Silver Cloud Technologies Reviews 25

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Silvercloud App not Silvercloud Technologies: This is a waste of time, and makes me feel worse. The 'supporter' missed the last session, no explanation or apology. The app requires the user to have t... See more

Company replied

Rated 5 out of 5 stars

Silver Cloud provided Baby Hamper Gift with new devices, from procurement to configuring, to day-to-day support. They took away all the stress and concern of installing new devices and ensured the pro... See more

Rated 5 out of 5 stars

Silver Cloud provide an excellent service. They always respond very promptly to requests for tech support and never make me feel stupid! Their charges are reasonable and the staff are friendly. They g... See more

Rated 5 out of 5 stars

IT Support for SME: We've worked with Adrian and his team from the initial stages of setting up our business and have always been delighted with the support. Any issues dealt with quickly, great ad... See more

Company details

  1. Computer Repair Service

Information provided by various external sources

IT Support based in London, serving all of the UK and overseas. Looking to enhance your IT experience? Contact us!👉🏻 info@silvercloud-tech.com / 020 3597 6100


Contact info

1.7

Bad

TrustScore 1.5 out of 5

25 reviews

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Rated 1 out of 5 stars

This is a waste of time

Silvercloud App not Silvercloud Technologies: This is a waste of time, and makes me feel worse. The 'supporter' missed the last session, no explanation or apology. The app requires the user to have the time and inclination to analyse themselves, and I think I need a human to help me do that, as I'm dealing with a lot of stuff at the moment. It's NHS on the cheap, a tickbox exercise.

11 November 2024
Unprompted review
Silver Cloud Technologies logo

Reply from Silver Cloud Technologies

Thanks - I suspect you have the wrong Silver Cloud. We are an IT firm based in London on Tottenham Court Road.

This has been updated to mention an app. This is not affiliated with our firm and our rating should not be brought down due to a 3rd party service not related to us.

Rated 5 out of 5 stars

Silver Cloud provided Baby Hamper Gift…

Silver Cloud provided Baby Hamper Gift with new devices, from procurement to configuring, to day-to-day support. They took away all the stress and concern of installing new devices and ensured the process was seamless. They also helped us with our security strategy, knowing our devices are secured. We would highly recommend Silver Cloud to all that are considering their services. For a non tech-savvy team, knowing we have their support for all our queries, is of great relief and allows us to focus on growing our business.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic 5 start service every year!!

We have been using Silver Cloud Technologies to set up our office abroad more than once and continue since years to use their service for all IT related tasks/support/purchases/security. Adrian and his team are quick, reliable and always available to help. We are based outside of the UK but could not find a reliable local IT specialist to support our needs.
With Silver Cloud we never loose valuable time sorting out IT issues.

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Silver Cloud - an excellent service

Silver Cloud provide an excellent service. They always respond very promptly to requests for tech support and never make me feel stupid! Their charges are reasonable and the staff are friendly. They give advice about upgrading equipment but never make one feel obliged to buy.

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Silver Cloud were recommended to us by another small charity as we were looking to move our IT support to a more suitable contract and migrate to the Cloud. Adrian was very responsive and patient throughout the process and has been a great help in improving and updating our systems. When we have a support request, they are also very quick to respond.

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant tech support

Brilliant tech support, efficient,knowledgeable and highly professional for companies and individuals. Highly recommend.

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended for personal service…

Highly recommended for personal service and professional support. The team are responsive and understand the complexities of running a team and the demands of business.

I have since introduced Silver Cloud Technologies to a number of friends and clients and they are delighted with the referral.

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Great service and knowledge combined with excellent value!

Adrian and the Silver Cloud Technologies team have always provided an excellent service. Their knowledge of all matters IT seems to know no bounds and they deliver on all fronts at all times cost-effectively which has been key as I look to drive Clayton-Welch Associates forward as a company and brand. I highly recommend Silver Cloud Technologies.

24 July 2019
Unprompted review
Rated 5 out of 5 stars

IT Support for SME:

IT Support for SME:

We've worked with Adrian and his team from the initial stages of setting up our business and have always been delighted with the support. Any issues dealt with quickly, great advice on new equipment and set-ups and on-going support. As an SME it's critical to have a partner that you can rely on and that will keep you online and operational at all times.

23 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Adrian is very friendly and provides an excellent service. He is knowledgeable and quick to respond to our queries and requests. Thank you Silver Cloud!

18 July 2019
Unprompted review

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