It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

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Company details
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We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.
Contact info
www.sincerainsurance.com, Latvia
- support@sincerainsurance.com
- sincerainsurance.com
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Claim process was intuitive
Claim process was intuitive, well structured and easy to fill in. Response was fast and refund was in two days time. Highly recommend.
Fast and Reliable Claim Handling — Highly Recommended
Great experience with Sincera — my claim was processed in less than 24 hours and without any complications. The communication was clear and helpful throughout the entire process, and everything was handled professionally. I can confidently recommend Sincera for their efficient and reliable service.
Fast, clear and helpful claims process
I had a very positive experience with Sincera Insurance. My claim was reviewed and approved quickly, and the process was straightforward. Communication was clear and professional, and when I raised a question about the currency/payment difference, the team responded promptly and offered to help as a goodwill gesture. Overall, I’m very satisfied with how the claim was handled and appreciated the efficient support.
Easy and perfect service from Sinera Insurance…
We had a minor claim after renting a car and had a rental car insurance at Sincera Insurance.
Sincera Insurance asked for dokuments connected to the claim. It was very easy to provided it online and only two days after the claim was received by Sincera Insurance , we had full coverage being send to our bank account. Super service.
Great and quick srvice
My claim was being processed with in minutes. Very easy instruction what and how to upload.
This company sets the standard
I was shocked at how fast my claim was sorted. This company sets the standard for insurance. Within a day of submitting my claim, it was approved. Will definitely be using again.
Excellet insurance to cover your rental car
Both full coverage through Discover car. I filed a claim with Sincera Insurance for a small scratch on my rental car. The process to submit the claim was easy and clear. I got approved in 24 hrs and they transfered the full amount in less than a week on my bank account. Highly commanded!
Such an easy company to work with.
I had a hire car tyre blow out on a motorway in Europe. No one else was involved making it a simple claim. Sincera Insurance could not have been more helpful. The on line claim form was easy to complete and submit and I recieved a full payout within 3 working days. It is a pity all insurance companies cannot make life as simple as Sincera. Thank you.
Super quick process
Very smooth process and the insurance claim was granted very quickly.
Great service
It was very easy to submit a refund request and the response was immediate and positive.
The claim process was really easy and…
The claim process was really easy and fast. They handled my claim within 24 hours and I am now waiting for the payment. Clear communication from the start. I would really recommend this insurance company.
Wow had accident and company paid all…
Wow had accident and company paid all damage next day recomend if you want to stay secure
I unfortunately needed to make a claim…
I unfortunately needed to make a claim .
Sincera were quick to respond, advise me what to do and to confirm that the claim would be settled in full within 14 days.
Flawless service
Flawless service. I submitted an insurance claim for an amount of €300 that was unjustifiably charged by the company, but that no longer matters. The claim was approved within 2 hours, and the money was transferred on the first business day after the request was submitted.
Their insurance is absolutely worth having, and I recommend it 1000%. They are extremely prompt and efficient.
Perfect service
I sent a refund request and they accepted within 24h. I'm 100% satisfied
Great and clear information regarding the claim submission
I am very satisfied with the handling of the damage of €450 to the rental car in Albania by Sincera Insurance. After submitting the claim to Sincera Insurance on June 18, 2026 (the car rental company found a few new scratches upon returning the car), I received notification on June 19 (so just one day later) that the claim had been approved and would be paid out.
We had a flat tyre in Greece
We had a flat tyre in Greece. We needed to pay 200€ for the road assistance. I was provided with all the paperwork from the car company. The claim took me 5’ to fill it in. Money are on their way. This was such a quick and easy process. 5 star indeed
Refund received 48 hours after the…
Refund received 48 hours after the notification! I really recommend Sincera Insurance 👏🏻
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