Have been in the trusty hands of Rebecca Rimmer for our first cruise, which she managed perfectly and was so patient throughout. Because of Rebecca, and the quality of the whole Sixstarcruise experien... See more
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Review summary
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Have been using Cruise 118 to book my cruises over the past few years. MyTravel Concierge, Sian Halliwell is always friendly and extremely helpful. Recently we have been trying to organise an Itali... See more
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Elizabeth Wright has, once again, ensured that our vacation cruise with RSSC was a success. She has been an outstanding advisor and agent who we have come to trust. Particular problems related to re... See more
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Dealt with DAN today when booking a cruise. His knowledge and professionalism was outstanding. Took time to go over things fully and ensured we were happy with the booking. Price on the site was the b... See more
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4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Our concierge Manager Elizabeth has…
Our concierge Manager Elizabeth has been working very hard to help us find the best cruise for us. She is an excellent person who will go out of her way and spend time in looking for the best deal. Nothing is too much or time spent in researching the best deal and giving the different options. She is very patient and most helpful person .
22 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for taking the time to share your experience. We are very happy to hear that Elizabeth has been so dedicated in helping you find the perfect cruise. Her patience and commitment to exploring every option truly reflect the level of service we aim to provide. We will make sure your kind words reach her
Once again thank you kindly for your review it is very much appreciated.
Kind regards
Customer Relations
Six Star experience
We booked our cruise with our concierge Elizabeth Wright who was extremely helpful. The booking was unable to be completed and was put on a wait list despite availability being shown on the website. Elizabeth dealt with it and kept us fully updated ensuring we booked the cruise as advertised.
22 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for taking the time to share your experience. We are happy to hear that Elizabeth was extremely helpful and kept you fully updated throughout the process.
We understand how frustrating it can be when availability appears online, but the booking cannot be completed immediately. It’s great to know that Elizabeth handled this situation promptly and ensured you secured the cruise as advertised.
Your feedback means a lot to us, and we will make sure Elizabeth is recognised for her excellent service.
Once again thank you kindly for your review it is very much appreciated.
Kind regards
Customer Relations
Excellent company
We have been extremely impressed with Six Star Cruises for the booking of our upcoming cruise. Rebecca Rimmer has been superb throughout the process, she is very thoughtful and highly competent and we wouldn't hesitate to use this company again.
22 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5-star review!
We’re delighted to hear that you’ve been extremely impressed with Six Star Cruises and that Rebecca provided such thoughtful and highly competent service throughout your booking process. Your kind words mean a lot, and we’ll be sure to share them with Rebecca!
We look forward to assisting you again in the future.
Kind Regards
Customer Relations
Helpful, efficient and competitively priced
Lisa Patterson's helpfulness and efficiency won her our booking. It was often difficult to get hold of individuals at other companies and they weren't particularly helpful, even at quotation stage.
21 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5-star review!
We’re delighted to hear that Lisa’s helpfulness and efficiency made such a positive impression and secured your booking. We truly appreciate your feedback and will make sure Lisa knows how much her efforts meant to you.
Thank you once again.
Kind Regards
Customer Relations.
amazing service from our six star cruises
We’ve had amazing service from our six star consultant Rebecca Rimmer. Have booked with her twice (so far!). We were particularly happy that she tailored the available packages to suit our needs.
19 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Carolyn
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you received an amazing service from Rebecca.
Rest assured your kind review will be passed onto Rebecca and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent customer service.
We've just booked with Sandie at Six Star Cruises and she was excellent. Provided helpful information about flight times which influenced which cruise we took. A vey professional and personable lady.
19 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are delighted to hear that Sandie provided such excellent service and helpful guidance on flight times, making your cruise choice even easier. Her professionalism and personable approach truly reflect the high standards we strive for at Six Star Cruises. We will make sure your kind words are passed on to Sandie, she will be thrilled to know she made a positive impact on your experience.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer relations
Returning to use Rebecca
We have just returned to use Rebecca at Six Star again .She always gives a truely wonderful service.
Fully satisfied and would certainly highly recommend.
17 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Jonathan
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Cruise plus land holiday in Canada/USA
This is the first time we have used Six Star Cruises and we were very impressed with their efficiency and recommendations. Elizabeth Wright was our Agent and she was so helpful - always on the end of the phone to advise and help. It was a fabulous programme put together by Six Star. We will definitely be using them again.
15 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for sharing your experience. We are very happy to hear that your first time booking with Six Star Cruises was such a positive one. Elizabeth will be thrilled to know her support and advice made the process smooth and enjoyable for you. we truly appreciate your kind words about our efficiency and recommendations.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer relations
Cruise Booking
Just completed the process of booking a cruise with the expert assistance of Lisa Paterson. She was extremely helpful and knowledgable and I’ll be contacting her again for any future bookings.
17 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Robert
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent professional service from…
Excellent professional service from start to finish from cruise concierge Lisa Paterson at Six Star Cruises
16 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your feedback and 5 star review!
We are delighted to hear that Lisa provided excellent professional service throughout your journey with us.
Rest assured your feedback will be forwarded to Lisa and her manager and will be very much appreciated.
Thank you once again,
Kind Regards
Customer Relations.
I was lucky enough to speak to Lisa…
I was lucky enough to speak to Lisa Paterson. She helped me to book a cruise to Antartica . Absolutely fantastic service . Lisa is friendly, helpful and very efficient. She replied to my emails promptly and was able to answer all my queries . Couldn’t have been a smoother process .
100% satisfied customer .
14 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you received a fantastic service from Lisa.
Rest assured your kind review will be passed onto Lisa and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Wonderful experience
This is the first time we have booked through six star cruises and it has been a great experience. Erin has been wonderful, very professional, always quick to respond to any questions we have had and also proactive with supply of information to us. Special thanks to her for forwarding my request to Regent for a special beer to be available on board for my husband (fingers crossed they can do this for us).
Will definitely use six star cruises again.
10 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Elaine
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Rebecca is an excellent specialist…
Rebecca is an excellent specialist /advisor - always very helpful and a credit to the company -'sixstarcruises'. I would highly recommend.
10 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Carole
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
118 is my first go to
Have used 118 many times. Agents very helpful with a good knowledge. Laura Wing always goes out of her way to find the best.
6 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Thank you for your continued loyalty to Cruise118 and SixStarCruises. We are very pleased to hear that our team has consistently provided helpful service and expert advice. A special thank you for highlighting Laura Wing, her dedication to finding the very best options truly sets her apart.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Booking a holiday is always a joy with Elizabeth
Booking a holiday is always a joy and Elizabeth’s knowledge makes the whole process very simple
4 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are so pleased to hear that booking your holiday was such a joyful experience and that Elizabeth’s expertise made everything feel effortless. Her deep knowledge and friendly approach are exactly what we aim to deliver with every booking.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Sixstarcruises
I was so impressed with our Specialist Travel Concierge, Elizabeth, when I contacted Sixstarcruises last Friday to book a cruise/hotel holiday. I could sense from our conversation that she knew her job inside out and, while she dealt with me in a very professional manner, she was also very easy to talk to and spent a lot of time looking at all the options to put our holiday package together for us.
We have used Cruise 118 in the past but this was our first time of using Sixstarcruises, which a frequent cruise traveller had recommended, and it certainly won't be the last.
I very much appreciate all the time and trouble Elizabeth took with me and, if this is the standard of all your Specialist travel Concierges, I will definitely also recommend the company to friends and family.
31 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are delighted to hear how impressed you were with Elizabeth’s service. Her professionalism, attention to detail, and friendly approach truly embody the high standards we strive for at SixStarCruises. It’s great to know she made your first experience with us so memorable, and we are thrilled to welcome you as a new guest. Your recommendation means a great deal to us.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
First Time Experience
This is the first time we have booked with Six Star Cruises and we have been impressed by the way Rebecca Rimmer handled our requirements. It was not a straightforward booking with a fair bit of chopping and changing but nothing was too much trouble for Rebecca. She listened to what we wanted and made the booking in a most professional manner. Thank you
5 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Mr Twine
Thank you for your kind review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca has handled your requirements impressively and nothing was too much trouble.
Rest assured your review will be passed onto Rebecca and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Erin Madine from Six Star Cruises
Erin Madine from Six Star Cruises
Is excellent. Always friendly, efficient and so helpful
14 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Erin provided such friendly, efficient, and helpful service. We’ll make sure Erin sees your kind words.
Thank you once again.
Kind Regards
Customer Relations.
Positive, professional and cheerful service.
Our contact/concierge at Six Star Cruises (Lisa Patterson) always provides us with a positive, professional and cheerful service. A terrific ambassador for your company.
2 November 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for your feedback regarding Lisa Paterson. We are very happy to hear that she continues to provide you with such a positive, professional, and cheerful service she truly is a terrific ambassador for Six Star Cruises.
We will make sure your comments are shared with Lisa.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Brilliant Service
What a pleasurable booking experience today with Lisa Paterson! First dealings with Six Star Cruises and I have to say that Lisa exceeded all expectations in terms of knowledge and standard of service. Thank you.
30 October 2025
Unprompted review
Reply from Sixstarcruises
Dear Paul
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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