Silencer Central Reviews 27,459

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the entire process smooth and efficient. The service is frequently highlighted as excellent, with many people appreciating how the company handles all the complexities, making the experience hassle-free. Consumers are particularly impressed with the quality of the products and the exceptional customer service, noting the ease of the user experience and the streamlined process. However, some customers also noted issues with communication and product quality, describing their experience as unprofessional. A few people were dissatisfied with the customer service, mentioning difficulties in getting clear information and feeling misled about process timelines.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and efficiency of the staff. Many... See more

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness, helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

the people at silencer central were very helpful they even called me to let me know i still needed one thing i forgot to do. advised the best way was a trust and it would be a couple of weeks longer.... See more

Company replied

Rated 5 out of 5 stars

This is my second suppressor with SC, the SC process has significantly improved in the last year. Order day was approx 30 minutes total, all forms etc filled out (made easier because everything was on... See more

Company replied

Rated 5 out of 5 stars

SC’s service is off the charts, especially when you think about how many places have ZERO customer service anymore. The process was easy, and it’s even more impressive when you start looking into doi... See more

Company replied

Rated 5 out of 5 stars

Overall experience was great, all the hassle aspects are handled by them. Professional and efficient. Obviously they know the whole process inside and out. Gets steps done very quickly. The Tax St... See more

Company replied


Company details

  1. Hunting Store

Written by the company

Since 2005, Silencer Central makes it simple to own a silencer. We do all the work for you. It really is as easy as 1-2-3! Select your silencer, we manage the paperwork, and ship directly to your front door once approved. Our experts will help find the right silencer for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Stay away, overpriced, slow and zero accountability.

I ordered through silencer central because I thought it would be painless and they offer a military discount. You can find considerably cheaper prices with no military discount. The process was far from painless and slow. All delays were do to silencer central. I completed all of my steps within hours of being able to do so and returning the finger print card within hours of receiving. When my silencer was first to arrive UPS arrived hours outside their window. I was going out of the country so I called ups and I was told I could not pick it up and the shipper did not allow any changes. My father offered to drive a long distance to wait for delivery. Once again ups showed up several hours outside of the window they set. I called and spoke to Cynthia who was completely unhelpful and shifted blame like a private. Ultimately my father drove a long distance again and spent hours waiting again only to miss UPS, because again they arrived hours outside their four hour window. I spoke with Synthia again whose solution for the problems was to knock fifty dollars off the price of a banish 556 which silencer central sells for almost two hundred dollars more than at least 4 competitors. My father spent more than fifty dollars repeatedly driving to my home to get the delivery. I asked to speak to a real manager several times which Cynthia refused to do. She offered no solutions other than have it sent back to wait again. She did constantly try to deflect any blame. This company is a joke that only wants your money. Do yourself a favor and buy locally. The process is exremely simple. Your local gun store will help. Also, many stores are not only faster, but cheaper. If anyone at silencer central reads this my order number was SO-1016089 so you can verify my accuracy and hopefully correct all of your companies problems and lack of accountability. Also if you are going to overcharge at least provide exceptional service.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My Fifth Silencer

It’s always easy to talk to someone. This will be my fifth silencer and as always, it easy to get all the paperwork completed and sent off for approval.

14 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Thank you for your continued loyalty, Ronald! We appreciate you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! They make it really easy for you and this is my second purchase.

13 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

So glad to hear it! Thanks for the review!

Rated 5 out of 5 stars

From the start they were helpful in…

From the start they were helpful in providing information on what was needed for your system to operate properly and everything is included in the price. The paperwork is all completed for you to review and sign. They will setup your trust and ask you all of the pertinent information to be submitted to the government. Expert advice and efficient. They have made the process seamless.
I have not received my suppressors yet but it's just a matter of government approval. There's no headache in the process but if you need help, they are there for you with advice and suggestions. Excellent company to work with. Everyone you interact with is knowledgeable and very polite.

27 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Thank you so much for sharing your experience!

Rated 5 out of 5 stars

Best Place I’ve found to buy a surpressor

I honestly can’t say enough good things about Silencer Central. I already have one suppressor that I purchased a few years ago when the leftist lunatic Democrats were threatening to raise the price of the tax stamp to a couple of thousand dollars… I wanted to make sure I got in on the action before that happened… But I did that through my local gun shop. Now that the price of tax stamp is ZERO DOLLARS Thanks to the best President In my lifetime and his big beautiful bill… I decided to take advantage and increase my collection of cans. Silence Central made this process so completely painless I don’t even have to leave the house. They are extremely responsive and very helpful. They also have a barrel threading service… So one of my rifles that I bought back when I lived in the people’s Republic of New York is with them now being threaded to accept a suppressor. There is something extremely satisfying about flipping the bird to the Sfachim that used to run New York State… and was one of the reasons that I left… about having a rifle that I bought there… that was specifically designed so that you could not add a suppressor… being made suppressor capable. The folks at Silencer Central are outstanding… I would give them 10 stars if I could! I purchased two suppressors as well as that barrel threading service and I feel like there might be more in my future. Highly recommend!

13 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

🫶🏻Your recommendation means the world to us - thank you for the review, patriot!

Rated 5 out of 5 stars

This is my second time ordering from…

This is my second time ordering from Silencer Central, and both times were great. The sales people are friendly and knowledgeable. The process is as easy as possible given the ridiculous paperwork required by the government. I can't imagine buying anywhere else.

8 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We can't imagine buying anywhere else, either! Thanks for your loyalty, Andrew - we look forward to your third order!

Rated 3 out of 5 stars

I bought the silencer a month ago after…

I bought the silencer a month ago after filling out all paperwork & still haven’t received it.

20 February 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Hi Gene, before we can ship your silencer to you, you have to first receive ATF approval on that paperwork you filled out. We'll email you as soon as you are approved. Our apologies this was not effectively communicated to you at the time of purchase.

Rated 5 out of 5 stars

100%satisfied

the people at silencer central were very helpful they even called me to let me know i still needed one thing i forgot to do. advised the best way was a trust and it would be a couple of weeks longer. I have purchased three different silencers from silencer central so far, will continue to buy from them

5 February 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Thanks for the review --and for your loyalty!

Rated 5 out of 5 stars

Great job!!

Triston was my salesperson and was a pleasure to work with. Everything is going very smoothly. I have referred them to my friends.
Jerry

6 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We love to hear it! Tristen is a national treasure, for sure. Thanks for your review and referral!

Rated 5 out of 5 stars

I ordered my silencer on March 6,2026.I…

I ordered my silencer on March 6,2026.I received it today April 3,2026.Easy buying,approval,and reception.If I buy another…it will definitely be through Silencer Central .
Took my silencer to the range today and was very pleased. Was mounted on a Walther wmp.Shot with and without.It does the job

2 April 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We're so happy to hear it! Thanks, Jim!

Rated 5 out of 5 stars

Excellent service

This is my second purchase with Silencer Central. Service is excellent. Communications during the process and the steps I need to complete are clear. On this purchase, I had two technical questions and they addressed them clearly. Thank you.

20 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Thank YOU!

Rated 5 out of 5 stars

3rd one to date

3rd one to date, that means a lot!

26 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Means a lot to us, too! Thanks for the review and for your business!

Rated 5 out of 5 stars

Great communication

Great communication. Step by step format really helps completing forms. Check list is all helpful.

30 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Awesome! Thanks for the review!

Rated 4 out of 5 stars

Edited my fisrt review.

Problem finaly resolved. They admitted there was a shipping issue. Boss stepped in and corrected it.

Spend your money at a local shop. Example... I ordered a silencer online and they shipped to my FFL dealer in Florida. My FFL dealer has the Silence Shop kiosk. Whole process from Ordering online, shipping to dealer and doing all appovals and finger prints on the digital kiosk toom 4 days.

I ordered from Silence Central on 2/24/26, They gave me a looks like bogus UPS number on 3/17/26. It is now 3/28/26. Nothing updated. Customer service is wortless as boobs on a boar hog. Keep saying it takes 2 bussiness days to ship from FFL dealer in your state to your door. My reply, well, its been 11 days. Terrible service. Complete joke of a company.

Dropped, but the ball is an understatement. SO-1004950 I got my tracking number on March 17. It’s march31st. All your customer services keep saying two days two days two days two days two days like robots. Also, if you cannot speak to the FFL dealer in Florida, which is my state that is a huge problem let me step in and do some consulting for you. Fix that fix the problem. They said they can’t contact the person who said they shipped it 12 days ago. As of right now, March 30 I talked to your people today. They said they would ship it today. No change of tracker again. I got a good idea on how to fix it. Somebody give me some valid information some actual information that’s true. That would be really cool. Give me my suppressor. Now I have to take a day off work because you send it signature required. The whole process is mind blowing F minus. I’m leaving a bad review everywhere I can and making sure nobody. I know ever buys a thing from you. It’s like a Ponzi scheme. Customer service is the worst. Your shipping is a complete nightmare. Nobody knows anything you ship a snail mail. The best part about it I said you know what just keep it. I just want my money back. How coincidental that your return policy is 30 days so I can’t return it or get my money back. I haven’t even received the item and I’m not a lot of return it yet. Better Business Bureau you got an F minus. I hope they look into you guys.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

I leave only a 1 star because I can’t…

I leave only a 1 star because I can’t leave any negative stars!!! Worse customer service of any company I have ever dealt with. Promise call backs and never call back. Their warranty office is a joke and full of condescending incompetent folks.
Spend your money at a local shop. These folks suck!

20 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Hi Dave, we apologize again for disappointing you. Ben's offer to make things right still stands. Please reach out again any time. Thank you.

Rated 1 out of 5 stars

Zero communication on shipping

Zero communication on shipping. Spend your $1000+ at a local shop.

4 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

Hi Mr. Johnson. We sincerely apologize for the frustration. We recently identified a failure in our shipping process, which resulted in a subsequent failure in our communication. This is not the experience we strive to provide and we'd love to make things right for you. A member of our customer service team will be in touch shortly. Thank you.

Rated 1 out of 5 stars

I Will Not buy from them again

I Will Not buy from them again. Takes them longer to ship it to you than it takes to get all of the approvals.

25 March 2026
Unprompted review
Silencer Central logo

Reply from Silencer Central

We sincerely apologize for the frustration. We recently identified a failure in our shipping process that included your shipment. This is not the experience we strive to provide and we'd love to make things right for you. A member of our customer service team will be in touch shortly. Thank you.

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