To begin, great website! I ordered a ring that is as stunning in real life as in the pictures/videos, if not better. The delivery did take a lot longer than stated (nearly two months to my country, wh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love the stone. But the silver, which was not stamped 925, has turned a copper color. Ive only owned 1 month. Is there a way to clean the band?
Sincere Sally has the best quality jewelry that is STUNNING! Not only do they have amazing pieces, but they ship to you quickly and the staff are so lovely and helpful. I cannot recommend them enough!... See more
I absolutely love the pieces I received! I wear them every day, and the ordering process was quick and easy. These are perfect for daily wear, and I’ll definitely be ordering more in the future. 100%... See more
Company details
Written by the company
Sincere Sally was established in 2018 by young aspired fashion and jewellery designers, a brother & sister duo. The brand started as a fashion-forward online store that sold products to make other females feel inspired, empowered, and confident. They soon became one of Australia's fastest growing online brands in 2019. From there, the brand was declared one of the leading online women's fashion labels. We’ve spent these past few years travelling the world to learn about designing jewellery and ethically sourcing materials. After building strong relationships with our suppliers around the world we decided to focus more on helping our Earth and limiting fast fashion. In 2021, Sincere Sally decided to just focus on just selling jewellery.
Contact info
Sunshine Plaza, Level 1 Shop 304/154-164 Horton Parade, 4558, maroochydore, Australia
- support@sinceresally.com
- sinceresally.com
3.8
Great
609 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My experience was great because it was…
My experience was great because it was easy to order and I received some great discounts 🫶🏽the company has great material very classy and demure without costing an arm and a leg definitely will be ordering again soon.
7 September 2024
Unprompted review
SincereSally is an amazing jewelry…
SincereSally is an amazing jewelry company! The pieces are absolutely gorgeous. I’ve already got so many compliments on their jewelry. They have pieces for everyone. They are truly a gem in the jewelry industry and I am just beyond luck to have found them!
3 September 2024
Unprompted review
Sincere Sally has gorgeous jewelry that…
Sincere Sally has gorgeous jewelry that stands out when I am out on to go. I love their pieces and they are a trustworthy and beautiful store that I love shopping from. They have an amazing variety of jewelry that I cannot wait to shop for. Just bliss.
26 August 2024
Unprompted review
i wear my pieces everyday and it’s…
i wear my pieces everyday and it’s still beautiful as ever!! catches people’s eye because it’s gold 😍
26 August 2024
Unprompted review
AMAZING!
Very fast shipping and once received the product came very well packaged. The jewelry is very high quality and durable. Can’t wait to order more stuff from this brand!
17 August 2024
Unprompted review
So cute and the quality is great!
It came very quickly. The quality of the ring is beautiful. I wash my hands with it. I sweat and it’s still manages its’ perfect quality. It’s super cute and it fits true to size!
17 August 2024
Unprompted review
SincereSally is the best jewelry…
SincereSally is the best jewelry company I have encountered! The pieces are absolutely breathtaking I have never taken of the necklace I received and nothing has happened. They are truly a gem in the jewelry industry and I am just beyond luck to have found them!
31 July 2024
Unprompted review
Fidget Ring Review
Not only did the order come in a timely manner but i absolutely love my fidget ring! While I did have to Google to accurately size my finger, the ring fits so well and isn’t too loose or too tight.
8 August 2024
Unprompted review
Sinceresally is everything you would…
Sinceresally is everything you would want in a jewelry company. Fast shipping, fair prices, and a beautiful collection. They communicate well and respect their ambassadors. Truly timeless jewelry.
1 July 2024
Unprompted review
Sincere Sally has so many beautiful…
Sincere Sally has so many beautiful pieces. Quality jewelry and so many different styles. I love pairing this jewelry with my outfits. For me jewelry and sunglasses really complete’s a look. Also with Sincere Sally I love the warm welcome when they respond to a post and even when you message them on Instagram. I highly recommend purchasing a lovely piece from this company.
28 July 2024
Unprompted review
super fast shipping
super fast shipping! The ring I got is the best quality one I’ve ever gotten and so cute!
24 July 2024
Unprompted review
Very nice and good quality jewellery!
14 July 2024
Unprompted review
Reply from Sincere Sally
Thank you so much for your review Julia ❤️
Love the high quality jewelry and…
Love the high quality jewelry and unique pieces
5 July 2024
Unprompted review
Reply from Sincere Sally
We are so pleased you love your pieces! Thank you for taking the time to write this review Alante ❤️
I really love Sinceresally!!
I really love Sinceresally!!! I totally love the jewelry because it is high-quality and comes in super good condition, The packaging is super cute and have quality! let's talk about it has all the specific instructions to take care of the pieces… I just love it 😍
6 July 2024
Unprompted review
Reply from Sincere Sally
Aw thank you so much Alexis! This review has made our day! Thank you for taking the time to write this ❤️
Great quality, Fast shipping, Amazing customer service!
I ordered the clover bracelet (pearl). The quality of the jewelry was amazing and it was very comfortable to wear. I was very satisfied with the experience over all. My item was shipped and delivered in less than a week and the packaging was beautifully done. The customer service is amazing as well, they are quick to respond and very understanding.
17 June 2024
Unprompted review
Reply from Sincere Sally
We are so pleased to hear all of this!! Thank you so much for taking the time to write such a lovely review Zhenya ❤️
Reply from Sincere Sally
We are so pleased! Thank you for your review 😊
Love it!
Packaging was absolutely gorgeous and the delivery was so quick! So satisfied.
25 June 2024
Unprompted review
Reply from Sincere Sally
Amazing! So pleased to hear this. Thank you for taking the time to write this review Ashley ❤️
Avoid this company
Everything was good until...I got my order LATE (I paid additional $20 for rushed shipping) and the items were of low quality. I bought 2 rings and 2 earrings, and they look cheap packed in a pouch. I wanted to do a return or at least an exchange since they sent them late but they NEVER replied to my five emails and social media messages I've sent them. The worse part is they read them. Horrible customer service.
27 May 2024
Unprompted review
Reply from Sincere Sally
Hi Christine, We are so sorry to hear this feedback. Our customer service team has attempted to contact you in regards to your above concern but has had no luck. Please can you provide further information so that we can review your order and the pieces you have received. You are welcome to email our team at support@sinceresally.com. Thank you so much!
Dont waste youre money its a scam
Its been a month still havent recieved my package. The tracking was last updated 21st march. I have sent them multiple mails and messages. The most recent being wednesday and they dont answer, if they do they are not helpful. Havent got my package and no refund as asked for. Just nothing.
All the good trust pilot reviews made me think it was legit but its not. They are very friendly and reach out to make you buy and once that has happened, no peep.
16 April 2024
Unprompted review
Reply from Sincere Sally
Hi! I am so sorry to hear this feedback. We have tried to find an order using your initials but had no luck. Please can you provide further information so that we can review your order asap and ensure this is delivered safely. You are welcome to email our team at support@sinceresally.com. Thank you so much!
I’m being serious Guys do not buy DONT
I’m being serious Guys do not buy! DO NOT!! they advertised a sincere sally box and yeah I caved in and bought it, it’s been 2 months still haven’t received it and they ignore all my emails and, have now emailed me asking for my next payment because there was struggles? (I have no money rn) they won’t let me cancel and are scamming!! I promise do not do it
15 April 2024
Unprompted review
Reply from Sincere Sally
Hi Madison, I am so sorry to hear this feedback! I have reviewed our subscribers of our Joy Box and cannot find an order under your name. Please can you reach out to our customer support team at support@sinceresally.com so we can rectify this concern asap. Thank you so much!
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