Simply Home Mirrors Reviews 215

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the products, describing them as stunning, of great quality, sturdy, and elegant, often exceeding expectations and enhancing their living spaces. The staff and delivery drivers are frequently praised for their helpfulness, politeness, and excellent communication, ensuring a smooth delivery process and assisting with placement. Reviewers also appreciate the reasonable pricing and the overall quality of the items, with many expressing intentions to purchase again. However, some people were dissatisfied with significant delays in delivery, poor communication regarding order status, and receiving items that were either incorrect, damaged, or of subpar quality compared to what was advertised. There were also instances of miscommunication regarding returns and issues with customer service responses, leading to frustration for a minority of customers.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick delivery times, good... See more

Product

Users describe positive interactions with product, with many customers expressing delight with the quality... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as stunning, beautiful, and of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise quick delivery, with some... See more

Staff

Reviewers highlight positive aspects of staff, often praising individual employees for their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a Brooklyn Black Curved Top Large Grid Mirror, which is absolutely stunning. Order took a little while to be delivered, but Simply Home were great, they kept us updated with the o... See more

Rated 5 out of 5 stars

Great product excellent quality and great price Purchased in sale and extra 20%off which made it great value Delivery was great had a call 30 minutes before as arranged Can’t fault this company w... See more

Company replied

Rated 5 out of 5 stars

I’m super happy with this purchase! The mirror is fantastic- great quality, heavy, and crystal clear. It really fills the room beautifully and adds a touch of elegance. Communication throughout was ex... See more

Company replied

Rated 5 out of 5 stars

Great choice of large mirrors. Quick delivery. Arrived on time Perfect choice for cloakroom, Black Orion rectangular wall mirror. Have another mirror in mind for family room!


Company details

  1. Furniture Manufacturer

Written by the company

Exclusive Affordable Furniture & Accessories For Your Home


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture, just as described, delivery on time as advised, and 2 of the best drivers, very polite, and took extra care thankyou simply homes

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Bedroom Furniture

Good communication from this company regarding delivery of my bedroom furniture, I ordered two chest of drawers and a dressing table, all delivered on time and perfect! The furniture is delivered assembled, just had to put crystal handles on, glad to say Craig & Mark carried up this heavy load and put furniture where i wanted in my room, great guys! I am absolutley delighted with it all, thank you so much!

22 April 2023
Unprompted review
Rated 5 out of 5 stars

At first i wasn't sure on the company…

At first i wasn't sure on the company as i never heard of it but after looking on their website i could see it was genuine but i was still nervous and worried about placing an order but the company reassured me it was genuine and i am so glad i placed my first order and i will be re ordering very soon

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

This company is amazing they have the most awesome and spectacular items.
They are so understandable and very good communications
The workers are so polite and lovely and place your items where you want them to go
Definitely purchase from here again and others should to recommend to everyone

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Just simply superb!!!

Just simply superb! Was sceptical of ordering at first but i must say i need not of worried at all. Was informed from start to finish and updated on the actual delivery day of an approximate time for the delivery. The quality of my Mirrored dining table is great and the price was even better. Would highly recommend SimplyHomeUK to anyone wanting decent modern furniture for a good price. Delivery guy's were polite and professional! I would certainly order from SimplyHomeUK again for sure.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

When looking at Simply Homes UK's website to decide which dressing table to choose I made the decision to go for the plain mirrored one although the white mirrored one looked beautiful too! From ordering, to delivery, they offer excellent customer service! I would order from this company again! It was delivered by two very helpful delivery guys and it came ready assembled! I am so happy with my beautiful dressing table! 🩷

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Great product and delivery

Connor and Mason were really lovely and professional, called me about an hour before delivery to let me know what time they'd get to my house. Unpacked the item to make sure it wasn't damaged as well before they left. No complaints, thank you very much :)

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Haven’t unwrapped my delivery yet as…

Only just this minute been delivered so excited to unwrap it though but delivery was super fast and connor and the other delivery driver were so lovely professional polite and helpful thank you so much will defo buy again from you guys highly recommend

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant team of Connor and Mason

Brilliant team of Connor and Mason. They deliver the item on time and I received phone call from them 30 minutes before arrival. The gorgeous dressing table was repacked and checked. The item is in immaculate condition for a very handsome price. I cannot be happier with the delivery and the item. Thank you :) a++++ service and item.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Dressing table

Both Connor and Mason delivered my dressing table such nice lads and even carried it up my first flight of stairs which saved me a massive job great delivery service

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding 😃

Happy with furniture, delivery guys Conner and Mason were the best , great guys, plenty of notice for delivery and was able to track throughout the day, unpacked and inspected the furniture before leaving, very happy customers thanks guys 😊

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Craig and Johnny for your…

Thank you to Craig and Johnny for your excellent delivery service. We ordered a chest of draws which were a pain to take it up the stairs but they did this without fuss they put it together and made sure I was happy with it. Great service so thank you. Cheaper than most places and gives my room some glam.

12 March 2023
Unprompted review
Rated 5 out of 5 stars

Mirrored Dinning Table …

Made an order for a mirrored dinning table, price was very good , way cheaper than everywhere else ,delivery was very fast , Craig and David delivered the table in an excellent condition, they put together the table, which was very helpful , i am extremely happy with my purchase and will be buying again from Simply home.

Thank you Craig and David for your excellent service

8 March 2023
Unprompted review

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