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Sincere Sally Reviews 

609
•
TrustScore 4 out of 5

3.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning quality and exquisite design of the jewelry pieces, noting that they look truly gorgeous and feel very comfortable for daily wear. Many consumers also appreciate the remarkably fast shipping times and the exceptionally lovely, careful packaging when their orders finally arrive at their destinations. However, some people mentioned recurring issues with customer service responsiveness, unhelpful replies, and significantly delayed deliveries. Some reviewers were not happy with unexpected product defects, such as missing stones, incorrect sizes, or premature tarnishing occurring after only a couple of wears.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the stunning designs, gorgeous... See more

Quality

Consumers find quality to be positive, frequently describing their rings and jewelry as stunning, gorgeous,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the quick response times,... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers report frustrating delays,... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To begin, great website! I ordered a ring that is as stunning in real life as in the pictures/videos, if not better. The delivery did take a lot longer than stated (nearly two months to my country, wh... See more

Rated 4 out of 5 stars

Absolutely love the stone. But the silver, which was not stamped 925, has turned a copper color. Ive only owned 1 month. Is there a way to clean the band?

Rated 5 out of 5 stars

Sincere Sally has the best quality jewelry that is STUNNING! Not only do they have amazing pieces, but they ship to you quickly and the staff are so lovely and helpful. I cannot recommend them enough!... See more

Rated 5 out of 5 stars

I absolutely love the pieces I received! I wear them every day, and the ordering process was quick and easy. These are perfect for daily wear, and I’ll definitely be ordering more in the future. 100%... See more

Company details

  1. Jewelry Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Swimwear Store
  6. Women's Clothing Store

Written by the company

Sincere Sally was established in 2018 by young aspired fashion and jewellery designers, a brother & sister duo. The brand started as a fashion-forward online store that sold products to make other females feel inspired, empowered, and confident. They soon became one of Australia's fastest growing online brands in 2019. From there, the brand was declared one of the leading online women's fashion labels. We’ve spent these past few years travelling the world to learn about designing jewellery and ethically sourcing materials. After building strong relationships with our suppliers around the world we decided to focus more on helping our Earth and limiting fast fashion. In 2021, Sincere Sally decided to just focus on just selling jewellery.

Contact info

3.8

Great

TrustScore 4 out of 5

609 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(609)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love this bracelet so much!

I love this bracelet so much!! Ever since I got this bracelet I have not once taken it off once.
I've worn it in the shower and it hasn't tarnished at all. I'll definitely be buying more jewelry from Sincere Sally!

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Bracelet is beautiful

Bracelet is beautiful. I absolutely love this bracelet it is so beautiful and it is so easy to put on and take off by yourself. I will definitely buy from the again.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

OBSESSED is an understatement!!

Obsessed is an understatement!! I’ve had my jewelry for months and the gold does not tarnish or wear!! I always get compliments when I wear my Sincere Sally pieces and they stay looking brand new! 🩷🎀🤩

23 February 2024
Unprompted review
Rated 5 out of 5 stars

I am an ambassador for sincere sally…

I am an ambassador for sincere sally and all I can say are good things. The team is very nice, the support system replies fast and always willing to help. The jewelry is beautiful and comes in a beautiful packaging. So happy to be apart of this team 🤍

18 February 2024
Unprompted review
Rated 5 out of 5 stars

beautiful jewelry pieces

I was exited to receive my order and it was worth the wait. The pieces are so elegant and made with love. They packaged them beautifully and with such care.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

great brand!!

packing was SO cute. i love the discounts provided to ambassadors, friends and family, and followers. plus, amazing product! i love this brand

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Super cute and amazing products!

The jewelry is worth the hype! They have a great selection and versatile designs for every occasion. The quality is great and they have a very high level of detail to every single piece of jewelry that’s why I love shopping with sincere sally.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Dazzled by Sincere Sally ✨

Sincere Sally has won me over with their stunning jewelry collection! From easy navigation to swift delivery, the experience was flawless. The craftsmanship is impeccable, and the customer service is top-notch. I'm now a proud owner of a beautiful piece from Sincere Sally and highly recommend them for a delightful jewelry shopping spree!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

sincere sally review

Being an ambassador for sincere sally boutique has been an amazing experience because they’re great with communication and they never fail to make the best quality products.

10 February 2024
Unprompted review

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