Simple Life App Reviews 40,925

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 10,955 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and positive attitude of the staff, making interactions pleasant. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The app is often described as easy to navigate and effective, with many users finding it a great help for their goals. However, some customers also noted difficulties with the app's navigation and occasional glitches, particularly with food identification and prompt accuracy. A few other people also felt that the product was not always personalized to their specific needs or that the program became repetitive over time.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the app's ease of use and helpful... See more

Application

Reviewers highlight positive aspects of the app, with many finding it easy to use and appreciating its free... See more

Product

Users describe ambiguous interactions with the product. Some customers found it helpful for staying on track,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This app is not what I expected but it’s working. 5 stars for that! The food identifier portion is buggy BUT the interaction with the crazy little sidekick makes you want to interact. I thought the l... See more

Company replied

Rated 4 out of 5 stars

Blinky's cute. Reminds me of the Tomigachu pet game. I love the daily assignments;workouts. It has AI;Avo Vision to see how many calories are in it, if your curious. There's alot of educational videos... See more

Company replied

Rated 4 out of 5 stars

They are way more conscious than I am about being aware of what you’re eating and drinking. Particularly drinking. You WILL stay hydrated with this app. Not quite as much instruction in Tai Chi as I... See more

Company replied

Rated 5 out of 5 stars

I’ve experienced a new way of learning about food and helping my body recover from my past choices of how I’ve chosen to eat, and take care of myself. A very positive and encouraging process!! Never... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41K reviews

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Rated 2 out of 5 stars

After Scanning food

After Scanning food, what else so I can show my coffee or tea.

My breakfast time is not regular, because of my job as a caregiver, and driver for patients' checkups, radiation therapy, and other related medical errands.
I don't have time to log in and report all I eat and drink.
Please cancel my subscription.

16 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Narciso,

Thank you for sharing your experience and feedback. It’s clear that your schedule is very demanding, and Simple appreciates the effort you’ve made to use the app despite your busy routine.

If you need further assistance or would like to discuss your subscription, please reach out to help@simple.life. The team is ready to help with any questions or concerns you may have.

Thank you again for taking the time to share your thoughts.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I had a health issue and reached out…

I had a health issue and reached out for a solution. I got a prompt reply and an acceptable solution! Their customer service is top-notch!

13 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Karen,

Thank you for sharing your experience and for your kind words about the customer service. It’s great to hear that you received a prompt and helpful response.

Your feedback is truly appreciated, and it’s wonderful to know that your concerns were addressed to your satisfaction.

If you ever need further assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Emily made everything simple

Emily made everything simple. She understood my need specifically and handled it efficiently.
The experience was positive and easy.
thank you

15 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Regina,

Thank you for sharing your positive experience. It’s great to hear that you felt understood and supported throughout your journey with Simple.

Your feedback is truly appreciated. If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Great for tracking!

Great for tracking!

16 May 2026
Simple Life App logo

Reply from Simple Life App

Hello L.G.,

Thank you for sharing your positive feedback. It’s great to hear that you find the app helpful for tracking.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Good Structure

This is a good app and plan.

16 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Diane,

Thank you for sharing your positive feedback about the app and plan. It’s great to know that you’re having a good experience.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Easy, clear app for food tracking

The app is very easy to use. I like the short educational readings, and the feedback on my food choices.

16 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Mary,

Thank you for sharing your thoughts and for highlighting what you enjoy about the app. It’s great to hear that you find the educational readings and feedback on your food choices helpful.

If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Highly recommend

Very nice app with a personalised program and your own AI coach. How much interaction and advise you want is totally up to you. It gives you feedback on your food choices and recipe suggestions and the same for exercising.

16 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Inga,

Thank you for sharing your positive experience with the app. It’s great to hear that you appreciate the personalized program and the flexibility in interacting with the AI coach.

Your feedback about the food choices, recipe suggestions, and exercise support is truly valued. Knowing that these features are helpful encourages the team to continue enhancing the experience for everyone.

If you ever have questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

The staff were very friendly and very…

The staff were very friendly and very helpful I have had 2 years of cancer and extensive surgeries so was unsure of which package would be best for me they were great and advertised me to speak to my doctor to make sure i would be able to do any of packages they offered which i was very grateful that they were thinking about me and not just trying to make money and they replied promptly and also said i was welcome to speak to them anytime totally put me at ease so fingers crossed I will be able to participate as i felt i could totally trust them

16 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Suzanne,

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that you felt supported and cared for during such a significant time in your life.

Your feedback about the thoughtful guidance you received is truly appreciated. The team is grateful to know that their approach helped you feel at ease and confident in your decisions.

If you ever need further assistance or have any questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 5 out of 5 stars

I learned I was totally wrong about a…

I learned I was totally wrong about a payment but Emily remained very kind and professional even though she knew it!!!

15 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Robert,

Thank you for sharing your experience and for highlighting the professionalism and kindness you received from Emily. It’s great to know that you felt supported throughout your interaction.

If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

This Simple Life App is the best App…

This Simple Life App is the best App I've come across in helping me lose weight. I've tried other weight loss programmes but did nothing for me. The coach actually listens to what you have to say and gives good advice and helpful suggestions, it doesn't say you must do this or you must do that but guides you into making great choices for your health as well as weight loss, even if you fall off the wagon, lifts your spirits and helps you get back on course and enourages you. The App gives great workouts suited to You. You can log your meals and how many mls or litres of water you drink or beverages. It is well planned out. I highly recommend going on this Simple Life App, you won't be disappointed. I'm certainly not 🤩🤩🤩

16 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Diane,

Thank you for sharing such a thoughtful review and for recommending the Simple App. It’s wonderful to hear that you’ve found the guidance and encouragement from the coach helpful, and that the app’s features have supported your journey.

Your feedback about the personalized approach and the ability to track meals and workouts is greatly appreciated. It’s always inspiring to learn how users like you benefit from these tools.

If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Gm all its good company.

Gm all its good company.. I have register in night next day I told to cancel, I send email to Emily customer service immediately full refund has been transfer I have never seen such company after getting money in few hour they refund. It’s good company but due to some reason I need to cancel. Take care

15 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Sivakumar,

Thank you for sharing your experience and for your kind words about the service you received. It’s great to hear that your request was handled promptly and that you felt supported throughout the process.

If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Olivia,
Simple Team

Rated 5 out of 5 stars

Simply, the best trainer

Simply, it’s perfect

16 April 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Abdul,

Thank you for sharing your positive feedback. It’s great to hear that you find the app perfect.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 2 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Carrie,

Thank you for sharing your feedback and expressing how you feel. It’s important that every user feels supported, and your experience is taken seriously.

If you would like to discuss your concerns further or help us better understand your experience, please reach out to help@simple.life.

Your input is appreciated, and thank you for taking the time to share your thoughts.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars

I love that i can scan my food and its…

I love that i can scan my food and its recorded.

15 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Jewels,

Thank you for sharing your feedback. It’s great to hear that you enjoy the food scanning feature and find it helpful for tracking your meals.

If you ever have questions or need assistance, you’re always welcome to reach out to help@simple.life.

Your input is appreciated and helps us continue to improve the app.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I like the reminder to get on track

I like the reminder to get on track. I was away doing other things not taking the time to check in. But, I’m eating okay, trying to choose sensibly

15 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Margie,

Thank you for sharing your thoughts and for highlighting how the reminders help you stay on track. It’s great to hear that you’re making mindful choices and finding value in checking in with the app.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Val,

Thank you for sharing your thoughts and letting the team know about your experience with the app. Your feedback about user-friendliness is appreciated and will be taken into consideration as improvements are made.

If you have any additional comments or would like to discuss your experience further, you’re always welcome to reach out at help@simple.life.

Thank you again for your input.

Kind Regards,
Sophie,
Simple Team

Rated 1 out of 5 stars

This is a money maker for them

This is a money maker for them. Stupid body shaming AI thingy. One day I put I gained 100 # and the next day I'd lose 150# no reactions just a way to go great weight loss so much for my personal helper. WHAT A RIP OFF!

20 April 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello M,

Thank you for sharing your feedback and describing your experience with the app. The concerns about the responses you received and your expectations for a more personalized approach are noted.

If you would like further assistance or wish to discuss your experience in more detail, please reach out to help@simple.life.

Your feedback is appreciated and helps us understand the experiences of our users.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Great Service

Not being too good with Apps, I contacted the team at SIMPLE HELP, and within minutes they replied and sorted my query. This was the second query I requested help for. Emily and the team are so supportive - great service - very attentive and extremely helpful. Thank you so much.

14 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello PatsKeegs,

Thank you for sharing your experience and for your kind words about the support received from Emily and the team. It’s wonderful to hear that you felt supported and found the service attentive and helpful.

Your feedback is greatly appreciated and encourages the team to continue providing a positive experience for all users.

If you ever need further assistance or have any questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Immediate response to my request

Immediate response to my request. Being a marginal senior computer person, I asked the rep if she could help me with the computer "steps". She went ahead and did it all for me. And,BTW, Iwas cancelling my subscription.

13 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Jerrlyn,

Thank you for sharing your experience. It’s great to hear that the team was able to assist you promptly and provide the support you needed.

Your feedback is appreciated, and it helps us continue to improve the service for everyone.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Awesome!

Awesome!

I weighted 115.1 pounds for 4 days ago!

15 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Trami,

Thank you for sharing your positive experience and congratulations on your achievement! Your progress is truly inspiring, and it can motivate people around the world to pursue healthier, happier lives.

If you’re interested in collaborating with us and sharing your story, we are ready to reward such contributions. Please reach out at reviewstp@simple.life if you’d like to participate.

For any future assistance or questions, feel free to contact us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

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