Simple WFH Reviews 

30
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

The top boad of the desk was slightly scratched on delivery. Some Quality Control at the packing stage would have prevented this. The design of the desk is good and the assembly comparatively simpl... See more

Rated 5 out of 5 stars

The desk arrived extremely quickly from point of delivery. The instructions were very simple making the desk easy to put up. Most importantly it looks absolutely fantastic and is very sturdy, cl... See more

Company replied

Rated 3 out of 5 stars

Quick delivery and speedy response from customer service when they accidently delivered to the wrong address. The desk itself was a little disappointing though. Granted it wasn't the most expensive... See more

Company replied

Rated 5 out of 5 stars

Excellent product, excellent price and really excellent customer service. They didn't have any of the items left in stock that i ordered, I was contacted right away and offered a replacement. Couldn't... See more

Company replied

Company details

  1. Furniture Accessories

Written by the company

Improving the productivity and wellbeing of the remote worker. We are a one-stop shop for remote workers who are in need of office furniture and desk accessories.


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4.0

Great

TrustScore 4 out of 5

30 reviews

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4.0

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(30)

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Rated 2 out of 5 stars

The top boad of the desk was slightly…

The top boad of the desk was slightly scratched on delivery. Some Quality Control at the packing stage would have prevented this.
The design of the desk is good and the assembly comparatively simple.
The instruction book has not been proof-read: "dege" rather than "edge" etc.
Again a little QC would solve this.

16 July 2021
Rated 1 out of 5 stars

There was no communication on the date…

There was no communication on the date it would arrive, tracking didn’t work at all and so when the parcel did arrive (large parcel) it was left on my doorstep where anyone could of stolen it!!! There was no follow up message to say it had been delivered and the shop app just says mark as delivered. I was that angry I was very tempted to say it hasn’t been delivered!!

3 March 2021
Rated 5 out of 5 stars

Satisfied customer

Delivered quickly after placing my order.
The desk is really lovely and very easy to put together, feels very solid when built.
My son is very happy looks lovely in his room.

22 February 2021
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Reply from Simple WFH

Hi Wendy - thank you for the feedback! Glad your son liked the desk. We hope that you're able to visit again and check out our other ranges (e.g. chairs and bookshelves). Have a great week!

Rated 3 out of 5 stars

Not great quality

Delivery was very quick and easy although the desk I purchased is not very well made. I have not built it yet as I have not finished decorating, but I opened it up to check all the pieces where there and unfortunately there are a few scratches and the edges are a bit scruffy. I don't think returning and replacing would improve the quality so I'll keep as I urgently need a desk..maybe I just got what I paid for, but it's bit of a shame

21 February 2021
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Reply from Simple WFH

Hi Becky - thanks for your feedback! Glad the delivery was quick. Thank you for the feedback, we'll take this back so that we can improve. Shoot us an email to hello@simplewfh.com and we'll send you an apology gift!

Rated 5 out of 5 stars

Reed Desk

The desk arrived extremely quickly from point of delivery.

The instructions were very simple making the desk easy to put up. Most importantly it looks absolutely fantastic and is very sturdy, clearly made from high quality materials.

Would definitely order from here again!

21 February 2021
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Reply from Simple WFH

Hi Thomas - thanks for your review! Glad the Reed desk met your expectations. Yes, please check out our new ranges (chairs and book shelves)! Have a great day. :)

Rated 4 out of 5 stars

Overall happy with the desk

Overall happy with the desk, instructions aren’t the clearest but we got there eventually

10 February 2021
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Reply from Simple WFH

Hi Claire - thanks for the feedback and glad you are happy with the desk. Thanks for your feedback on the instructions, we'll work on that! Hope that you're able to visit our store and check out our new ranges soon!

Rated 5 out of 5 stars

Reed Desk

I originally ordered a different desk but during the longer delivery time I saw an advert for the Reed desk and realised it would actually be a better fit.
I mailed my request and had a response within minutes confirming I could make the swap.
Excellent customer service and communication throughout and when the desk arrived it was easy to put together - love it!

9 February 2021
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Reply from Simple WFH

Hi Vikki,

I'm so happy that we were able to find you an alternative! We hope that you're able to visit again and check our new ranges (e.g. chairs and bookshelves). Have a great week!

Rated 4 out of 5 stars

I would have liked to give 5 stars…

I would have liked to give 5 stars because after I ordered my desk it was dispatched within 24 hours which was excellent.

The desk I'm happy with there was an issue with a couple of the screws and nuts but we eventually got them to work. So happy with the finished product.

My issue was the condition of the box when it was delivered. There were a number of holes in the packaging which concerned me but I was pleased to find that there was polystyrene packaging. The polystyrene was cracked and dinted so if it wasn't there then the desk would have been damaged.

27 January 2021
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Reply from Simple WFH

Hi Teresa, thanks for your review.

We're so sorry that the packaging arrived damaged. We'll raise this with our logistics and packaging team. Hope to have you visit our store and check out our new ranges (e.g. chairs and bookshelves). Have a great week! :)

Rated 5 out of 5 stars

Excellent product

Excellent product, great price and fast delivery. My only complaint was the poor assembly instructions.

27 January 2021
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Reply from Simple WFH

Hi Jodes
Glad your liked your product and thanks for the feedback which we'll work on. Hope to see you visit again. :)

Rated 5 out of 5 stars

Very pleased with the recent purchase…

Very pleased with the recent purchase from yourselves the lovely desk which is being used by my son who is working from home.
Thank you.

11 January 2021
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Reply from Simple WFH

Hi Sue, glad you liked the desk! Hope you're able to visit again and see our new ranges (e.g. chairs and bookshelves). Hope you have a lovely week. :)

Rated 5 out of 5 stars

Excellent service from the company

Excellent service from the company. The desk I had ordered was out of stock so the company contacted me very quickly with a range of options.
Desk delivered very quickly and instructions easy to understand and assemble. Very happy with my purchase!!

27 December 2020
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Reply from Simple WFH

Thanks Adrian. Yes, some desks sell out super quickly. Glad we were able to resolve your issue and deliver an alternative quickly. Hope you're able to visit our store again and check out our new collections (e.g. chairs and bookshelves). Have a great week!

Rated 1 out of 5 stars

Out of stock

I purchased the tonga desk only to get an email THREE days later to say they were out of stock and I’d get £10 off a chair if I still wanted to buy a desk.

21 December 2020
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Reply from Simple WFH

Hi Charles, we're so sorry about that! Some of our hottest desks sell VERY quickly and we are working on keeping our stock feed as up to date as possible. Have a great week.

Rated 5 out of 5 stars

I ordered the Versa laptop stand

I ordered the Versa laptop stand. Really happy that it arrived already assembled so I could use it straight away. Great, cheaper alternative to a standing desk and I like that I can use it while I’m working from my sofa.

9 December 2020
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Reply from Simple WFH

Thank you Sonia! Glad you liked the Versa desk :) Have a great day.

Rated 5 out of 5 stars

Ideal work from home desk

Ideal work from home desk which fitted into my small box room perfectly, very happy with ordering and the product

13 November 2020
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Reply from Simple WFH

Hi Julia, thanks so much for your feeback and thanks for shopping with us! Hope you can visit our site soon and see our new ranges (e.g. chairs & bookshelves). Hope you have a great week!

Rated 4 out of 5 stars

Desk

Really happy with the desk. Practical size and sturdy feel. 1 - 2 hours assembly time. Paid extra for fast delivery, arrived after 5 days.

9 November 2020
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Reply from Simple WFH

Hi James, glad you were happy with the desk! Sorry for the delay on delivery and working on that feedback. Hope you're enjoying using the desk. :)

Rated 2 out of 5 stars

Not great service

Not great service . Didn’t want to help with dpd address issues and wanted £80 to change delivery address !! Would buy again

7 November 2020
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Reply from Simple WFH

Hello. We're so sorry you had this experience. We had hoped to resolve this issue as per our shipping policies indicate, we could not support to a different address. Hope you have a good day.

Rated 5 out of 5 stars

Nice versatile product

Nice versatile product, easy to assemble, delivered within a week or order

2 November 2020
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Reply from Simple WFH

Thank you Sheelagh! Glad it was easy to assemble and arrived on time. :)

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent price and really excellent customer service. They didn't have any of the items left in stock that i ordered, I was contacted right away and offered a replacement. Couldn't fault them at all.

28 October 2020
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Reply from Simple WFH

Thanks Shaun, glad you liked our customer service and product!

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