Helped me with some technical issues and got my service up and running relatively quickly
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The signal and coverage were excellent, providing high-speed internet. However, it takes a significant amount of effort to establish a connection the first time.
A good way to be connected abroad.
Company replied
Customer service experience before was excellent. Lately it’s been a different experience. Attitude from CS reps, wait times etc.
Company replied
Company details
Written by the company
eSIMs for travelers ✈️📱 Here at Simlimites, we take the hassle out of roaming charges forever. Say goodbye to unexpected fees and stay connected wherever you go with our seamless eSIM solution. Connectivity in over 190 countries, with different plans that adapt to your needs 📶
Contact info
17455 87th Ct, 33018, Hialeah, United States
- info@simlimites.com
- simlimites.com
4.5
Excellent
190 reviews
Replied to 77% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Really bad
Really bad, I couldn’t use the service and they didn’t want to give me the refund, I paid for a service I couldn’t use.
23 February 2026
Only 3g nothing else
26 October 2025
Works great in Europe
14 October 2025
The internet speed was so slow
23 October 2025
Reply from Simlimites
Hi Oscar, thank you for your feedback! 💙
We’re sorry if our follow-up emails felt excessive — that was never our intention.
We’ll take your comments into account to improve our communication and make it more comfortable for you.
CX team
Excelente!
8 October 2025
Reply from Simlimites
¡Gracias por tu comentario! 💙
Nos alegra saber que tu experiencia fue excelente. Tu satisfacción es nuestra mayor recompensa y esperamos acompañarte nuevamente en tus próximos viajes.
Equipo CX
Customer service experience before was…
Customer service experience before was excellent. Lately it’s been a different experience. Attitude from CS reps, wait times etc.
3 October 2025
Reply from Simlimites
Hi Belkis!
Thank you for sharing your feedback and for being part of our community. 💙
We’re truly sorry to hear that your recent experience with our customer service wasn’t as positive as before. This is not the level of service we aim to provide.
We value your loyalty and would love the opportunity to review what happened and make things right.
Your comments help us continue improving and ensure you always receive the support you deserve. 🙏
CX Team
Excellent services
2 October 2025
Reply from Simlimites
Thank you for your feedback! 💙
We’re glad to hear you had an excellent experience. 🌎✨
We’ll keep working to ensure you always enjoy the best service.
CX team
I can’t use the data when I’m outside…
I can’t use the data when I’m outside the hotel. I never had data, and it says, “No more data.”
I download saily because I can’t use the data I bought from you.
30 September 2025
Reply from Simlimites
Hi Katherine,
We’re really sorry you ran into this issue. You can reach out to us anytime—we’re here 24/7 to help with any questions or issues with your plan.
Don’t hesitate to write to us whenever you need; we’ll be happy to assist you.
Your Simlimites Customer Experience Team
Great customer service
Helped me with some technical issues and got my service up and running relatively quickly
3 September 2025
Unprompted review
The signal and coverage were excellent, effort to establish a connection the first time.
The signal and coverage were excellent, providing high-speed internet. However, it takes a significant amount of effort to establish a connection the first time.
24 June 2025
I did not have any Experiences cause…
I did not have any Experiences cause the esim never installed
24 November 2024
Reply from Simlimites
Thank you Ignacio, for choosing our services 📱✈️
A good way to be connected abroad.
28 January 2024
Reply from Simlimites
Thank you very much for choosing us as your travel companion Ramón. We hope to accompany you on many more adventures in the future. ✈️📱
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