Cancelled my order due to an issue at their end. Still waiting for my refund over a month later. Customer service and replying to emails is atrocious. Do not recommend.
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See what reviewers are saying
Very quick shipping. Ordered to Ireland on Monday and arrived Tuesday. Had previously ordered wrong sizes and returns process is very straightforward. Only issue is that when shipping to Ireland, you... See more
I was a bit sceptic in the beginning as I wasn't familiar with the brand but I loved their designs and decided to order. I couldn't be happier with what I received, the jacket was exactly as pictured,... See more
Company replied
I was pleasantly surprised with my Parcel. After the easy to use site, my package came a couple of days later, the box was lush and then on top of that the inner packaging made me feel special as if I... See more
Company details
Written by the company
Our AW21 collection is now available, echoing the artful construction & endless resilience of Jamaica, with perfectly tailored lines defining poise & presence.
Contact info
United Kingdom
- sixteenninetytwo.com
Cancelled my order and waiting for a refund for over a month
Cancelled my order due to an issue at their end. Still waiting for my refund over a month later. Customer service and replying to emails is atrocious. Do not recommend.
Excellent quality and beautifully…
Excellent quality and beautifully packed in a super gift box!! Plus speedy delivery! Will definitely be ordering again.
I was pleasantly surprised with my…
I was pleasantly surprised with my Parcel. After the easy to use site, my package came a couple of days later, the box was lush and then on top of that the inner packaging made me feel special as if I was opening a gift. Im in love with my Shirt Dress. The material and detail is exactly, if not better than what’s on the site. I can’t wait to get my near future purchases. The Brand is amazing for both Male and Female.
Absolutely rubbish
Absolutely rubbish. Avoid, avoid AVOID! Garments were a poor fit, disappointed, cheap materials, used big boy names to sell tat.
Lovely jacket
Beyond my expectations
Beyond my expectations, quality of the product excellent , product beautiful packed. Highly recommend, every piece is a masterpiece!
needs improvement
Orders outside of UK cost 15£ and i paid an extra 60€ for customs.
the quality is pretty bad my bag broke after one day.
Brilliant quality and packaging.
Quick delivery and great quality
Good shopping experience ordered easy…
Good shopping experience ordered easy came in good time.
Amazing quality and delivery
The packaging of the parcel was beautiful and really well thought out. The clothes are very worth the price. The quality is amazing from the first touch and the fit is also perfect. I purchased the Beige Jacket, Cargo trousers and shirt
Sixteen Ninety Two had me looking Fly…
Sixteen Ninety Two had me looking Fly for my 30th birthday this year and had me looking fresh AF at carnival !!! I LOVE this brand and I vow to cop every item
There was a delivery issue but they emailed me with updates and their customer service is 10/10
Wow what Can I say!! 10/10 Amazing
Wow what Can I say! This was my first time ever purchasing from this clothing company and firstly can i say how amazing the packaging was. I literally thought I'd recieved a gift. The item came in a beautiful box, with tissue paper and a dust bag like cloth over the packaged item and not to forget a beautiful thank you note. The attention to detail is fantastic. 10/10 for presentation. The item is beautiful true to size and just like the image advertise on their website. Great quality beautiful design and really stylish. Excited to wear this jacket out. I am 1 happy costumer. Ooh and it came really quickly 2-3days from when I ordered it. Will definitely be buying more from this company.

Reply from SixteenNinetyTwo
Poor Customer Interaction/ Communication.
With regards to the service, I ordered some items on the 30th of July (Sunday) with the expectation of receiving them the next working day which should have on the Tuesday 1st of August. I did not receive my items until the 4th of August and this was only after I contacted customer service to enquire about the delay. The response back did not address the reason or an apology for the delay as I was just told the items are out for delivery.
I also recently returned a pair of cargo pant for an exchange. I sent the item back on Monday the 14th of August (Special Delivery) I checked the Royal Mail tracking and it said the items arrived the next day it is now the 18th of August and I still have not received an acknowledgement of receipt from the company.
The items are great but the customer service/ communication needs to improve as this could damage the brand.

Reply from SixteenNinetyTwo
there was almost 200 dollars in tax
Brought my package quickly
Brought my package quickly, would rate it 5/5 stars but the only issue I had was it was said to be brought in 2 working days, I emailed after more than 2 days and once they said they'll "figure out the issue", I got an email from the company bringing my purchase that they have received the package, which to me, I believe that means I needed to remind them about my package for them to bring it hence the 4 stars, other than that, all went great :)

Reply from SixteenNinetyTwo
Great Quality trendy fit
Great package, quick delivery, and amazing quality ✅ highly recommended

Reply from SixteenNinetyTwo
Sent the wrong size
Sent the wrong size, and when I returned for the correct one was told they were now sold out. Asked for an alternative color and never responded, just refunded and now I have to wait to get my money back to purchase again.
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