SignMonkey Reviews 

Exactly as I ordered. The team did great making sure it was what we wanted

They are great to work with. The signs are properly packaged for damage free shipping.

Took a little longer than was quoted but that’s my fault for waiting until the last minute. Product was 100%. Delivery 100%. Price was perfect. Highly recommend

Somewhat poorer quality than what would be expected

These guys are fantastic!!
They make the entire process so seamless and smooth, delivery time was faster than expected. Product was beautiful and installed within a few hours. Lights up beautifully.

I will be continuing to order for all of my business clients.

Thank you team @sign monkey for all of your help!

I was nervous ordering a sign like this on the internet, but they made it easy, confirmed with me the details and it arrived safely.

Great communication from design and planning.
Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out a replacement cover, was a little more difficult to remove old and install new one on the can. Truthfully think this should have been handled in house. Small and only issue.

Everything finally installed and up on the building and working well.

Awesome sign with an awesome price. We have had so many complements on our sign already. The only reason I did not give 5 stars is because the template packet was not delivered with the sign. We did not discover this until it was time to install the sign. They were going to send us a new one, but we didn't have time to wait. Installation was still fairly easy without the template.

They are very kind and provide a great product

Awesome! Great Price, Great Communication! Great Product! - These guys were fantastic to deal with. The Sign they made us looks amazing.

We needed a sign for our business and got a quote from a local sign company. The price was good, but the delivery time was too far out. I reached out to Sign Monkey and for a similar price including shipping we got it a month before the local company could promise it. The sign came packed extremely well. It looked exactly as I pictured it. We were able to install it ourselves and it looks great. Thank you Sign Monkey

The sign looks fantastic! Installation was easy, delivery was on time and immaculate. We are pleased!

You guys gave me an excellent experience, when we hit a small road block, you guys came up with an innovative solution that is perfect for my storefront!

Customer service reps were easy to work with. The template was great so that I can design and edit as many times as I needed. The end result of the sign is absolutely beautiful. Very cost efficient.

I sent the email below following our installation and never received a response. It would have been a good gesture on their part.

I also think they should work with customers on payment. Payment in full is difficult for us when we charge the customer 50% down on projects. Some customers (Gov, school districts, etc. will not give any down payment and only pay upon completion) Those jobs we wouldn't consider using SignMonkey.

Hi James & Kayla,

We were able to get the 42’s installed this week. The customer is happy with the installation, and I will send you pictures when I have them.

I did want to let you know there were a few issues with the install. There was a lot of trash left inside each number and lights that had become loose that we had to remove all the faces after we installed them to clean them out and reattach lights that were hanging down on the faces. One had a nail left in it and all had a fair amount of metal shavings. All of which rested directly on the acrylic faces after they were installed. I am sure most of your channel letters and light boxes are not mounted on a ceiling. I just thought you might want to know for future projects.

Thank you for your help with this project.

John

Love how easy it was to upload my design and get exactly what I was looking for.

Sign Monkey and their employees are the perfect example of a well built product and exemplary customer service!!!
Love the sign and love the people!!!

To start, the website was super easy to use. The contact prior to production was well needed in our case. Communication from shipping to arrival was spot on. We didn't receive our mounting template but customer service was on top of it. Thank you very much. We will definitely use SignMonkey again.

The signs have large tabs on the outside of the sign that you can see. I thought there would be a stencil and a way to mount this without seeing tabs on the outside.

Carl has consistently been fantastic to work with. Additionally, they were able to get the sign delivered in our tight timeline, even adjusting the ship date to make this work. Great team to work with.