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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, friendly staff. Many highlight the quick response times and the detailed, personalized assistance received, often noting that the team goes the extra mile to ensure satisfaction. People also appreciate the platform's user-friendly design and its comprehensive features for various online business needs. However, some people mentioned that the platform can be overly complicated to get started with, and that the guides, often in video format, can be time-consuming. A few customers also expressed a desire for live chat support, even though they found the existing email and implementation calls to be very effective.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently praising the support team's helpfulness,... See more

Staff

Customers consistently report highly positive experiences with the staff, frequently describing them as the... See more

User experience

Reviewers express satisfaction with the user experience, highlighting that the platform is both powerful and... See more

Response time

Consumers consistently report positive experiences with response times. Reviewers highlight that the support... See more

Website

Customers consistently note positive experiences with website features, often calling the platform a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At KETO Nordic, we’ve always received fantastic support from Simplero. Their helpdesk is quick, friendly, and truly helpful — they often go the extra mile to look at the exact page we’re working... See more

Rated 5 out of 5 stars

I had such a wonderful experience being served by Maria! 💫 She was not only professional and efficient, but also genuinely warm and kind. I felt seen, supported, and truly cared for – somethi... See more

Rated 5 out of 5 stars

Simplero runs my entire coaching business seamlessly. Every part of the platform works together beautifully, but what truly sets it apart is their exceptional online support. As the founder of a growi... See more

Rated 5 out of 5 stars

The helpdesk of Simplero is truly a help! With any question I have, I get quick an answer to my question, they even take a look at the page where I am stuck with to give detailed information. Simple... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

The perfect all-in-one solution for online courses – email marketing, billing, membership sites and more- all integrated in one elegant, easy-to-use package. With Simplero, you can run your online business all in one place, not all over the place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simplero is a fabulous all-in-one…

Simplero is a fabulous all-in-one platform for content and course creators. I've been using their services for years. I have multiple online courses and multiple membership web sites through them. Simplero's customer service and level of care far surpasses most tech companies. If I ever have a question, I get answers promptly and professionally. So glad they exist!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

I've been with Simplero for YEARS and it just keeps getting better

I've been with Simplero for YEARS. I keep an eye on what other companies are doing, just to see, but I have not found anything anywhere near as good, for the price. And, it just keeps getting better.

I run my entire business through Simplero, from payments, emails and list-building, to customer service, affiliate schemes, appointment booking, sales pages, course- and digital-product hosting, team to-do list, deal pipelines and more.

But that's not the only reason I love it. In the years I've been with Simplero, Calvin and the team have kept innovating and improving. Barely a week goes by without a new feature or an improvement being added.

And the team LISTENS. Calvin and the team ask for feedback and requests, then act on them. If they can't act on them, they will explain why it's not possible. Calvin does regular video updates to let us know what's in the pipeline.

The latest huge improvement was the new Simplero app, which I love, as do my clients.

The customer service team is fabulous too, super-responsive and always happy to talk/walk you through things. They have made Loom videos when I needed to be shown how to do something.

I honestly can't speak highly enough of Simplero and the team behind it. Simplero has made it easy for me to grow and scale my business, with a tiny team of two. It does the heavy lifting for me and I wouldn't like to imagine life without it.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Simplero is the best!

Simplero is the best all - in - one platgorm out there! It is easy to use, Even for unexperienced and techno-challenged people like myself. I would without any doubt recommend this platform to anyone that wants to take their business online!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service & support

I am a relative newbie in terms of using simplero and have been impressed with the level of service in terms of online support, training videos as well as the weekly Q&A sessions. My task has been to help create an English version of a Norwegian course and system and it is going well. Many thanks to the Simplero team

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Simplero has changed my working life for the better

Simplero is a great and very comprehensive system for running my online courses, various lists, websites and many other features. I have been on it for over two years and I love it, it really helps me share my work more efficiently and professionally. One thing that really stands out is the quality of tech support and the vast help available 24-7. I feel very at home here.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn't trade it!!!

I've been with Simplero for about a year. I am someone who struggles with all the computer related aspects of my business. Just not my cup of tea.

While Simplero has a steep learning curve for the likes of me, the team is always there. It is so easy to get timely, friendly, encouraging, and immediately applicable information from them.

The free trial was incredibly useful and very free. I love having everything on one platform. I love the very human, caring approach to business. And I love that once I understand it, their platform is, in fact, quite simple.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Love this system

Have used Simplero for 2 years now, and i love that I can do almost everything in this system.
Also the support is more than awesome in any way. And it is ever evolving to the better.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Simply the Best

I've tried several all-in-one platforms in the past- each with their strengths and each with something that needed definite improvement. I've also tried the main eCourse platforms - Thinkific and Teachable. And yes, I've done the DIY route with plugins on a WordPress.org site. All of that while also managing my email and at one point also handling LeadPages.

Now, I can safely say that I've found my online home and I have no intention of going anywhere else. The backend is intuitive enough that I can figure things out. But if I get stuck, there's a knowledgebase and the support has been outstanding.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy-to-use, reasonably-priced, flexible software with excellent customer support

If you're looking for easy-to-use, flexible software at a reasonable price that does a LOT, in one simple (the clue's in the name) package, SIMPLERO is the answer. I actively look forward to using it each day (sad but true - and yet also rare for software to be so pleasant and satisfying to use). What is it? It's a website builder, course-creation-and-hosting software, list-building, mailing provider, survey-creator, online-community all available in one system. The customer care is also excellent - friendly people available on a time-zone to suit you, and there's a sense they all genuinely care and want to help you get the most out of the system. Owner Calvin is a real human too, with an interesting back-story! I don't often bother to write reviews, but Simplero is truly worth it.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Simplero has been a game-changer for…

Simplero has been a game-changer for our business. The platform truly lives up to its promise of being an all-in-one CRM, streamlining everything from email marketing to course hosting in one intuitive interface. What sets Simplero apart, though, is their incredibly responsive support team. Anytime we've had questions or needed help, they've been quick to respond and provide solutions. It's rare to find a platform that combines such powerful functionality with top-notch customer service. Highly recommend!

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Best support, I have changed many systems for my…

I have changed many systems for my online course, till a point I didn't want to change. My partner recommended it and we moved to Simplero, but they did everything for me. Their support team are ready to help on the spot, especially Victor is a hero.
Thank you for your guidance.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Reduces complexity of managing multiple products

I was looking for a way to reduce the complexity of managing multiple point products needed to run my business. Most entrepreneurial offerings weren't integrated, don't "talk to each other" or require you to input information multiple times wasting valuable time. Simplero allowed me to focus on developing my offerings and supporting customers, not duplicative administrative work. Simplero's platform has incredible "how-to" guides so that everyone can build a website(s), launch an online course, start a customer community, collect subscription payments and more. It sounds too good to be true, but it's not...I'm glad I started with Simplero before I launched my business.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Comprehensive Intuitive Platform

Having the solid, comprehensive, intuitive to navigate structure of Simplero holding my business makes it 100% more doable and easy for me to show up with my clients, engage and create content. Simplero is a key resource I can't imagine running my business without!

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support

Simplero's support is great, period.
But when you compare it to the competitors of similar platforms, their service is unmatched.

This is a great platform for someone who doesn't want to get overwhelmed by the tech, but still wants to be able to have access to the tools.

5 December 2023
Unprompted review

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