SimplyMoney.com Reviews 1,060

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process straightforward and easy to follow. Many praise the staff for their professionalism, kindness, and helpfulness, noting that they felt supported and understood throughout their interactions. The customer service is frequently described as wonderful, with people appreciating the clear communication and quick response times. However, some customers experienced initial confusion regarding the company's different names and felt the interest rates were too high. A few other people also felt that there were issues with logging in or did not receive a response for several days after their application.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting a straightforward, quick,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and clear... See more

Customer service

People report positive experiences with customer service, highlighting the simple, quick, and helpful... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick turnaround and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jeffrey B was incredible

Jeffrey B was incredible, talked me through this in a way i could understand, offered loads of good advice, can’t recommend enough! Great people, not just dealing with a computer!

6 June 2026
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Reply from SimplyMoney.com

Thank you Lewis for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Clear infomation

Clear infomation. No hard sell. Very helpful

5 June 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave a 5 Star review of Simply Money.

We're pleased to hear that you found our information clear and helpful. We believe in providing straightforward guidance without any pressure, so it's great to know that this approach made a positive difference to your experience.

Thank you for choosing Simply Money Andrea, we appreciate your feedback.

Rated 5 out of 5 stars

I am very happy with they because my…

I am very happy with they because my demand didn't take long, they solved it straight away. Well done, you doing a good job

2 June 2026
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Reply from SimplyMoney.com

Thank you for your kind 5 Star review of Simply Money.

We're delighted to hear that you were happy with the service you received and that we were able to help resolve your request quickly. Providing a fast and efficient service is something we strive for, so it's great to know that this was reflected in your experience.

We really appreciate your feedback and your support.

Thank you for choosing Simply Money.

Rated 5 out of 5 stars

swift, easy

3 June 2026
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Reply from SimplyMoney.com

Thank you Stuart for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - quick and easy

2 June 2026
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

They are very helpful and have alot of…

They are very helpful and have alot of options for all sorts of credit scores. They made the process very easy to deal with and were very helpful with answering any queries etc

31 May 2026
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Reply from SimplyMoney.com

Thank you Ann for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Easy and Quick

The process from start to finish was very easy with different payment plans offered.

30 May 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave this 5 Star review of Simply Money Nicole, we really appreciate it and really pleased you found the process from start to finish was easy.

Rated 4 out of 5 stars

Easy to use

This site is easy to use and helpful, you can use this site and choose from different options they give you

29 May 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave us a review Anna. We're delighted to hear that you found our site easy to use, helpful and that the range of options available made your experience a positive one.

At Simply Money, we're always striving to provide the best possible service and customer experience. We'd love to know what we could have done differently to earn that fifth star from you. Any feedback you can share would be greatly appreciated and will help us continue to improve.

Thank you again for choosing Simply Money, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Everything was good from start to…

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had he was extremely helpful and patient all was done in no time then the manager checked all and made sure I had the best package suitable for me and all was completed. … excellent service and will definitely use them again. Thank you Evlo

29 May 2026
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Reply from SimplyMoney.com

Thank you for taking the time to share your experience with us Tracy-Ann and the 5 Star rating

We're delighted to hear that Eric provided such helpful, patient, and attentive support throughout the entire process. Ensuring our customers fully understand their options and feel confident every step of the way is very important to us, so it's wonderful to know that Eric and the manager were able to answer all your questions and help find the most suitable package for your needs.

We truly appreciate your kind words and are pleased that everything was completed smoothly and efficiently. Thank you for choosing Simply Money and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

So Quick!

So quick, easy and efficient! Money was in my bank within 2hours!

28 May 2026
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

A very easy way to apply for a loan

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes.
I appreciate the simple process and professionalism of everyone involved in making things happen for me.
Regards
Alun

27 May 2026
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Reply from SimplyMoney.com

Thank you Alun for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Quick and easy

26 May 2026
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Reply from SimplyMoney.com

Thank you Julie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to use

19 May 2026
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Reply from SimplyMoney.com

Thank you for your 5 Star review of Simply Money Danile, we are glad you found our online application easy to use.

Rated 5 out of 5 stars

The staff were all professional and…

The staff were all professional and handled everything with curtesy.

20 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Terry for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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