Silverstreetlondon Reviews 170

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, often highlighting the excellent craftsmanship and materials. Many people appreciate the competitive pricing, finding great value for money, and the delivery service is frequently praised for its speed and efficiency, with items often arriving ahead of schedule. However, some customers were dissatisfied with specific product issues, such as inaccurate sizing, discrepancies between product descriptions and the actual item, or receiving products with manufacturing flaws like dirty marks, fraying, or poor stitching. A few other people also felt that the quality did not justify the price, and there were occasional reports of incorrect items being delivered or issues with order fulfillment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Users describe positive interactions with quality. Many customers praise the amazing quality, especially for... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Price

People report positive experiences with price. Many customers praise the reasonable and good prices, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great leather toilet case, arrived on time. Very impressed with the quality of leather and finish of the case. Slightly disappointed at the extreme darkness of the contrasting band - not qui... See more

Rated 4 out of 5 stars

All good with delivery and items themselves but huge issue with organising returns. The website advises the purchaser to contact Silverstreet by email before returning. I have done so 3 times now o... See more

Rated 4 out of 5 stars

Shoes arrived ahead of time and fitted well. However, I had to clean a dirty mark off the suede. Hence 4 stars.

Rated 5 out of 5 stars

Lovely boots. I ordered a size up as some of the reviews said they were too small, but that wasn’t true for me so I’ve returned them for the right size. The only negative is that you have to pay the p... See more


Company details

  1. Shoe Store

Written by the company

A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.


Contact info

4.1

Great

TrustScore 4 out of 5

170 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good experience with Silver Street

This company was easy to order from, the item arrived within 2 days and was in excellent condition. Yes, I would recommend shopping with Silver Street.

17 May 2026
Silverstreetlondon logo

Reply from Silverstreetlondon

Thank you for your lovely feedback!
We're so pleased to hear you had a great experience with us and that your order arrived quickly and in perfect condition.
We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Amazing quality and price

Great shoes, second pair from Silver Street. Quality is amazing, especially for the price! Fast delivery. They will be my go to now for any kind of dressed up shoes.

12 May 2026
Silverstreetlondon logo

Reply from Silverstreetlondon

Thank you so much for your kind words!
We're delighted to hear you're loving your second pair from Silver Street. Really appreciate your support, and we look forward to being your go-to for smart shoes in the future!

Rated 1 out of 5 stars

The product was very poorly made

The product was very poorly made and did not reflect the price it was advertised at. On top of that, the trainers looked like they had already been worn. The shoelaces were dirty, and there were visible creases at the toe section.

Unfortunately, it wasn’t just this particular item. I also ordered another pair from elsewhere and found a similar issue, so I am now returning both.

The trainers clearly appear to be made from very cheap materials, with a strong plastic-like smell. The workmanship is also extremely poor, particularly where the suede is fraying.

Overall, considering the very high price, these items are of low quality, poorly made, and not fit for purpose. On top of all this, I have to pay for the tracked postage back to them. I certainly will not be ordering from this company again.

16 April 2026
Rated 5 out of 5 stars

Very nice shoes indeed

Very nice shoes indeed; they look well made and stylish too. Surprisingly comfortable straight away which I don't always expect from new shoes. Will buy again from Silver Street.

6 April 2026
Rated 1 out of 5 stars

Order never turned up

Order never turned up
You then said it was lost in transit
I was then told you had no stock even though your website said you did
And now still awaiting refund
First time buying direct from you
And probably the lady

31 December 2025
Rated 5 out of 5 stars

Very good value

I am really delighted with these leather Chukka boots. I had been looking for leather lined boots but they were all 3 times the price And not quite the right shape. For the price, I decided to give these a go. These are wide fitting and comfortable and although they are not fully lined they definitely keep my feet warm in winter and look right! Thank you.

22 December 2025
Rated 4 out of 5 stars

Delivery good…Returns process slow

All good with delivery and items themselves but huge issue with organising returns.
The website advises the purchaser to contact Silverstreet by email before returning. I have done so 3 times now over the last week requesting confirmation of how to return and have heard nothing.
Updated as just had communication from Silverstreet with detail’s requested. Busy Christmas period I guess

19 December 2025

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