SinglesOver60.co.uk Reviews 24

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Total scam :recieved a message today from a lovely lady ( message blurred due to me being a free member) .She was local and just my type. It was my partner who i had met on a different site 3 yea... See more

Rated 1 out of 5 stars

And now. It appears that This dating site are claiming that they “ DON’T recognise me “ Again… appalling Believe everything I’ve written about them And …..read other former... See more

Company replied

Rated 3 out of 5 stars

The site is OK, had a couple of replies from members who were a bit too far away from me to go any further. Worth a look, nothing new, don't hold your breath.

Company replied

Rated 1 out of 5 stars

This is the second dating site where every contact seems fake. My feeling is that its quite organised and several different profiles are made from the same scammer to target a person from different p... See more

Company replied

Company details

  1. Dating Service

Written by the company

Singles Over 60 is a leading UK-based dating website dedicated to single British men and women in their 60s.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Total scam :recieved a message today…

Total scam :recieved a message today from a lovely lady ( message blurred due to me being a free member) .She was local and just my type.
It was my partner who i had met on a different site 3 years ago.She died 9 months ago with me at her side.
A con to try and rope people into upgrading to VIP status.
I wonder what would have happened had i upgraded and replyed.
It is also amazing how a very small Hamlet close to me has enough single women to pack out Wembley stadium 10 fold!!!!!!!!
Avoid this site at all costs

5 March 2026
Unprompted review
Rated 1 out of 5 stars

People never reply or can not if they…

People never reply or can not if they are on the free version which is about 99% of them and when my subscription was running out and I applied to delete my information I got at least 5 messages in about 12 hours which was more than I got in about 2 months in my opinion it is a total scam

3 November 2025
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

We’re sorry to hear this. Our customer support team can review your account and any concerns you have directly. Please use the "Contact Us" link at the bottom of our website and submit the form using the same email address you used to join, so our team can find your account and respond properly.

Rated 1 out of 5 stars

It’s a scam

It’s a scam. No one ever replies. You can think what you like. But no one replies. Every couple of days I get a message along the lines of; tell me what you like doing ? Where would you recommend for a first date ? I reply but never get a response. Lot of young women seem to be attracted to me. Even they don’t respond! Keep away save your money

29 September 2025
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Hi Andrew, sorry you have had this experience. If any profiles or messages seem suspicious, please use the Report option so our team can review them. The profile owner or sender is not notified. You can also block any member you do not wish to hear from, and they will not be aware of this either.

Rated 1 out of 5 stars

Stay away from this rubbish site

This site is really fraudulent. Old old profiles the least of it! I cancelled on 4 February and they are still taking money WEEKLY from my bank account. Worst is once you've cancelled there is no recourse as you can't use the contact unless you are subscribed. I rest my case. Rubbish

10 March 2025
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

We are very sorry to hear about your experience. You absolutely can contact our customer support team even if you are no longer subscribed by clicking the "Contact Us" link in the footer of our website. When using the contact form, please make sure you enter the same email address you used to join, as this allows our customer support team to find your account and help you more quickly. A member of our team will look into this issue for you.

Rated 1 out of 5 stars

FAKE probably run by bots

This is the second dating site where every contact seems fake. My feeling is that its quite organised and several different profiles are made from the same scammer to target a person from different profile types to get a reaction and reel you in. If anyone is knew to this, look out for trying to make you defensive/qualifications they cant discuss/slow response/always answering middle of night as different time zone/ just a waste of time these days. On this site you can see the womens profiles the man is commenting on - which is a big give away too. AVOID! Re the reply...have spoken to several others who agree with me

8 March 2025
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Hi Destanny, we understand why repeated similar conversations and slow or inconsistent replies would be frustrating. Profiles on the site are created by real members, but when behaviour does not feel genuine or appears patterned, we rely on reports to investigate and take action. Reporting is private and the other member is not informed. You also have full control to block any profile you are uncomfortable with, without the other person being aware.

Rated 1 out of 5 stars

Really disappointed if I could give a…

Really disappointed if I could give a zero I would. Most of the messages I received are scams it's easy to tell the messages are all the same from different men. I called to cancel the membership and they gave me month free . What a disgusting outfit. I wouldn't recommend it.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Takes so long to delete account

Takes so long to delete account . Tried to buy membership but bank stop payment as the bank said they are scamming

23 December 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Thank you for sharing your concerns. We’re sorry to hear about the difficulties you experienced when attempting to delete your account. Your satisfaction is very important to us, and we aim to make our processes as user-friendly as possible while still ensuring your security.

Regarding the issue with your bank, we take any suggestion of fraudulent activity extremely seriously. Unfounded comments of this nature could be considered defamatory, and we will involve our solicitors if necessary to protect our reputation. We would greatly appreciate it if you could provide us with the name of the bank or any related details, so we may contact them directly and clarify any misunderstanding.

Unfortunately, we have been unable to locate an account under the name “Hook” in our system. To help us investigate and resolve this matter promptly, please reach out to our dedicated support team by using the “Contact Us” link on our website. We look forward to working with you to address your concerns and restore your confidence in our service.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

I need help, I can’t log in so who do I contact. …

I have tried so many times to get into my account. Impossible, suddenly I couldn’t log in. I have sent a message via the help
line three times. Tried sending emails to Venntro as I believe they host this site. How on earth can I speak to someone. Nothing works but you’re taking my money. Can someone please contact me and how on earth do I cancel my subscription after three months if I can’t get into my account. This is disgusting service.

4 October 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Dear Jennifer,

We sincerely apologize for the inconvenience and frustration you’ve experienced while trying to access your account. We understand how upsetting it can be when you’re unable to log in or find a resolution quickly.

We’d like to clarify that we transitioned our member services away from Venntro in May of this year in response to user feedback. An email about this change was sent at that time; however, we’re sorry if you did not receive it. Because of this transition, the best way to manage your subscription or request assistance is now through our updated support channels on the new platform.

We encourage you to rejoin Singles Over 60 on our improved platform, where you’ll find a significantly enhanced user experience and dedicated customer service. If you’d prefer not to, we certainly respect your decision and want to ensure your subscription is handled according to your wishes. Please get in touch with our support team using the “Contact Us” link on our website, and they will promptly guide you through canceling your subscription or resolving any other issues you may have.

Once again, we truly regret the difficulties you’ve encountered. Thank you for your patience, and we hope to have the opportunity to earn your confidence in our service.

Sincerely,
The Singles Over 60 Team

Rated 1 out of 5 stars

DREADFUL…

And now. It appears that This dating site are claiming that they “ DON’T recognise me “
Again… appalling

Believe everything I’ve written about them
And …..read other former clients reviews

Addendum.To the review

THIS WEBSITE HAS RESPONDED
AND….
Asked me to contact them and explain
what is wrong …..

SERIOUSLY ???

They obviously can’t read So re read

“.DREADFUL….
Difficult to describe how …..
bad
incompetent
Uncaring
worst kind of service-company projection “

1 September 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Thank you for your feedback. We're really sorry to hear that you’ve had a negative experience. Unfortunately, we're unable to identify your account based on this review. Could you please reach out to our support team so we can help resolve your issue? Just log into your account, click the speech bubble at the bottom right of your screen, and when our automated assistant Vanessa appears, click "More", then "Something Else", and type "Support". This will connect you with a member of our team who will be happy to assist.

Reply update:

Again, we're sorry to hear that you’ve had a negative experience. As your review displays your name as "Dear Mr Davis," we can only offer you a means to contact us directly as described above, as I'm afraid we don't know who you are.

Rated 1 out of 5 stars

Rip off!

Rip off!! Over 90% of the profiles are fake. I complained and asked for a refund. Instead they offered me a months extension which I foolishly accepted. Guess what? They deleted my account before the extension kicked in! No response to emails. AVOID, AVOID, AVOID!

1 October 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Thanks for sharing your concerns, Matt. We’re committed to delivering a quality service, so it’s disappointing to hear about your experience. Unfortunately, we couldn’t locate your account to investigate further. Please contact our support team directly by logging into your account and clicking the speech bubble at the bottom right. Choose "More," then "Something Else," and type "Support" to connect with a team member. We’d be happy to assist you.

Rated 1 out of 5 stars

Totally Disgusting most of my contact…

Totally Disgusting most of my contacts fraudulent… Placed totally incorrect age by my Photograph 53 in actual fact my age 68. Listed as Sarah name could have been my mistake. My name Dee. Decided to add VIP for 3 months charged for 6 months would not rectify. Attempted to replace old photograph with updated photograph plus my correct Age and Name. MESSAGE sent to myself reads not all information as was, so I will be deleted off site.
Please don’t join this group no cost to view photographs … Cost to add VIP making it possible to reply to any messages sent from a person to yourself. DON’T !!! Only a single date given below of this experience in actual fact it was over 4
Weeks .

29 June 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Thank you for reaching out, Dorothy. We’re very sorry to hear about the difficulties you’ve encountered with the inaccuracies in your profile and the issue with the VIP subscription. To address the error with your age and name, and to resolve the overcharge, please log in and click on the speech bubble at the bottom right of your screen. Once there, select "More," then "Something Else," and type "Support" to speak directly with one of our team members. We're committed to correcting these errors swiftly and ensuring your profile reflects accurate information.

Rated 1 out of 5 stars

STOLE £164.95

You have taken 1.99 for 48hrs, i then tried to cancel but you said I did not have account which made it impossible to delete something I allegedly dont have but the following day you have taken 164.95 from my bank account. I want my money back and have reported you to my bank and trading standards.
UPDATE : THEY HAVE (As a goodwill gesture) OFFERED ME £66 OF MY STOLEN MONEY BACK, SO THAT MEANS THE AMOUNT STOLEN IS NOW REDUCED TO £99. WHY ARE THESE COMPANIES GETTING AWAY WITH THIS

14 May 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Valerie, we are truly sorry to hear about this. Please contact support@venntro.net. to resolve this issue.

Rated 1 out of 5 stars

Robbers!!!! Steer clear!!!

You took money £164.95 out of my account without my permission that is stealing! Your address is fraudulent. No one has replied to my email. I am going to trading standards.

8 May 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Claire, we are truly sorry to hear about your negative experienc. Please contact our current support team directly at support@venntro.net for somebody to look into this issue for you.

Rated 1 out of 5 stars

So many scammers,

So many scammers, it is
Discusting..
I am surprised to see so many on a site for over 60s singles

6 May 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Joe, we take the issue of scammers and fake profiles very seriously at Singles Over 60. We are currently transitioning our entire member platform to a new host and our member services to to a new host. This move will be complete by 31st May. We hope you will consider rejoining us then for a significantly improved experience.

Rated 1 out of 5 stars

I’d rate no star if I could

I’d rate no star if I could. This site is a total rip off, signed up for a three day trial, next thing they took £165 from my bank, refuse to refund it. T&Cs do not state this, please avoid this site, they are making £££ by ripping people off and it’s near enough impossible to cancel the subscription, took me 30 minutes of clicking on link after link to finally unsubscribe so they don’t steal any more money from me. Absolute rip off

9 April 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Dear Samantha,

Please accept our sincere apologies for the negative experience you've encountered while using our service.

Please email our support team at support@venntro.net. When writing to us, please include your member ID and the email address you used to register. Describe the issue in detail, and a dedicated member of our support team will investigate this matter for you.

Rated 1 out of 5 stars

Before joining any online dating site please check here first to read what others have said.

I wanted to test this site to see what it has to offer and so a couple of days ago I joined as a Basic member, so a free user. I uploaded a recent photo but didn`t complete my profile. I then started receiving many messages -which I could not read unless I Upgraded -from women all over the UK. This is quite a familiar pattern that I have seen many times before when joining other dating sites. There were a few things that alarmed me about the site. Firstly, the inaccuracy of the location settings, Kilmarnock stated to be in Dumfries and Galloway. Rutherglen stated to be in Borders, and many other examples. Photos of the same woman appearing several times with different ages and locations. The majority of profiles with little or no information provided. My immediate impression was that there is something very dodgy about this site. And yet it seemed promising at first glance insofar as there appeared to be many women in several locations near to Kilmarnock eg Kilmaurs, Dunlop, Irvine, Kilwinning, Ayr, Troon, Prestwick etc. So, it left me with the feeling that my profile could easily be replicated in a similar way, so that my location could be stated to be in many different parts of the UK. An unpleasant scam. I have deleted my account today. No wonder people lose faith in online dating.

19 January 2024
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Dear Barry,

Thank you for taking the time to share your experience with us. We sincerely apologize for any confusion and concern you encountered while using our site. We value your feedback as it is crucial in helping us enhance our service.

We want to assure you that we have a dedicated team working diligently to verify each member profile to protect our community. The issues you highlighted, such as location inaccuracies and profile inconsistencies, are already under investigation. We understand your concerns regarding the authenticity of profiles and are committed to ensuring a trustworthy environment for all our members.

It has come to our attention that some members have created multiple profiles in neighboring regions to increase their visibility. We want to emphasize that this practice is unnecessary on our platform, thanks to the robust search tools we offer. We are actively addressing this to prevent any misuse of our service.

Please accept our apologies for any unpleasant experience, and rest assured that we are continuously working to improve. If you have any more feedback or require assistance, please don't hesitate to contact our support team.

Best regards,

The Singles Over Team

Rated 1 out of 5 stars

DISGUSTING BEHAVIOUR

I am feeling very angry about this Companies tactics. I had been a free subscriber until a couple of weeks ago when a man I saw on the Site and who is local to me kept 'winking' at me and I was hopeful that this could be my new male friend. I decided to make a paid Subscription for 3 months as it seemed the best value but as soon as I tried to contact him - he had dissapeared off site even though I was still getting texts saying he had continued to wink at me. I decided that as I was not interested in others on there to cancel my membership 2 days after paying but they have charged me for the full 3 months without any cooling off period and worse than that they are not allowing me to contact them because they are now not recognising my Email address or password so have no way of contacting them about this. I am a pensioner and cannot afford to keep paying them £35 every couple of months and now do not know how to stop payment to them which I daresay they will take automatically again from me. I am disgusted with their lack of understanding and need help over this. Ms. L. Bird

2 April 2023
Unprompted review
SinglesOver60.co.uk logo

Reply from SinglesOver60.co.uk

Hi Linda. We're very sorry to hear about your experience with our service. One possible reason for the member seemingly vanishing could be that his profile may have been flagged for investigation by our moderation team for a number of reasons, during which time, his profile would not be visible. Regarding your other issue, please contact our member support team at support@venntro.com from the email address that you signed up with, and a member of our team will be happy to help.

Rated 1 out of 5 stars

The site is dangerous and malicious

The site is dangerous and malicious. Don't create an account unless you want to spend hours resetting your broadband, Wi-Fi and printer after you close it. The only thing their review and support people do is block any negative comment about the site.

27 December 2022

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