Sillysentiments Reviews 

519
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic products, noting that items feature brilliant designs and maintain wonderful quality across every purchase. People also mention that the staff is exceptionally friendly and helpful, making interactions pleasant while ensuring packages are carefully prepared. Some reviewers were not happy with customer service, pointing out unhelpful email replies, long delays, and a lack of support when issues arose. Others also mentioned delivery delays and receiving products that did not match the advertised images or expectations. A few consumers felt ignored when trying to resolve these problems or asking for order updates.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the amazing quality, hilarious designs,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as while many consumers praise the team for... See more

Staff

Customers consistently note positive experiences with staff, frequently describing the team as extremely... See more

Order

Customers had ambiguous experiences with order, as many reviewers regularly purchase items and report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve never had a problem with any of my purchase from this company, I love how you get care instructions when u order a tumbler or mugs! I’ve ordered so much from here & I will 100% recommended to fri... See more

Rated 5 out of 5 stars

I have been buying from this company for about 9 months now. I can not rate them enough, their products are amazing and are wonderfully funny, rude, below the belt type of humour that my world needs!... See more

Rated 5 out of 5 stars

I have been purchasing items from this company for quite a while and always received AMAZING items. Recently found them on Whatnot, obviously had had to purchase more and received my first package (of... See more

Rated 5 out of 5 stars

Items are always good quality and some amazing designs! The staff are a whiz at picking and packing the items, items always arrive quickly! Vicki and her lives on TikTok and whatnot never fail to put... See more



Contact info

3.9

Great

TrustScore 4 out of 5

519 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.9

All reviews

(519)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm building quite the collection!

I'm building quite the collection of filthy sentiments mugs and I LOVE IT. They always gauge a review, usually a good one but I'm happy to laugh even if someone doesn't enjoy my humour. I've never had a bad experience with this company, I've had many orders now and I intend to place many more.

I'd definitely recommend the mystery boxes and the mystery box swap game they play live.

16 July 2022
Rated 5 out of 5 stars

I placed an order and paid for it in…

Thank you for the quick response with my query. I now feel reassured that I will receive the items ordered when the pre- order is in stock all on one delivery.

22 June 2022
Sillysentiments logo

Reply from Sillysentiments

Hi Mel
The reason you've not received your order is because you ordered a pre order advent calendars, which isn't due to be shipped until they are in stock. This is explained on our website. As stated on our website, if you order a Christmas advent calendar, it should be ordered separately from other items as we will only ship the whole order once the calendars are in stock. Would you like us to cancel and refund your order? Kind regards

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