Simisienna Reviews 64

I ordered from Simi Sienna and had a great experience. Order took a little long but the items were as expected

Omg where are y'all, I purchased from them last year in March and when I wear their stuff I get so many compliments. I don’t know what happened, but I’m totally upset.

Wow. I didn't know they are missing in action. I ordered things a little while ago and received my stuff on time. That's unfortunate cause the had a good thing going on. Was looking for some new stuff. I hope they do the right thing and contact their customers.🙏

For those of you who have ordered during fall/winter 22 I suggest you report fraud on the purchase to your bank asap because they appear to have shut down everything, including the sister brands. Their socials have been quiet since November so something is up. That said, it is unfortunate because I’ve purchased from them before and it was great. It’s just sad. I wish they had just been forthcoming with what was going on.

I ordered my items October 17th and 19th I haven't received anything They sent me 2 emails in November but it was a bunch of lies They stop responding now you can't Search them up on the Internet I have totally been scammed out my money

I placed my order on Nov 10th 2022, and today is Dec 12th and I have yet to receive my package or a response to the several e-mails and IG messages I have sent inquiring on the status. I received one response from someone named Russ, and was supposed to hear back from them in “48 business hours.” Haven’t heard from Russ or anyone else at this company since then.
I am truly disgusted with the way this company has decided to just take my money and run. At this point, with no response and no package, but my bank account debited- that is how I am seeing this- they have taken my money and ran with it. I have ordered several items in the past and have not had this terrible experience with them. But after reading most of these reviews, and hearing about other customers who have had the same thing happen to them; I see that I was just lucky and it would only be a matter of time until I was part of the Simisienna fraud experience.
I will be disputing these charges with my bank and I will also be reporting this business to the BBB. I’m not sure why they think they can just steal people’s money. DISGUSTING! It’s such a shame, because I truly thought this was a company I would continue to purchase from for years to come. NEVER AGAIN will they get my business. Order#UJSI21441.

I’m not the one to write reviews, but 😠. I was hoping to support this business but that’s not the case. I placed an order August 10, 2022 and it’s now the 21st with no shipping or package updates, just payment confirmed. I’ve email them twice, no response, message their social media still no response. The items looks good but I would never order from them again or even recommend.

In February I ordered what appeared to be a beautiful coat and was happy to support a black owned business. After waiting for several months and not receiving it, I wanted to contact the company. I couldn't find a phone number for them on the internet and it seemed I had to contact them by email.

I inquired by email about the status of the order. It took a bit of time to receive an email response, which advised that there were delays and I would receive the coat in a couple of days.

Several days later I received another email indicating that I would receive the coat in another couple of days. By now the cold season was coming to end, so I was disappointed.

After a while, I contacted the company again and was told that they were experiencing delays and would look into this issue. I never heard back.

Fast forward from February 2022 to August 2022. To my surprise, I just received a package from Simisienna. The large, heavy, furry coat that I ordered was shrink wrapped into a small ball and packaged into a small, ball shaped package. The lining is completely wrinkled. There is no company label, size tag, or care instructions. The coat runs much smaller than indicated on the size chart and is too tight. What a disaster.

I won't even try to deal with the company to replace the coat for a larger size. I'm sure that would be another fiasco.

What a shame that they really don't have their act together. I don't know how they'll stay in business except for the fact that many people try to support black owned businesses.

I am another one that has been taken advantage of. I will be reporting the company. Just very disrespectful and trifling.

I have been waiting for hundreds of dollars in clothing since March, asked for refunds repeatedly and just more lies. SCAM DON'T BUY. Trying to patronize from us went terribly wrong. Will be filing with the BBB.

I am shocked by all the bad reviews! Maybe I order things from this site at the right time. I get compliments on the trainers I purchased every time I wear them. I wish the site be available again soon and that your business will do well

Horrible Service- FRAUD Do NOT BUY reporting to BBB and disputing with bank!
Purchased item Feb 2022 they kept telling me it was delayed, never arrived as of May. Requested a refund and now they email daily lying that their processing system is down but yet the same processing system is up to TAKE payments. Horrible frauds and don’t believe the “kind” emails that are all lies!

Placed an order since March 24th and have YET to received my order! Requested that my order be canceled and I be refunded a month ago and have YET to receive a REFUND! I also have friends who I recommended to shop with this company who have yet to receive their orders as well! I will NEVER shop, support, or recommend this company to anyone ever again! FRAUDULENT THIEVES!!!

It was my wife's idea to support a Black-owned business, and buy her something for Mother's day. She provided me this site, and the items she liked. OK, I placed an order on May 4th. What a mistake that was! I still have no confirmation that the item was shipped. Now, your website is down? This is not how you keep customers. I wont even bother requesting a refund from whoever you are, and Route.com is absolutely useless too. This is straight up sloppy business!

I placed an order in March 20, 2022 knowing that it would take about 15 business days to process (I read the info on shipping beforehand). Since I wasn’t in a huge rush to receive my items (leggings with matching sports bra) and I was supporting a Black owned business, I sat back and waited…and waited…and waited some more. On April 25th, I email them asking about an update and I received a response stating that they were having shipping delays. They said it would be an *additional* 4-6 weeks. Considering that it had been a full month by this point I knew that I wouldn’t see my items until god knows when, so I chose the option to cancel and get a refund. I received a very nice response on April 26th talking about how they “know that money is hard to come by”, and they “understand”, so they would process my return in 2-3 business days. It’s now May 16, 2022 and I have yet to receive my refund. It feels like this company is operating a Ponzi scheme: I paid for something, didn’t receive any goods, and now I don’t have my money back. This is fraudulent. The biggest thing is I’m incredibly disappointed that this is a Black owned company acting like this. I do my best to buy Black when I can and try hard to support my community. I spent so much time online looking up Black owned athletic brands so I didn’t spend my hard earned money on companies like Lululemon. I regret finding this company and spending my money on them. I will never, EVER, purchase from them again. Buyer beware.

I have been waiting for my orders Since March of 2022.I have not received a tracking number. I have been emailing this company all get is Automated recording thru a email and that’s it. This company should be ashamed of themselves for taking people hard earned money. I asked for a refund and still have not received anything.I’m going to report you to The BBB if you don’t refund my money ASAP…God don’t like thieves God see all things, I just wish I new this was a SCAMMED…

I have been waiting a month for my shoes to even be processed. This is ridiculous!!!! If you knew your processing time was long why tell me it will be processed in 10-15 business days?

I purchased a couple of products on April 6, 2022 and I have not received anything. I sent an email to try and cancel due to the delay and have not received a response.

I placed an order on March 6, 2022. I’m still waiting for it to arrive. There’s no update. Jessica is great with replying to emails and even offered a discount. However, I’m ready to dispute the order and shop elsewhere.

Jessica was great when it came to answering questions or even just responding on social media. The outfits are gorgeous! The colors are so striking! Thanks just hate I ordered them in a large while I’m still losing weight!!! I’ll need a medium very soon! I will be buying more pieces!