While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cancelled order, purchased before no issue. Would not accept debit card asked for bank wire when I contacted customer service could not provide any information will purchase elsewhere

Rated 5 out of 5 stars

Have placed 2 substantial silver orders with silver.com. They were great to communicate with me by email on receiving my order, when it shipped & when it should arrive. I also paid by bank wire to avo... See more

Rated 1 out of 5 stars

I never received the product and then they used their disclaimer saying I missed the time to report not receiving it even though they have the tracking info too. I missed it by two days as it was the... See more

Rated 1 out of 5 stars

Bought a light from this comapany and it's dreadful quality. Won't even stay on overnight despite a full days charge. Contacted them to request a return as per their 30 day return policy (w... See more

2.4

Poor

TrustScore 2.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible!

Horrible!! I ordered some coins from them back on 3/28. The shipped them out but apparently the address was wrong and got shipped back to them, took them about a week to resend my order, but once again the address was messed up and it was sent back. I had talked to two different people who said I would get my refund back and here I am still waiting on the refund. There are waaaay better places to order from! Never again would I ever consider this place, it's absolutely ridiculous.

29 April 2019
Unprompted review
Rated 4 out of 5 stars

User friendly website

Bought 3 10oz. silver bars over the years from them and was pretty satisfied with the time of delivery, condition of the product and the ease of doing business. To be honest, I haven’t look deeply at their prices compared to other sites. Just surprised at their bad ratings here, so I’m putting in my 2 cents.

28 March 2019
Unprompted review
Rated 1 out of 5 stars

avoid

Silver.com, you have got to be kidding. And all those other associated odd ball companies located in Dallas Texas.
Had an order strung along for THREE DAYS, no action at all. Really poor service, in fact none at all.
I certainly will not do business here.

2 December 2016
Unprompted review
Show reviews in all languages. (25 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look