Put 3 Stars as only just started using it so cannot give a honest review but item looks good comes a red heart shape pouch let’s see if it works let you know in the next couple of months if there’s a... See more
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Review summary
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My experience with Silk’n has been outstanding. The website is clear and easy to navigate, making the ordering process smooth and hassle-free. My product arrived quickly and was packaged with grea... See more
Company replied
The first time I tried a Silk’n haircare product, I was instantly impressed with the results. My hair felt so soft and smooth that I started to really trust the brand! That’s what made me try their... See more
Company replied
I was very worried that my order would not arrive in time. After talking to one of the staff in customer services, he reassured me that the item should be with me before Christmas. It arrived today.... See more
Company details
Written by the company
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
Contact info
Galileistraat 17, 3029AL, Rotterdam, Netherlands
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
4.0
Great
249 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Silk'n
Dear Sandra,
Thank you for your 4 star review!
We are glad that you are satisfied with our product and please contact us if you need any advice on the correct use or maintenance of the device.
Best regards,
Silk'n Team
Best ever
Used an
Electric toothbrush for years now. But I must say this sikn is the best.
24 August 2022
Reply from Silk'n
Dear Edwin,
Thank you for your 5 star review!
We are very happy you are satisfied with our product.
Best regards,
Silk'n Team
Not arrived after nearly 2weeks!
Not arrived after nearly 2weeks!
After 1 week I chased to see where it had got to and was told it was on the way but it still has not arrived.
21 August 2022
Reply from Silk'n
Dear Angela,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Good Result
We ordered new Toothbrush Heads from ordering to receiving seemed to be a long time when I rang Customer Services they were very helpful and explained that they were despatched from Holland so the Delivery time was longer. Really pleased with the Service I received would certainly order from Silk ,N again
19 August 2022
Unprompted review
Reply from Silk'n
Dear Anthony,
Thank you for your 4 star review!
We are glad you are happy with our service.
If you have other questions in future, please do not hesitate to ask us again.
Best regards,
Silk'n Team
I have not received the item
16 August 2022
Reply from Silk'n
Dear Devi,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Speedy replacement order
My order didn’t arrive however as soon as I informed them I received a replacement within a few days. Good service
5 August 2022
Reply from Silk'n
Dear Donna,
Thank you for your 4 star review!
We are very delighted to hear you are happy with our service.
We wish you a nice day!
Best regards,
Silk'n Team
Best electric toothbrush I have used
This toothbrush is one of the best., however the replacement heads do not fit as good as the original ones.
5 August 2022
Reply from Silk'n
Dear Julie,
Thank you for your 4 star review!
We are very happy you are satisfied with our product.
The replacement should fit well on the device, please contact us by email if you are doubting the brushhead does not fit well.
Best regards,
Silk'n Team
It doesn't work very powerfully keeps…
It doesn't work very powerfully keeps turning on and off even when charged
20 July 2022
As expected
It took about a week for delivery but the brush heads were well packed and arrived safely. They were exactly what I was expecting and do the job well. I will order again when required.
14 July 2022
Excellent product
10 July 2022
Ineffective Product
This hyaluronic slider gel just didn’t work with my RF device. I will be retuning it. The delivery was fast, but no response as yet to my contact about returning the product but I am within 48 business hours so hope to hear soon.
18 June 2022
Good delivery except very expensive to…
Good delivery except very expensive to buy and expensive p&p
8 June 2022
Disappointing: items missing, no one reply my further request
I have purchased two adapter chargers from Silk'n website. But I only received one of them. I have asked silk'n to send another one to me. But it has been more than two weeks and I haven't heard any reply yet.
8 June 2022
Still waiting for order.
6 May 2022
the package did not reach me.
6 April 2022
Quality product
Easy to use website. Able to track the order. Good communication regarding the order. Good quality products.
5 April 2022
Great product and came quickly too
1 April 2022
It really does what it says
It really does what it says. Firms up skin smooths the tone and irons out wrinkles. I recently was asked had I lost weight which I hadn't off my body but had off my face. How good is that.
27 March 2022
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