SIMPLER Hair Color Reviews 

968
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the product easy to use, appreciating its straightforward application. People often note it is gentle on the skin, lacks strong odors, and delivers natural-looking results. Several users also praise the excellent customer support for being helpful and resolving issues. However, some customers expressed dissatisfaction with the product's high price. There are repeated concerns about quality, specifically issues with the dispenser not releasing components evenly or cans being 'shorted' on color. A few reviewers also report unhelpful customer service and found the product ineffective, leading to uneven coverage or poor results.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction, praising its natural... See more

Quality

Consumers find quality to be ambiguous, with many praising the product as wonderful, gentle, and providing... See more

User experience

Customers generally report positive experiences with the product's user experience, highlighting its ease of... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Price

Users describe negative interactions with price, with many reviewers finding products to be too expensive for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It does not the chemical which causes many people irritation. Obviously that is the main reason many people come to this product the mainstream die a PPD in it. So that’s the main advantage of this a... See more

Rated 5 out of 5 stars

Title: Awesome Product & Company I have been using this product for a few years. This is definitely a game changer, I have nothing but A1 customer support/service. No issues with whatsoever. Just wis... See more

Rated 5 out of 5 stars

I initially had some hiccups when trying to do some touch-ups but the wonderful customer service rep answered my questions and resolved my issues immediately. I highly recommend watching and rewatc... See more

Rated 5 out of 5 stars

Easy to use. There's minimal mess. A convenient accessory bag with gloves and comb. Excellent system lets you gradually color your hair and or beard . Dial in the exact color shade. Simply wash out... See more


Company details

  1. Cosmetics Industry

Written by the company

A Simpler and Safer way to color your hair & beard, delivered directly to your door.


Contact info

3.7

Average

TrustScore 3.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(968)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product.

I was using another product where you had to take two different packets put on gloves put one in your hair and then put the other. I was happy with the results, but it was often inconsistent. When I was forced to deal with an $18 price discrepancy after six years of loyal service, I decided to try a different product. This product is amazingly easy to use, doesn’t require the prep work that my old product required, plus it doesn’t drip on anything. I have stains all over from when my old product would fly off the gloves as rubbing it into my hair. I’ve done high-end, low-end store-bought, subscription shampoos etc… this by far is the one that I will be sticking with.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD PRODUCT- Paid over CAD 100 for a partial…

Paid over CAD 100 for a partial coverage bottle. Afrer first use, there is only white cream in the bottle and does not color may beard. I contacted the manufacturere a few times but no response. I am totally dissatified with thiis product and it is TOTAL FRAUD. I would never recommend this product to anyone,

1 July 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 5 out of 5 stars

As the product title suggests: It Couldn't Be Simpler

Full Coverage - Color Box has received a 5 star review.
Title: As the product name suggests - it couldn’t be simpler!
Five minutes. Literally, 5 minutes from start (mixing and adding the color to my hair) to finish (rinsing it out) is how long it takes me to add some color to my (normally stark white) hair. No messing gooey solutions, just put on the gloves, put some product in the palm of my hand, mix it together (hit my timer) and spread it through my hair. Wait 4 minutes…hop in the shower and rinse it out. Done! Couldn’t be simpler!!

15 July 2025
Unprompted review
Rated 2 out of 5 stars

The product is really inconsistent

The product is really inconsistent, and doesn’t last long. It seems like it doesn’t blend correctly, even though I follow the directions. I’ve used it for a long time, but not really happy with it. I wanted something without the harsh chemicals, but if it doesn’t work good, then I guess that defeats the purpose.

14 July 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 5 out of 5 stars

Easy to use

I really like this product. It was so easy to use. I wasn’t sure how much to use on my first try but it was good. My best friend (who never comments on my color) declared that she loved this color on me! Definitely watch the video about pressing the can to dispense the color and accelerant evenly. The second time I used this, I didn’t use enough or maybe didn’t comb it deep enough, but it is so easy to use I didn’t mind redoing what I missed. I also missed a spot by my temple and fixed that, too (you’d never be able to do that with a box product).

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Best product I ever bought

Best product I ever bought
The partial coverage is the best. I love my grays and this one gives you the natural look without looking like you dye your beard. I recommend this product over all the others out there.

11 July 2025
Unprompted review
Rated 3 out of 5 stars

Had to give a second chance

I decided to try this as my husband has been using this and suggested I give it a try.

The first time I used it I wasn't so sure that this was any good as the white plastic brush that comes with dye is not practical for a womans head.

I decided to try it again, using the brush that that I saved from Clairol Root touch=up. MUCH better.

Simpler needs to realize that most men have short hair and womens' hair/heads are different and needs to change the plastic brush that comes with this.

SOLUTION- change the applicator brush for women.

6 July 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We tried to locate an order using the information you provided, but have been unable to locate one. We'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Bottle won't dispense product.

I just received my package and was excited to use it. I was very unhappy when the product would not come out of the bottle. Don't you test these to make sure they work? Your Dispensing bottles are crap. I want my money back now !

20 June 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

Before purchasing I wasn't sure but was…

Before purchasing I wasn't sure but was assured this was 100% money back guarantee if I wasn't happy. Anyway, got my pack, applied to my beard had an itchy reaction send day and the grey hairs are noticeable 48 hours later. Not worked for me as this would cost me a fortune colouring my beard every third day. Emailed CS, they haven't got back to me. Not very happy.

19 June 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team have already responded to your email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

So my thoughts on this hair dye

So my thoughts on this hair dye
I used to use just for men but had a bad reaction to it so after a long time looking I found this product and was hesitant to buy it due to the cost but thought it sounded good so I’d give it a go then with the shipping cost it ended up being over £60 which is very expensive not only that considering they say it’s got no harmful chemicals this product burnt me really bad
After an hour of putting this on my face and neck was going red and swelling really bad I even dropped a bit on my stomach which I wiped off straight away and that left me with a burn mark as well
The burn and swelling was that bad that the following day I couldn’t even eat due to how much my face had swollen up
I would never buy this again or recommend it

8 June 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

Bought this a few months back

Bought this a few months back. Didn’t work. Dug it out of the medicine cabinet today to give it one more try. Did not cover beard grey or hairline grey at all. Threw it out. Would not buy.

3 June 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

I am from UK

I am from UK, for years I was using Bigen for Men I bought one all in one spent fortune shipping and tax and the cost just under £60 so I was expecting this colour product from Simpler to be on top of market I am absolutely shock to experience how bad this product is, I don’t mind the price as long as the quality and colours are good and it long last than Bigen, this what has happened I applied last Friday the result is shocking and not looking great so I have tried to repeat after four days I noticed the colour of the cream has changed to brown the first time used the colour was black this means the product is gone off. Simpler never mentioned the whole bottle is one time use once opened. Now I need to go back Bigen and never ever spend one pence for this product

16 May 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

One year subscriber cancels because Simpler Hair Color can't communicate

I've been a subscriber to Simpler Hair Color for over a year. Recently, tariffs have been added to the cost of each purchase for Canadian customers. It equates to an additional $20+ on my recent order (#1015061). Simpler Hair Color did not inform its customers of this increase and charged without notifying me. I did reach out to their customer service and they absolutely did not care - it was a very generic response and when I said I would cancel my subscription as a result, they immediately canceled it for me and that was it - no further communication.

I would highly suggest looking for an alternative - there are others that offer the same product with the same ingredients, in subscription, for a lower price like ColorSmithCo. It's unfortunate I'm no longer buying from them but it's also clear they dgaf anyway. 😂

**Update 5/20/2025 - Simpler responded below saying their happiness team reached out to me. This is not true, they sent me an email before I rated them on Trust Pilot telling me why they charged me more, but that was it.

11 May 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 1 out of 5 stars

Never again

Never again, bunch of liers got an email from Jessica Pacheco and Dennis Reilly offering me a discount after placing an order, someone called Bryan Dizon emailed be later staying offer not available I told him to check emails and notes on the system from his other work colleagues. Since then I’ve been ignored, I’ve sent reminder emails and they still not getting back, please do not order customer service is very poor and I believe the product may also be based on false marketing. Stay away

12 May 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 2 out of 5 stars

My hair turned BROWN in places!!!

Firstly,I initially was drawn to the “simplicity”marketing..but after using it(twice)not sure if it’s a design flaw in the product dispenser or what,but it doesn’t seem to dispense evenly as it’s supposed(no matter how hard I press.This very”displeasing result is that it turned a good bit of my black(and gray)hair BROWN!!! No,before u insult my intelligence and suggest I may have selected the wrong color,I didn’t,and remember,I tried it “twice”.I don’t mind having to spend more for your product,”if”I get the desired results!!!

15 February 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We tried to locate an order using the information you provided, but have been unable to locate one. We'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Was hoping for a low key brown and…

Was hoping for a low key brown and ended up ginger. I'd avoid this at all costs.

30 April 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Terrible Product

Terrible Product
Terrible Product – Faulty Nozzle and Total Waste of Money

I had a horrible experience with Simpler Hair Color. The two-nozzle system is supposed to dispense and mix the color and developer evenly, but in my case, only one nozzle worked. No matter how hard I pressed, the second one just wouldn't dispense anything.

Because of that, the product didn’t mix properly, making it completely unusable. I ended up wasting my money and time for absolutely nothing. For a product that claims to simplify the hair coloring process, this was an absolute nightmare.

Do not fall for the marketing – the packaging design is flawed, and there's no value here. Easily the worst hair color product I’ve ever tried. I’ll never purchase this again.

12 March 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

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