired outcome for you and we wish you all the best for the future - Best wishes, SJS Legal

Rated 5 out of 5 stars

Really friendly and helpful especially…

Really friendly and helpful especially yulia she made me and my family get help that we needed and I felt very listend to would highly recommend:)

15 August 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you for your very kind review and we're happy we could assist you and your family with your claim and help you achieve the desired outcome - Best Wishes, SJS Legal.

Rated 5 out of 5 stars

Hi excellent service thank very much

Hi excellent service thank very much
For help from athique Miah

13 August 2024
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Thank you very much for your excellent review, we strive for great service for our clients always, we hope you are happy with the result of your claim - Kind Regards, Jenna SJS Legal.

Rated 4 out of 5 stars

Patience and service provided good and…

Patience and service provided good and achieved result I wanted. Was a period early on when updates were not that regular, but o9nce passed that kept up to date. Would recommend.

25 July 2024
Sjs Legal logo

Reply from Sjs Legal

Thank you for your great review, we're sorry to hear that you felt there were not enough updates early on in your claim, this is something we have taken on board and are working to change and keep all our clients updated as much as possible, we would like to thank you for choosing SJS Legal - Kind Regards, Jenna

Rated 5 out of 5 stars

I would recommend this company to…anyone

I would recommend this company to anyone who is having problems with damp and mould their very good and their polite would recommend u don’t hesitate to get in touch with them

22 July 2024
Sjs Legal logo

Reply from Sjs Legal

Thank you for your kind review, we're so glad you're happy with the outcome of your claim and that our team could assist you in achieving your desired outcome - Best Wishes, SJS Legal.

Rated 5 out of 5 stars

…I am so happy

I am so happy with with everything Sjs Legal have done for me and I have recommended Sjs Legal to all my family and friends thay do an amazing job .

9 July 2024
Sjs Legal logo

Reply from Sjs Legal

Thank you for your fantastic review, we're to pleased that our team could support you throughout your claim and achieve an excellent outcome for you - Best Wishes, SJS Legal.

Rated 4 out of 5 stars

Took time understanding my case and…

Took time understanding my case and it's needs. A lot of effort was done to win the case. Recommend anyone to work with them

1 July 2024
Sjs Legal logo

Reply from Sjs Legal

Thank you for your kind review, we're so happy we could assist you throughout your claim and secure a win for you - Best Wishes, SJS Legal.

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