Sinnovator Reviews 

110
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Product is great and exactly as described! They seem to use very good quality moulds that ensure their products are well defined and appear just as shown on their listings. Delivery was fast and showe... See more

Rated 5 out of 5 stars

Brilliant pre sales advice, super quick delivery and excellent quality product. Largest depth trainer, perfect structure and design. Will absolutely buy more products, infact can't imagine buying fro... See more

Rated 5 out of 5 stars

Sinnovator makes great products and always delivers on quality and creativity! I have only gotten a few of their products and they are easily my favs. Their quality holds up, shipping times are all... See more

Rated 1 out of 5 stars

I absolutly do not know what is up with their support team, from all of these reviews, what I have seen online and their Contact Us page they seem to be responsive and quick, yet after an email, an... See more

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Toy Store

Information provided by various external sources

The result of imaginations running wild, each Sinnovator sex toy starts its journey as a simple idea that is lovingly nurtured into a fantastic final product. Expertly hand-sculpted from clay, which is subsequently used to create moulds, each design showcases hours of painstaking detail and is 100% unique. Pioneering the importance of sex toy material, we use only the very finest, platinum grade silicone in our toys, which is 100% body safe, non-toxic, phthalates free and compatible with water-based lubricants.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

110 reviews

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No history of asking for reviews

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4.5

All reviews

(110)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yes yes, top notch experience!!!

Product is great and exactly as described! They seem to use very good quality moulds that ensure their products are well defined and appear just as shown on their listings. Delivery was fast and showed up way before the estimated time frame. Neatly packed too. Whole process was amazing!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Sinnovator is making toys to drool over /pos

Sinnovator makes great products and always delivers on quality and creativity! I have only gotten a few of their products and they are easily my favs. Their quality holds up, shipping times are all reasonable for the distance, and I've never needed to reach out about an issue.

Can't wait for the days where I can afford to support them more and enjoy their fantastic variety of products and experiences.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant pre sales advice

Brilliant pre sales advice, super quick delivery and excellent quality product. Largest depth trainer, perfect structure and design. Will absolutely buy more products, infact can't imagine buying from anywhere else from now on!
Jae x

27 November 2025
Unprompted review
Rated 3 out of 5 stars

Shipping is super fast

Shipping is super fast, even from overseas. Customer service is friendly, but clearly AI, which feels insulting. I had an issue with an order, and got a gift card, so I've now gotten multiple toys from this company. Quality is inconsistent- toys arrive dusty, my two orders have both been missing things. Trim on silicone is often messy. Surprisingly shoddy quality considering the way they talk about their toys and quality on their site. This, paired with the fact that they use AI for their correspondence makes me question how much effort is actually put into the company. There is an attention to detail missing. I would not pay full price for an item from this site and frankly, am not sure if their quality is trustworthy.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Radio Silence from the Support Team

I absolutly do not know what is up with their support team, from all of these reviews, what I have seen online and their Contact Us page they seem to be responsive and quick,
yet after an email, and A WEEK LATER a filled out conact form, nothing. Radio Silence.
I have shipping/adress issues and cannot place the order, and I had a question about the color of a toy, yet neither of my questions are answered. I'm really disappointed, seeing as they make gorgeous looking toys...

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and costumer…

Excellent products and costumer service, I needed help between Christmas Eve and new year's Eve, so no easy time but they did great.
Everything was beyond my expectations.
Trustful company, professional, understanding and helpful costumer service, Can't recommend enough!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

The site was comprehensive and easy to…

The site was comprehensive and easy to use. I needed to make an amendment to my order on short notice, and I was promptly responded to. My only complaint would be that the order number tracker does not work, but there's a way around this so it's fine. Excellent service.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, stellar service

Fantastic company with stellar online help and glorious products. I had some specific questions prior to ordering (yet more custom fun toys) today, discovered an actual amazing human available on the chat function, who checked warehouse stock for me and was super helpful, massive shout out to the amazing Violet!
Can't wait for my order to arrive :-)

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Sinnovator makes amazing products that…

Sinnovator makes amazing products that work really well. Their innovation is great and are very responsive to customer requests and feedback. Overall a top notch experience and I will certainly do business with them again and again.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

I placed an order and the reply was immediate. I had to cancel my order and the customer response was immediate asking if anything could be done to resolve the issue. Unfortunately the problem was on my end, but customer service was very helpful with my order. This company obviously has the welfare of the customer as their first priority, rather rare these days. I highly recommend this company for your sensual needs.

8 April 2024
Unprompted review

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