While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Payroll Service

Written by the company

Simplicity is a trusted partner to recruitment agencies, delivering reliable finance solutions and comprehensive back-office support that enable businesses to scale with confidence. With a deep understanding of the recruitment sector, Simplicity provides tailored services including funding, payroll management, invoicing, and credit control, freeing recruiters to focus on growth and client relationships. What sets Simplicity apart is its commitment to transparency, efficiency, and personal service. Their expert team works closely with each client to understand their unique challenges, offering flexible funding options and streamlined processes that improve cash flow and reduce administrative burden. By leveraging modern technology and industry expertise, they ensure accurate, compliant, and timely operations across all financial and back-office functions. Simplicity is more than just a service provider; it’s a strategic partner invested in its customers' long-term success. Whether supporting start-ups or established agencies, they provide the stability and insight needed to navigate the fast-paced recruitment landscape. Clients benefit from responsive communication, dependable systems, and a proactive approach that helps businesses operate smoothly and grow sustainably.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Delivery and Customer Service

We have worked with Helen and the team for a few years now and we find the service excellent they are always on hand to help and advise. Compared to other companies we have experienced they work to an open book policy and really understand your business and they work with you !!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of the…

I cannot speak highly enough of the service levels, the care, and professionalism of Simplicity. We've been customers for nearly 6 years and it's only improved with time. A huge thank you to Helen Baker, our account manager has been an absolute god send for the business, and cannot thank her enough! I thoroughly recommend the business to anyone looking for invoice factoring!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Simply the Best

In the last 10 years that I have dealt with Simplicity, I have always found them to be professional and efficient.
The team and our account manager Helen Baker, who is amazing, have always been there when we have needed them.
Helen is a great ambassador for the business and nothing is ever too much trouble. I look forward to continuing our working relationship.

15 April 2026
Unprompted review
Simplicity logo

Reply from Simplicity

Thank you for taking the time to share such a thoughtful review.

We’re thrilled to hear that you’ve had a consistently positive experience with Simplicity over the past 10 years. Providing a professional and efficient service is something we pride ourselves on, so it’s great to know this has come through in your experience.

We’re especially pleased to hear your kind words about Helen. She truly is a valued member of our team, and your feedback about her dedication and support will mean a great deal to her.

We sincerely appreciate your continued trust and look forward to working with you for many more years to come.

Best regards,
Simplicity

Rated 5 out of 5 stars

My business has been working with Sam Merry

My business has been working with Simplicity and Sam Merry for almost 8 years now. We have a great relationship and her attention to detail is fantastic, she always sorts everything for me.

15 April 2026
Unprompted review
Simplicity logo

Reply from Simplicity

Thank you so much for your kind words and for taking the time to leave this review.

We’re delighted to hear that you’ve had such a positive experience working with Sam and the team over the past 8 years. Building long-term relationships like this means a lot to us, and it’s great to know that Sam’s attention to detail and dedication have made such a difference to your business.

We truly appreciate your continued trust in Simplicity and look forward to supporting you for many more years to come.

Best regards,
Simplicity

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look