Simpalo Snacks Reviews 569

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Working with Ashlee made our campaign go smoothly for over 100 people. Her communication was clear, prompt, and always helpful. She is a true asset to the company. Simpalo made it easy for us to hon... See more

Rated 5 out of 5 stars

* I liked the selection options. It let me try a few things I haven't seen offered at my local grocery store. * I thought the time between submitting my order & receiving the goodies wasn't too lon... See more

Rated 5 out of 5 stars

I recently hosted a virtual event where I required multiple boxes to be shipped to different locations across the United States and Canada. Jen, who handled the shipping, did an amazing job. The pac... See more

Rated 5 out of 5 stars

We've been participants in the program for 6 or 7 weeks now. Had a few hiccups early on. We enrolled in a fresh fruit program and the local vendor who sourced the fruit sent some pears that were ove... See more

Company details

  1. Online Food Ordering Service
  2. Food Products Supplier

Information provided by various external sources

Simpalo Snacks delivers healthy office snacks on your schedule. We offer one time purchases, weekly, and monthly snack delivery options with no contracts. Customized solutions available that fit your employee wellness program needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

569 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Way To Try Items

I like that Simpalo offers a variety of snacks! This is also a great way to sample items you're not that familiar with. The size, count, and cost lets you try an item out and if you don't like it, you don't have a whole box or big bag to go through, donate, or toss.

12 June 2024
Rated 3 out of 5 stars

Very heavy on bagged items

The snacks were very heavy on bagged items. We were also hoping for some more regular type snacks that folks enjoy, like cookies, cheese its and the like.

23 May 2024
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Reply from Simpalo Snacks

Thank you for your feedback. This is an easy fix! All of our Variety Snack Boxes come with the ability to customize according to the needs of your office. We can adjust your box to have less snack bars, and more cookies, cheez-its, etc. We will contact you separately.

Rated 4 out of 5 stars

Super! Could you add more search options?

It was pretty super but I wanted to search for olives and couldnt. Could there be additional search options or just word match search so that I could see all things with chocolate for example?

1 May 2024
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Reply from Simpalo Snacks

Thank you for your feedback! We will be sure to add that capability into our next upgrade.

Rated 4 out of 5 stars

Successful order recap

I thought the ordering process was very easy, the shipping arrived on time and the snack options were extensive. One of the items I ordered was out of stock so the company added a note to that affect and provided an additional snack (from my other selections to make up for the inconvenience). Would give 5 stars and I thought the way they handled was great, but might be an opportunity to have fewer options and keep more stock to not run out. Still a great experience

29 April 2024
Rated 2 out of 5 stars

System did not detect error

I accidentally selected 13 items and the system did not alert to the mistake. Instead the vendor removed the only beverage and most expensive item i selected. Ideally the system should have said one item too many or you should have contacted me to see which item to remove.

24 April 2024
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Reply from Simpalo Snacks

Thank you for your feedback! That is true, we are working on adding that functionality, but have not yet added it. We will reach out to you to send you snacks that you wanted.

Guess what!! Simpalo Snacks just added that capability. This will not happen again! Thank you for your feedback.

Rated 5 out of 5 stars

Excellent

Great engagement and appreciation sentiment for the team. They enjoyed it very much and thought it was unique to other appreciation goodies they have received.

18 April 2024
Rated 5 out of 5 stars

Crowd Pleaser

Our staff loves the snacks. At first I thought that they would only eat the brands they heard off and items they knew like popcorn. I was wrong. The seed bars, the fruit leather, everything was eaten. Everyone is enjoying the snacks and likely eating less of the unhealthy snacks.

21 March 2024

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