My first order was checked thoroughly which gave me confidence in simple online pharmacy, all the right questions, measurements, photos....at this point I knew it must be a reputable company. delivery... See more
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Review summary
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Ordered on a Friday, delivered on Sunday afternoon by Royal Mail. I was concerned because of the high temperatures at the time. The ice pack had actually melted but thanks to the wool outer packaging... See more
Company replied
It’s reassuring that there is always someone available to answer any questions / queries & that they keep a close eye ( from afar ) & while we are taking medication. I’m also very happy that they will... See more
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Medication was delivered through the door Royal Mail notice for Wednesday and again on Thursday, arrived Thursday . Glad that it can be delivered with out cold insulation as a pain to get rid of... See more
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Company details
Written by the company
Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK
Simple Online Pharmacy
Written by the company
- Committed to keeping prices low.
Lowest Price Guarantee.
If you find a prescription medication at a lower price, we will match it.
If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order.
Excluding GLP-1 medications.
Contact info
77 Dunn Street, G40 3PA, Glasgow, United Kingdom
- 0141 774 5023
- customerservices@simpleonlinepharmacy.co.uk
- simpleonlinepharmacy.co.uk
4.6
Excellent
44K reviews
Asks customers to review
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Reply from Simple Online Pharmacy | Online Doctor
Hi Russell,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
If you have any feedback regarding our communication please do not hesitate to get in touch!
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Nic,
Thank you for your positive review and for highlighting the efficiency of our service.
Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.
We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.
Kind Regards,
Patient Care Team
They are serious and competent
They are serious and competent. I had a problem and they solved it for me.
4 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Miry,
Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience and that your issue was resolved.
If you need any further support, please visit our FAQs support page where you can find answers to common questions: https://support.simpleonlinepharmacy.co.uk/hc/en-gb
Kind regards,
The Simple Online Pharmacy Team
Always reliable and speedy when…
Always reliable and speedy when dispatching medications. Good communications too.
6 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Michael,
Thank you for taking the time to leave such a positive review of our service!
Dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.
Kind Regards,
Patient Care Team
Delivery is fast
Delivery is fast , but after communicating my concerns that I have experienced very little success there was no further communication
4 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Charlene,
Thank you for taking the time to leave a review of our service. We truly appreciate your feedback, as it helps us continue to provide the best care and support for our patients.
Our Patient Care Team aim to respond to all queries within 72 hours of receiving. To ensure your concerns are addressed, I’ve arranged for a member of our clinical team to contact you directly by phone.
If you have any additional queries or concerns, please do not hesitate to get in touch with the Patient Care Team who will be happy to support.
Kind Regards,
Patient Care Team
Amazing service
Amazing service, got my injection really quickly. I had my first injection yesterday and excited to see what comes of it!
4 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Amelia,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Brilliant service!
Ordered before, so ordering again was simple. Got approved quickly and delivery was even quicker! Brilliant service & will definitely keep using. 5*
6 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi there,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Terrible delivery experience where…
Terrible delivery experience where Royal Mail said my property was inaccessible….despite being on a main road, that had no traffic issues, and which they’re never even attempted to approach
6 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hello Adam,
Thank you for taking the time to leave a review of our service, and I am sorry to hear of the issues you are experiencing with delivery.
We understand the frustration a delay in delivery can cause, and I apologise for any inconvenience this may have caused.
Following your feedback, I can see my colleague has reached out directly to provide additional support.
If you have any additional queries or concerns, please do not hesitate to get in touch with the Patient Care Team who will be happy to assist.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Fred,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Another great reorder from Simple Online Pharmacy
Another great reorder from Simple Online Pharmacy. The best weight loss company that I have used by far. They give great support and advice also.
Definitely will use again until I get to my goal.
5 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Thank you so much for your wonderful feedback! We're delighted to hear that you've had another great experience with us and that our support has been helpful on your weight loss journey. If you ever need any further assistance or advice, please don't hesitate to reach out. We look forward to supporting you again soon!
Reply from Simple Online Pharmacy | Online Doctor
Thank you so much for your kind feedback! We're delighted to hear you were happy with our delivery service. If you need any assistance in the future, please let us know.
Quick delivery with good customer care
30 June 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Victoria,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Brenda,
Thank you so much for your wonderful feedback!
We aim to provide every patient with an efficient service without ever compromising on quality. Our team takes pride in delivering the best possible care and convenience, and it’s fantastic to hear that this was reflected in your experience.
Your feedback is truly appreciated and helps us continue to improve the experience for all our patients.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Katy,
Thank you for your positive review and for highlighting the efficiency of our service.
Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.
We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.
Kind Regards,
Patient Care Team
Refused to increase prescription after…
Refused to increase prescription after low dose for so long. I paused the medication after recommendation from my GP (which was fully explained), started the medication again without issues, then you refused to increase the dose. Shocking advice, shocking service, delayed my order with asking replete questions. I feel ripped off by your company and feel that being honest with you has cost me time, money and progress.
4 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Mimi,
Thank you for taking the time to provide feedback about our service.
I’m sorry to hear of your frustration with your recent experience. Your treatment is important to us, and we’re here to support you. To ensure your concerns are addressed, I’ve arranged for a member of our clinical team to contact you directly by phone.
If there is anything further we can do to assist or support you in the meantime, please don’t hesitate to let us know.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Customer,
Thank you for your kind review of our service.
We’re delighted to hear that you felt supported during your experience with us. Our team is committed to providing caring and understanding care, and your feedback truly means a great deal.
If you ever need further support, please know that we’re always here to help.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Frank,
Thank you for your kind review of our service.
We’re delighted to hear that you felt supported during your experience with us. Our team is committed to providing caring and understanding care, and your feedback truly means a great deal.
If you ever need further support, please know that we’re always here to help.
Kind Regards,
Patient Care Team
Easy to order
Easy to order
Queries answered promptly
Full info provided on product and usage
Helpful response to emails
2 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Claire,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Always deliver on time without any…
Always deliver on time without any issues. Great service.
3 July 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Lubylou,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Lesley,
Thank you for your positive review and for highlighting the efficiency of our service.
Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.
We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.
Kind Regards,
Patient Care Team
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