The product is very good quality and very well made. We had some issues with the side pockets on the liner not lining up but after returning the liner and some discussion on email the problem was solv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... See more
Exceptionally good and friendly service and an excellent product. I placed the order for a boot liner late but hoped it might arrive for Christmas. It arrived with time to spare, well packed, beautifu... See more
Customer service is top notch with a product to match! I had to ask a question and delayed an order wait for a photo from the car garage, this left less time to get the product made and they still man... See more
Company details
Information provided by various external sources
Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.
Contact info
United Kingdom
- sales@simplycarmats.co.uk
- simplycarmats.co.uk
3.8
Great
993 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 48 hours
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Good quality product at a reasonable price and prompt delivery thank you.
Good quality product
22 May 2024
Excellent service and product
Really helpful and rapid customer advice and assitance. Boot liner arrived rapidly, fitted perfectly and looks really smart
19 May 2024
Unprompted review
quick delivery brilliant mats
15 May 2024
Great quality and superb price
Great quality and superb price. Instant response when contacted so 5 stars from me.
3 June 2024
Unprompted review
Excellent customer service
Excellent customer service. Really careful checking procedure before order was passed for manufacture to ensure a perfect fit for my vehicle. I was told upfront that they were extremely busy and therefore the delivery would be about 2 weeks which I always appreciate. Prompt communication of delivery too. Cannot fault on service.
13 May 2024
Excellent quality mats and customer…
Excellent quality mats and customer service to a very high standard . Highly recommend this company . Will definitely use again
Lyn
4 May 2024
Unprompted review
Excellent quality item…..
25 April 2024
Foot Matts for Merc C Class
So the matts I received for my 2017 Merc C Class Coupe were of a very high quality and exactly as I wanted them. The driver's matt does not quite fit - I can only get on of the poppers to click into place. Otherwise, very good. They look awesome!
25 April 2024
I purchased a boot liner for my BMW…
I purchased a boot liner for my BMW estate car which was delivered in November last year.
I installed it as per the website instructions as nothing came with the liner and used the Auto Glam Tar remover where the hooks attached to clean the area.
By mid December the hooks had failed and the liner collapsed allowing dog hair and mud to get into the boot I was trying to protect.
Its now 20 weeks later and I still have not received the promised replacement hooks and pads to rectify the issue I have chased and chased this company and I have every single email relating to the issue where I have been told that "The Factory" have said they have been posted. The absolute worst "Customer Service" I have ever received. I use my car every day to take my dogs out and as a consequence of the liner failing my boot is filthy and the liner is crushed. A complete waste of my money. They have had my money and do not care that I have waited and waited to have the issue resolved. I have requested that they call me but not surprisingly they ignored my request.
14 May 2024
Unprompted review
Reply from Simplycarmats
Hi Evelyn,
We’re sorry you’re having an issue with the liner and our team are looking into this.
Please contact our customer service team here sales@simplycarmats.co.uk so this can be resolved for you.
Kind Regards
SCM Customer Support
the fixing system for the carpets is…
the fixing system for the carpets is very poor. The driver's mat has already come unattached.
10 April 2024
Great service and efficient check out…
Great service and efficient check out high quality product
21 April 2024
Very efficient business
Van mat delivered very quickly. Fits and seems good quality at a good price.
20 April 2024
Good product as it was described.
18 April 2024
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