The doctor who did my procedure, Dr Talya, was very professional throughout. She asked exactly what I want and delivered. She also has the lightest touch out of everyone who has ever given me anti-wri... See more
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I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each t... See more
Company replied
Always very patient, kind, and attentive. All the doctors are easy to talk to and truly take the time to listen. They make you feel comfortable throughout the entire experience, and you know you’re go... See more
Company replied
I had an incredible first experience at Sisu clinic with Dr Hursh Jerusha. Extremely informative and explained the pros and cons of various different treatments that I was curious about, giving a grea... See more
Company replied
Company details
Written by the company
Say hello to Sisu Clinic, Bye-Bye Wrinkles Founded in 2018 by doctors James Cotter and Brian Cotter, along with entrepreneur Pat Phelan, Sisu Clinic began with one mission – to make safe, effective aesthetic treatments accessible to everyone. What started as a single clinic has grown into a trusted name in anti-wrinkle treatments and skin rejuvenation, with a loyal community of patients who love their natural results. At Sisu, your experience is personal from the very first consultation. Our medical team takes the time to understand your goals and create a treatment plan that’s right for you – whether that’s smoothing fine lines, softening wrinkles, or simply giving your skin a fresh, healthy glow. We believe aesthetic treatments should enhance, not change, the way you look. Our focus is always on subtle improvements that help you feel confident, refreshed, and entirely yourself.
Contact info
Hill Street 19, TW9 1SX, Richmond, England, United Kingdom
- +44 20 3835 3309
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Replied to 17% of negative reviews
Typically replies within 24 hours
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Love this place
Love this place. So helpful and professional and really not trying to push treatments on people
Really disappointing
Really disappointing. I have fed back that the treatment and follow up have not been impactful. The only response I received was ‘we have cancelled your next appointment’. Fine by me as I wouldn’t have paid for another treatment. I’ll find a better place.
Well worth the trip to Richmond
The doctor who did my procedure, Dr Talya, was very professional throughout. She asked exactly what I want and delivered. She also has the lightest touch out of everyone who has ever given me anti-wrinkle treatment.
Botox
Had the 3 areas for Botox with 1 free area. Services was great and friendly, informative and the procedure was quick and efficient. Aftercare was provided and an appointment to come back in 2 weeks to check the areas. I would definitely recommend this clinic
The best beauty clinic
I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each treatment and provide advice. They are so kind and professional. Dr Sonia is my current Dr and she is amazing. I have had different people complete a lip filler treatment on my lips and Dr Sonia has been the best, the results are exactly what I have always wanted and she just knew. She also does my Botox and knows exactly what areas require attention.
I’m so glad I done my research and found Dr Sonia.

Reply from Sisu Clinic - Richmond
Very professional and very knowledgeable .
This was my 2nd treatment with Talya.
She is very knowledgeable and i feel very comfortable with her. She listens to any concerns that I have and advises accordingly.
Definitely going back for more treatments

Reply from Sisu Clinic - Richmond
Lovely Dr explained everything and was…
Lovely Dr explained everything and was was honest

Reply from Sisu Clinic - Richmond
Always very patient
Always very patient, kind, and attentive. All the doctors are easy to talk to and truly take the time to listen. They make you feel comfortable throughout the entire experience, and you know you’re going to get great results because of the care and attention they provide.

Reply from Sisu Clinic - Richmond
Sisu and Sculptra treatment
Visited Sisu for my first Sculptra treatment and I was extremely impressed and happy with Dr. Tayla, she walk me through the process in detail and explained to me what was involved. She was very professional and helpful making me feel comfortable. I am very happy with my experience and treatment so far

Reply from Sisu Clinic - Richmond
Profesional & tailored to each patient
I visited Sisu today to get fillers for the first time, and Dr. Pedram made me feel so comfortable and in the right hands. He took time to explain my options, and answered all my questions.
I’m so happy with the results, subtle, yet I feel like I look years younger after one session. Highly recommend!

Reply from Sisu Clinic - Richmond
Al was very informative
Al was very informative, professional and quick.
Thank you

Reply from Sisu Clinic - Richmond
Treatment
I recently visited a clinic for a minor treatment, The doctor Sonia and Noor her assistant were both amazing
Their friendly and helpful approach feel smooth and reassuring. I truly appreciate the level of care and professionalism they showed, and I would definitely recommend this clinic to others.

Reply from Sisu Clinic - Richmond
I had treatment here and unfortunately…
I had treatment at Sisu clinic in Richmond and unfortunately experienced issues afterwards, particularly with my Botox eye area, which has taken time to improve and is still not fully back to normal.
At my first follow-up, when I raised concerns about a droopy eye, I was told this can happen, however this had not been clearly explained to me beforehand. I returned again and was advised to ‘sit it out’ and that things would return to normal over time.
To date, my eye has still not fully recovered. Eye drops were suggested, but I had to pay for the prescription myself and they did not resolve the issue. I followed up again but received very limited guidance.
While I appreciate that a refund was eventually processed, the overall experience was disappointing. Communication was minimal and there was no real acknowledgement or reassurance regarding what had happened.
It’s important for others to be aware that if something doesn’t go to plan, the aftercare and support may not meet expectations.
Had a very positive first experience…
Had a very positive first experience today at the Richmond clinic. Both Dr Tanya and Noor were very polite and attentive.

Reply from Sisu Clinic - Richmond
Professional service
Dr Talya and Noor were welcoming, friendly, professional and kind happy to come back :)

Reply from Sisu Clinic - Richmond
I had an incredible first experience at…
I had an incredible first experience at Sisu clinic with Dr Hursh Jerusha. Extremely informative and explained the pros and cons of various different treatments that I was curious about, giving a great overview within the limited time of the consultation. Also tailored recommendations around my concerns. Really loved that he didn’t push or present any quick fixes. Highly recommend. Thank you!

Reply from Sisu Clinic - Richmond
Sisu Richmond. A first class experience
Sisu Richmond was a professional and reassuring experience from the moment I stepped through the door.
The manager, Manisha and her colleague, Saarah, made me feel welcome immediately. The communication between clinic and client is excellent. The clinic is spotlessly clean and well organised.
My doctor, Dr Sonia, is fantastic! I am a registered nurse working in an NHS acute surgical setting. I did my research thoroughly before choosing Sisu. I need to know that the person injecting my face has expert knowledge of the intricate anatomy and physiology of the face. Dr Sonia has previously worked in the NHS at a senior level in burns and plastics. She is skilled and has such an amazing 'beside manner'...I could not be happier with my results so far and I would absolutely recommend Sisu, Richmond to anyone looking for first rate aesthetic treatments.

Reply from Sisu Clinic - Richmond
Lip Filler
Super happy with my lip filler. Dr Pedram has such an attention to detail, that my lips look great, lovely shape and really natural. On reception Sarah is always so friendly and helpful, even with multiple emails to get an appointment sorted.

Reply from Sisu Clinic - Richmond

Reply from Sisu Clinic - Richmond
Professional and competent team
My experience with Sisu clinic in Richmond has always been positive. The organisation is helpful and internal communication.
I saw Dr Sonia and she was so professional and personable, I'm looking forward to seeing her again. I told her about the look I am going for and she gave great advice. Noor also greeted me and was super helpful and patient booking in another appointment.
I am truly super super happy with my results and the team has your best interests at heart.

Reply from Sisu Clinic - Richmond
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