Silly George Reviews 795

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the lashes, highlighting their natural appearance, comfort, and ease of application. Many people appreciate how long the lashes last, often exceeding several days, even through various activities. Consumers also find the user experience to be positive, with many noting the convenience and effectiveness of the products. However, some customers were not happy with their orders, mentioning issues with dispatch and delivery, or receiving incomplete shipments. A few other people also felt that the product, specifically the pre-glued pop-on lashes, did not live up to expectations regarding longevity and ease of application, with some experiencing them detaching quickly. There were also concerns about the effectiveness of the lash serum after formula changes and the perceived value for its price.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the lashes, highlighting their... See more

Quality

Users describe positive interactions with quality. Many customers praise the superb quality of the lashes,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction with... See more

User experience

Clients share positive opinions on user experience, particularly regarding the ease of application and... See more

Price

People report ambiguous experiences with price. Some customers found the products to be a great price and... See more

Based on these reviews

Rated 4 out of 5 stars

I absolutely love S!lly George’s lash clusters! I always struggled with full strip lashes, but these individual clusters are a game-changer. They’re super easy to apply, look amazing, and last for day... See more

Rated 5 out of 5 stars

Honestly it took me a little time to get the hang of putting on the lashes, but after a few tries these became my favorite way to be put together with ye makeup. The are all-day comfortable and look v... See more

Rated 5 out of 5 stars

Lashes are natural looking comfortable and stay looking fresh for at least 5 days. I have recommended them to people who get their lashes done, they look better and are way less expensive.

Rated 5 out of 5 stars

I have tried numerous “under the lash line” systems and this one is top notch! I WAS skeptical because my experience buying thru this platform has been negative but these lashes are the real deal!! Th... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

We.Do.Lashes. NEW LinerBond adhesive eyeliner now launched! 🚀 Get ready to up your lash game.


Contact info

3.9

Great

TrustScore 4 out of 5

795 reviews

5-star
4-star
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2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Lashes that are EASY!

Finally! DIY lashes that are quick, easy and only take minutes! No mess or fuss, and they get heads turning.. I've just placed my second order 🫰🏼👀💗

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Love these lashes!

I got my Rosy pop on lashes a few days ago. I tried regular false lashes a few times years ago & could never make them work. I am not a very proficient make up girlie. But these pop on lashes are so easy, look so great, & LAST I wore them all day in the sun & 30 degree celsius heat & they stayed put all day & still looked great after sleeping in them. I don't have an eye mask for sleeping either! I also have pretty sensitive eyes & these are so comfortable. They have a great How To video online which was so helpful. If you've got short, inconsistent natural lashes like me, these are such a great option.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

I am one picky bio -tch and these pop on lashes past my test everytime

I am absolutely one of the most pickiest person you will ever meet on earth when it comes to things on my lashes. Let me tell you when I say I’ve tried it all I mean it!!
Well ladies time has come , this little lady has found the best lashes I’ve ever tried in my entire grown up life , you basically receive 5 sets of lashes that fit amazing and that last 19 days a set. So that’s over a month of perfect lashes with no fuss or mess. I am in LOVE WITH THESE LASHES !!! Walk don’t run people !!!!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

First experience with DIY lashes

First experience with DIY lashes - and so pleased!! The pop-on lashes are super easy, even for an absolute clumsy amateur like me! And they lasted for 5+ days. I like the Rosy ones best, as they’re the most natural for everyday. Very impressed!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

I am actually obsessed with these…

I am actually obsessed with these lashes. I am truly a lazy girl at heart and my eyelashes are chronically, thin and sparse. These lashes took no time at all to get the hang of anos importantly, when you want to remove them, they don’t remove any of your natural lashes! These go on in a few minutes tops and can last for days at a time. i’ve tried a ton of home lash extensions, and these are truly the best, easiest and least harmful! Silly George is the best!!!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Incredible customer service and product

I had the issue with packaging I’ve seen others mention here. Accidentally pulled the tab on the bottom and ruined most of the lashes 🤦‍♀️

Tbh I blamed myself, but thought I would email Silly George to let them know about my experience. They were incredibly accommodating and offered to replace. Unfortunately I was about to leave the US and head back to Australia, so told them not to worry. But they came back and said they had a warehouse in Aus and can send them to my place there. So impressed at them going above and beyond!!

Regarding the product:
As a person who has almost never tried fake lashes, I found the pop-on ones pretty easy to put on. I’m currently on day 3 and they’re still holding strong.

So so amazed at the excellent customer service. I’m not even bothered by the confusing packaging experience because they absolutely made up for it.

Thank you for your stellar customer service!!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

About to go overseas - lash problem solved

I wanted to stop getting lash extensions because they are expensive and time consuming, but was locked in because my own lashes have been so damaged that I couldn’t stop! I have never been able to master applying full lash strips. With an overseas trip coming up I was worried about finding a lash technician while travelling too!

No problem now. These are so easy to use. I can apply in under 5 minutes and don’t feel them at all. I don’t wear a lot of eye makeup and the lashes are lasting more than 10 days. Another bonus is no more tangled or hanging lashes.
Love love love them!!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Horrible packaging! Won’t buy again

I just got the pop on lashes and it’s the worst packaging. There isn’t any note to say the package opens on the side rather there is a tag at the bottom of the box which led me to believe you pull the tag to open the box. Well that was wrong cause all the lashes flipped to the opposite side of the packaging from my pulling on the tag. So the lashes are stuck together on the opposite side of the box. Needless to say the lashes won’t stick cause of the horrible packaging. If the box opens on the side then say “open here” on the side instead of leaving a tag hanging on the bottom alluding to pull to open. These aren’t cheap for a set to try. I was hopeful for these lashes but after this fiasco I won’t try it again. Waste of money!

8 July 2024
Silly George logo

Reply from Silly George

Hi Sharon,

Oh no! We're so sorry to hear about the packaging mishap with your lashes. We can only imagine how disappointing that must have been when you were all set to try them out.

We've discovered that some of our boxes ended up with ribbons that were a bit too long for their own good. This caused the packaging to look more like a drawer than the sleek, closed box it's meant to be.

We'd love to make this right for you. Could you please send an email to contact@sillygeorge.com with your order number? We'll get a replacement box out to you as soon as possible. And - if you end up loving the lashes, we'll offer you a 15% discount on your next box. It's our way of saying thanks for your patience and understanding.

We want you to know that we've already taken steps with our manufacturers to ensure this doesn't happen again in the future. Your experience matters to us, and we're committed to delivering the quality you deserve.

Thank you again for letting us know about this issue. We truly appreciate customers like you who help us improve. We hope you'll give our lashes another chance to wow you!

Looking forward to hearing from you soon.
Best wishes,
Kaylie
Customer Care Team

Rated 5 out of 5 stars

No more Salon Extensions for me!

I have been having salon extensions for a while now then saw these and thought I'd try them. My salon extensions cost me a fortune and are not that comfy.
Silly George POP ONS are UTTER GAME CHANGES!!!!!
Never had more comfy lashes. They are the easiest to apply and do last 5+ days. They are easy to remove and have not damaged my own eyelashes at all! The best is when hay fever is bad, pop em off and pop a new ones on when it's best. LOVE them and will never be without them now.

3 July 2024
Unprompted review
Rated 4 out of 5 stars

best customer service I’ve experienced…

best customer service I’ve experienced probably ever with an online store/purchase. Actually was communicating with a real human.
Lashes are my favorite, super easy to put on and stay on for 7-10 days if not longer

27 June 2024
Unprompted review
Rated 5 out of 5 stars

If I can do it you can do it!

I'm 55 and i haven't wore eyeliner or mascara most of my life. I started trying a few over lash but nothing made me able to use.

Wow!!! These went on the very first time in 20 min and I've washed them and used them again.

I'm in love and will hopefully use them the rest of my life 😁

15 June 2024
Unprompted review
Rated 5 out of 5 stars

The Pop-On Lashes are amazing

The Pop-On Lashes are amazing! I have tried so many types of lashes and spent more money than I'd care to admit, so I'm so glad I've finally found these. I wear glasses but still find these easy enough to apply. I have been able to get 7- 10 days out of each application and with a little brush with a spoolie each morning they still look great. Quick to apply and don't feel heavy or scratchy. I found them easy to remove and no damage to my natural lashes. Very happy.

17 June 2024
Unprompted review
Rated 4 out of 5 stars

So Easy and Light Weight

Loving how easy these lashes are to put on! I have tried others and these are so easy and light weight!

They look very natural! I'm going to try one of the more dramatic looks next! They are a little sticky if you double them as I did in a couple of places, but other than that I'm very impressed!

29 June 2024
Unprompted review
Rated 5 out of 5 stars

So nice

I cannot say enough about these pre glued lashes! They are comfortable and go on in 5 minutes, I wear Flaunt and get so many compliments! I highly recommend these lashes

22 June 2024
Unprompted review
Rated 2 out of 5 stars

They don’t stay put!

These lashes seemed like such a great idea. I have used the glue-on clusters in the past and thought what a good idea to do pre-glued lashes and save a step. These lashes are awful. The don’t stay put, they remain tacky and sticky. I woke up with my bottom lashes stuck to the glue. They move all over because the glue never dries. It reminds me of the sticky glue on the back of a credit card you receive in the mail. After trying for a couple days, my eyes became very red and now I have corneal scratches because they drooped and moved. Would not recommend to anyone who wants to wear them longer than an hour for a photo shoot, meeting or something that only lasts an hour.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Best stick on lashes ever

I’m shocked at some of these reviews to be honest. I’ve been using Silly George’s liner bond lash system for like 3 years now. I have Trichotillomani, a compulsive hair pulling disorder, and these have quite literally saved my life. Unfortunately I haven’t had my own eye lashes in several years now, as years of pulling has made them stunted. My favorite and only lashes I use are the Aurora. I love the black liner and the lashes are so easy to stick to it. They last me the entire day without coming off at all. I’ve noticed over the years that using the cleaning solution and brush after each wear helps make each pair of lashes last longer. I’m so grateful for this company for providing me an easy solution to looking and feeling my best!!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

I love these pop on lashes

I love these pop on lashes! I’ve used under lashes with glue before from Lilac and they work well but the Silly George pop lashes are IT. I just got back from Sedona and they survived hiking/ rock climbing, sweating, swimming. I’m on day 6 and they’re still going strong.
I am wearing the blush and I also bought a heavier kind to wear to Vegas.

19 June 2024
Unprompted review
Rated 4 out of 5 stars

No room for error so a lot of wasted lashes

2nd edit - tried again!!! Was a lot more successful and I was pleased with the results. Just didn't like the way my lashes got gunged up over the next couple of days and if i tried to clean them they came off. Would use them For a special occaision or odd night out as super quick and cheaper and easier than getting extensions. . Edit - less than hour later - one eye is falling off. 😡😡I wanted to love these. I wear cluster lashes a lot so not a newbie. First go and it was going well until a bit of glue got on my tweezers without me realising meaning when I pulled away the tweezer the whole row of lashes Came off too. So a set wasted as cant reuse...I tried to stop it but all were stuck together and ruined and now a very sticky eye 🥺 Finally got full set on with only enough lashes left for 2 pairs....if they go on. 😳. You have to get them spot on first time as no room for adjusting them AT ALL. Sticky eyes even after using translucent powder as suggested. Costly trial as over £30. I'm so disappointed

2 June 2024
Unprompted review
Silly George logo

Reply from Silly George

Hi Kerry,

We're so sorry you had trouble putting on your lashes! It must have been frustrating to lose a set because of sticky tweezers. We understand how disappointing that can be.

Mastering new beauty techniques can take trial and error, so don’t be discouraged that your first time wasn’t as smooth sailing as expected.

Our instructional video emphasises the importance of carefully avoiding the glue pads to maintain their stickiness and avoid any mishaps with tweezers. We also mention that a bit of practice is needed, and it's normal to expect to lose a few clusters while practising applying your lashes for the first time.

To achieve the best results for longevity, we can't stress enough how crucial proper eye preparation is. This includes thoroughly cleaning above and below your lashes with an oil-free cleanser and applying your lashes before any other makeup. We also recommend customers use their fingers to set the glue pads once applied, as too much clamping with your tweezers can cause the glue pads to squish and spread out around the delicate lash fibres, which can leave that sticky feeling.

We are committed to making beauty routines both easy and enjoyable. We'd love to offer you a replacement box so you can give it another try. Please don't hesitate to reach out to our customer care team, and they'll be more than happy to arrange this for you.

We truly value your feedback and hope you'll give our lashes another chance. If you need any additional guidance or support, we're always here to help.

Kaylie

Rated 5 out of 5 stars

Pop-On Lashes!

I’ve tried many lash brands but still consider myself a newbie. Silly George’s new Pop-On Lashes are a game changer for me. Easy to pop-on, easy to wear and they last as advertised. Definitely will purchase again.

20 June 2024
Unprompted review
Rated 2 out of 5 stars

I really tried

I really tried, took my time, but these Silly George pop-on lashes did not stay on. I have lots of experience with gluing little clusters, but I could not get these to stick. I purchased the Bloom lashes and was hoping to wear for my wedding. Glad I found out now, but expensive for just a trial.

20 June 2024
Unprompted review
Silly George logo

Reply from Silly George

Hi Kristen,

Thank you so much for taking the time to share your experience with us. Your feedback is invaluable, and we're keen to learn more about your application process. This will not only help us assist you better but also improve the experience for all our customers.

We've noticed that sometimes, in an effort to secure the lashes firmly, customers may apply too much pressure 'clamping' with their tweezers during application. This can inadvertently cause the glue pads to compress around the delicate lash fibres, resulting in that sticky feeling you described and potentially leading to the shifting you experienced.

For best results, we recommend a gentle approach. A soft, even press on the glue pads against your lash line with your fingers is typically all that's needed to set the lashes securely. This method helps maintain the shape of the glue pads and prevents shifting, ensuring a more comfortable and long-lasting wear.

We want you to have the best possible experience with our product. If you haven't already, please don't hesitate to contact our customer service team. They'll be happy to arrange a replacement set if you'd like to try again, or process a refund under our 30-day money-back guarantee if you prefer.

Your satisfaction is our priority, and we're here to support you every step of the way!

Kaylie

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