SilverSingles Reviews 790

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, finding it difficult to navigate, with confusing icons and issues accessing certain features. Customers also reported problems with the user experience, noting that the new system was restrictive and made it impossible to like photos or keep favorite profiles. The subscription model was a major point of contention, with users feeling misled by advertisements and experiencing unexpected auto-renewals without notice. Reviewers frequently encountered non-existent or unhelpful customer service, with long response times and difficulty reaching support. Some people also felt that the site's functionality was poor, with limited search options and inappropriate matches. Conversely, a small portion of people found the customer service to be fast and complete, and a few others enjoyed being on the site and found it easy to use.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers found the site to be a total scam, with... See more

User experience

Clients share negative opinions on user experience, consistently reporting that the platform is not as easy... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers express frustration with unauthorized... See more

Response time

People report negative experiences with response times. Many customers express frustration over not receiving... See more

Customer service

Reviewers mention negative feedback about customer service, describing it as unhelpful and frustrating. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Since the change of format I’ve noticed that there appears to be a lot more members. Great I thought, however, despite “liking” multiple profiles I’ve had zero responses, which is making me wonder if... See more

Rated 2 out of 5 stars

Site is tedious to get around, and to edit my profile. Most times when returning into site after one day, I’m asked to reset cookie preferences. Site doesn’t show if someone already liked me when g... See more

Rated 2 out of 5 stars

So many profiles are bogus. Targeting my specific emotional weaknesses. U don’t seem interested in solving problem because every time I go to report a suspicious profile the app won’t send my report.... See more

Rated 2 out of 5 stars

Silver Singles isn't worth it. The biggest problem is that they ignore the distance preference. I delete scores of profiles from intolerable distances. Complaining does nothing. They never answered,... See more


Company details

  1. Dating Service

Written by the company

Rediscover the romance you deserve on SilverSingles – the secure dating site for 50+ singles who know what they want. Set your preferences to find more meaningful connections today.


Contact info

1.8

Poor

TrustScore 2 out of 5

790 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Interesting adventure

I liked that potential people of the opposite sex were shown to me each day. I do think that there is way too many scammers on the site which makes it difficult to find a real person. I also think that you should be able to search by city or closer mileage area.

5 June 2024
Unprompted review
Rated 3 out of 5 stars

Beware.

After I took myself off the dating website , Thinking I had met the woman of my dreams. I found out all she want was for me to give her money. This is a scam. While you, yourself did not do it to me, as a result I am still looking for my true love. I guess Im just an old fool.

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Bid waste of money

First of all, I opted for 6 months, and they signed me up for a year at about double the money. Plus, always sending me matches and views, until I pay, then nothing.

3 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear this! If you received a notification about an interaction that you couldn't find, it might be because the user deactivated their profile or our team removed it due to suspicious activity. For any subscription related issues, please reach out to our customer care team and they will be happy to assist you. Thank you!

Rated 1 out of 5 stars

SAVE YOUR MONEY!!!

I signed up for Silver Singles in early November and it truly is the worst dating site. And so expensive. Especially when they charge in US dollars.
There are very few matches and the majority are from Montreal area. Or Toronto. I live in Ottawa!! Today there was one from BC. They suggest I be less stringent in my preferences to get more matches. But that’s why they’re called preferences. I have no wish to date someone far older than me. Or someone who lives two or more hours away. Or someone shorter than me! Even FB dating is better than this site. And it’s free. Save your money. If I could cancel and get my money back would. I will never ever sign up to this dating site again. Just garbage!!

9 November 2024
Unprompted review
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Reply from SilverSingles

We're sorry to hear about your experience with our app. Your feedback is important to us, and we'd love to learn more to improve our features and user experience. We appreciate your support and look forward to making things better for you. Please reach out to our customer care team so we can address your concerns. Thank you!

Rated 2 out of 5 stars

Can only do 50 mile radius searches or…

Can only do 50 mile radius searches or greater. Possible matches are doled out daily. I want to see everyone at once and be able to look at profiles much closer to home. I think 50 mile is chosen as unless you live in a metropolitan area there aren't many people to choose from. Better luck at the grocery store. I am a very active and fit 70 year old and I knew in the first day this wasn't for me.

24 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear about your experience with us. To find more singles in your area, please review and adjust your search criteria if needed. For further assistance, feel free to contact our customer care team. Thank you!

Rated 3 out of 5 stars

Big 5 personality test

I think the Big 5 personality test based on a dozen questions risks being inaccurate. I am concerned that they are putting too much emphasis on it in finding matches.

22 November 2024
Unprompted review
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Reply from SilverSingles

Thank you for your feedback! We're constantly striving to enhance our customer experience, and your input is invaluable. If you have any other concerns, please reach out to our customer care team.

Rated 1 out of 5 stars

Wouldn't recommend

In 2 weeks I've had 3 good chats, 1 from Galway and 2 from Cork. All 3 were actually in America 2 asked me for money it's not a good start, wouldn't recommend at the minute

8 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We’re sorry to hear about your experience. Our team is committed to removing fake profiles and ensuring user safety. If you encounter any fake accounts, please report them to us immediately. Thank you for your feedback!

Rated 5 out of 5 stars

I am no longer alone

I am no longer alone, and the relationship I found on your website seems almost to good to be true. She is a fantastic and beautiful lady. Right now it’s a texting relationship. We talk several times a day and have plans to meet, but both of us feel like teenagers doing this for the first time.

4 November 2024
Unprompted review
Rated 2 out of 5 stars

2 scammers and 2 blocked me acting like petulant children instead of adults

2 women who interacted with me I was told were scammers. I’ve been on 1 date which I believed went quite well, at the time, but she has, obviously, deleted me from her matches as I can no longer see her profile. She gave me her phone number (her suggestion) and has ignored my 2 messages since the date. Why couldn’t she just have been honest with me and say something like “she was looking for a different type of person to me’. This behaviour is just immature and rude. I was messaging with another member a few days ago and then, all of a sudden, the messages had stopped and I could no longer see her profile. Obviously, she had deleted me from her matches too which acts like blocking someone. Women say that they want honesty but when you’re honest with them they react by being immature and rude and block you. I’ve interacted with maybe 3 or 4 other members which probably won’t go anywhere or they’ll decide to delete me from their matches to effectively block me too when I honestly answer a question about my life that they don’t like. I’ve asked their customer care for a refund for the remainder of the time left which I’ve paid for. Hence, 2 scammers, 2 rude people who just effectively blocked me and a few other people who I’ve interacted with that I expect will be just as rude to me at some point. Just want to end membership now but with a refund for the remaining time left as members do not act like I was expecting like normal honest adults but just like petulant children instead.

1 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We’re very sorry to hear about your experience with our app. Making connections can take time and effort, so please don’t get discouraged. If you suspect any profile is fake, please report it immediately through our app so we can look into it and take appropriate action. Feel free to contact our customer care team, and we’ll do our best to improve your experience. Thank you!

Rated 1 out of 5 stars

A complete con

A complete con! I left Elite Singles because it was so dreadful. Dead accounts that never respond, matches hundreds of miles away ... so, I thought I'd try another site. Silver Singles is exactly the same and in my initial sign up they were sending me all the same crap matches. I literally recognised the same people from before ... what a sham. AND NOW THEY WANT ME TO DO THEIR JOB FOR THEM BY TELLING THEM AGAIN HOW BAD THEY ARE.

5 November 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We’re sorry to hear you’re not satisfied with our app, but we truly appreciate your feedback. Your insights are essential as we continuously strive to enhance our features. Please contact our customer care team to share more details. Thank you!

Rated 2 out of 5 stars

False Advertising

I signed up through an ad that said get up to 50% off the 3 month plan. Once I filled out all the profile, they refused to give me the discount. I wrote to support and sent a picture of the ad and they still refused to honor the ad. They are unethical.

20 October 2024
Unprompted review
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Reply from SilverSingles

We’re sorry to hear this, Diane. Our goal is to provide clarity and fairness with our promotions, so we apologize if there was any confusion or if the ad did not meet your expectations. Please reach out to us once more, and we’ll do our best to make this right. Thank you!

Rated 1 out of 5 stars

Do Not Use This Dating Site

This is a bad dating site. There are a lot of fake profiles and scammers on this site. Some scammers were pointed out by the security team and others got through and asked for money. Some fake profiles changed pictures/different person once you got off the site and started using emails and other forms of communicating.

23 October 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We apologize for any inconvenience this may have caused. Our team is committed to eliminating fake profiles and ensuring the safety of our users. If you encounter any suspicious accounts or messages, please report them to us immediately so we can address the issue promptly. Thank you!

Rated 1 out of 5 stars

Cancelled two months ago and still…

Cancelled two months ago and still taking money from bank card.ive deleted profile and when I tried to cancel subscription again it advised cancellation in progress from 2 month’s ago,smacks of a scam ☹️

7 October 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We sincerely apologize for the inconvenience, Alastair. Please contact our customer care team with your account details, and we will prioritize resolving this issue for you. Thank you for your understanding!

Rated 1 out of 5 stars

Terrible company

Terrible company! Before renewal date of paid subscription, I canceled my paid subscription online, but they renewed my paid subscription for some reasons and now try to charge me for that subscription!!! I contacted customer service, but they are useless. Give me back my money! Do not use this company!!!

7 October 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We're sorry to hear that the renewal of your subscription came as a surprise. Our subscriptions automatically renew unless canceled, which can be done through the app or website, depending on how the purchase was made. If you need assistance, please don’t hesitate to contact our team again, and we’ll be happy to help. Thank you!

Rated 1 out of 5 stars

Not a good site to actually meet anyone.

I have been on the site for two weeks. Not to toot my own horn, but I am an attractive woman who has taken extraordinary care of myself and I have not had even one man email me! Can not recommend this site, if you would like to actually meet anyone in the Denver area.

30 September 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We’re sorry to hear about your experience. We’d love to help you enhance your visibility and improve your chances of meeting someone in your area. Feel free to reach out to our team for assistance. Thank you!

Rated 2 out of 5 stars

Terrible Company! Save Your Money

Terrible company! Do not use. Terrible customer service. In the one month or month and a half. I’ve been with them. I’ve had seven scammers get through. Six they notified me of and one I had to notify them. That says a lot to me about this company and that they’re not taking precautions with the folks who sign up Plus customer service is pretty much useless in terms of answering questions. They are instructions for matches make no sense. How can you have 117 as a match. I am so sorry I wasted my money on this company a friend of mine was successful, but she may be the exception rather than the rule , I will not be renewing my membership

1 October 2024
Unprompted review
SilverSingles logo

Reply from SilverSingles

We sincerely apologize for the experience you've had, Mary. Your concerns about scammers are very important to us, and we assure you that we are continuously working to improve our security measures. We would greatly appreciate the opportunity to assist you in resolving these issues. Please reach out to our Customer Care team for further assistance. Thank you for your feedback!

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