Silkonme Reviews 

1,059
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently struggle with unexpected subscription terms, ongoing automated payments, and a strict mandatory six-month contract that feels very restrictive. Many people mention that customer support is completely unresponsive, making cancellation requests and securing financial refunds extremely difficult. Some reviewers were happy with the gorgeous design and surprisingly good quality of the jewelry pieces received. Individuals deeply appreciate receiving beautiful, handcrafted items that maintain their brilliant shine and stand out during daily wear. Customers also note that the shipments bring lovely treasures when packages successfully reach their final destinations on time.

What people talk about most

Subscription

Reviewers express strong dissatisfaction regarding the subscription, highlighting an unclear six-month... See more

Payment

Clients share negative opinions on payment, reporting widespread frustration over continuous monthly charges... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the handcrafted designs, shiny... See more

Cancellation

Customers consistently note negative experiences with cancellation, reporting that they are locked into... See more

Customer communications

Users describe negative interactions with customer communications, expressing widespread frustration over... See more

Reviews shaping this summary

Rated 2 out of 5 stars

No issue with the first 2 orders except the ramp up on shipping cost which I can tolerate. However, I was charged for the 3 month and the order was never dispatched/ never arrived. I contacted the cus... See more

Rated 2 out of 5 stars

I’ve had a mixed experience with Silk On Me. The brand itself is okay, and the jewellery quality is generally fine, but I’ve had several pieces tarnish or break over time. Another frustration is t... See more

Rated 5 out of 5 stars

I’m so excited to share my experience with this stunning jewelry! From the moment I unboxed it, I could immediately see and feel the quality. What I love most is how timeless the design is.... See more

Rated 5 out of 5 stars

Beautiful set! The necklace and bracelet look even better in person. Great quality, very comfortable to wear, and the shine lasts. Really happy with my purchase



Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(1,059)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Items came in a very secure package

Items came in a very secure package, with both the necklace and bracelet being in a leather pouch. The quality of the jewelry is phenomenal, both items were beautiful. Simple but elegant designed jewelry. Absolutely the best thing I’ve been part of.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful, Quality Jewelry

The items that I received from Silk on Me were absolutely gorgeous! The quality is amazing and I get so many compliments on them! The bracelet and necklace look just as beautiful after many days of wear as they did the day I received it!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

When I received my order it was my first order..

When I received my order it was packaged very nicely and cute. The necklace that I had gotten was perfect nothing to overwhelming where it draws a lot of attention. And for me that’s perfect. The service of them asking how my order was, was also something that made a huge difference because most places doesn’t do that. I would definitely share/buy more products from silk on me.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Love!

Quick shipping. The items were quality and super cute. I was very excited to show them off. Thank you.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I received 3 pieces

I received 3 pieces: a necklace, bracelet and ring. All three are beautiful and hold up well. As a hairstylist, I need jewelry that can hold up under sweat, the use of products, wearing gloves, heat, bright lights, etc. I haven’t worn the ring as much because it’s more chunky and I don’t work well with rings on. I was hoping to get earrings but I love all of the pieces I have received so far.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Love love love

The bracelet is a perfect fit for my small wrist & the necklace is beautiful I receive lots of complaints when I wear it. Thus was a great buy

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful art

Love the styles. The necklace is stunning and the bracelet looks so beautiful when I can wear it. Can't wait to get my next round.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Love it

They had sent very nice, fine jewelry in a beautiful reusable pouch. I'm absolutely loving everything they've sent so far, especially with the fact they're definitely not an alloy or any other metal then was stated. Otherwise I would have broken out in hives given I'm allergic to most all metals other than gold and surgical titanium. So finding this online retailer has been a pleasure to say the least. : )

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Silk On Me 10/10 💛

Silk On Me is such an amazing company; their jewelry is beautiful and they ship out fast! I always get awesome compliments with the pieces I have. I’ll always be a faithful Silk On Me customer!! 💛

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces!

Beautiful pieces! I received both a necklace and bracelet, and they're good quality! Definitely recommend!

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry. Bracelet and necklace hold the test of time, no turning green. Been wearing consistently for 23 days in water, overnights and at work.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, not to be trusted. I ordered two boxes through their influencer programme and received nothing. I was then charged two lots of £12.99 for further products...
After emailing, messaging and leaving comments on Instagram, I finally got a response.
Emma initially appeared to be polite and helpful but after a few emails it would seem that herself and the company were not interested in resolving my issue!
Have reported the additional charges as fraudulent through my bank as they were unwilling to refund these.

21 April 2025
Unprompted review

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