Signet Card Reviews 

108
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I got a store credit card from Zales (Signet), apparently by a 3rd party called Comenity Bank. Nothing but a horrible scam. They didn't send my bill for over 3 months, and then "lost" my next... See more

Rated 5 out of 5 stars

Card just been delivered, my design Looks even better 🔥 💳in person thanks signet London. I was a little hesitant sending my bank card but now glad I did. Quick and efficient service 100% recommend w... See more

Company replied

Rated 5 out of 5 stars

Wow, just received my new card back in less than 48 hours from sending it and love it, packaging is very sleek with its own magnetic envelope, old card is returned also. Communication was impecca... See more

Rated 5 out of 5 stars

Had some delivery issues which definitely wasn't y'all's fault. It was also cut open with a box knife when I received it, but thanks to the sealed box inside of the package, I received it!! I haven't... See more

Company details

  1. Alternative Financial Service

Written by the company

Operating since 2015 with Offices in the UK 🇬🇧 and the USA 🇺🇸 Signet Card is the world's leading service company for the customization and personalization of bank cards. We customize your bank card into a personal unique piece. Visit our website to design your own bank card today: https://signetlondon.com


Contact info

3.6

Average

TrustScore 3.5 out of 5

108 reviews

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No recent history of asking for reviews

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3.6

All reviews

(108)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

You need real person contact not email

The process was confusing and I didn't like the fact that you couldn't talk to a real person!! So I felt like I was in the dark and thought I was being scammed!! Custom communication needs to be worked on! But the card looks great and I love the feel of it 👍

19 July 2024
Unprompted review
Signet Card logo

Reply from Signet Card

Thanks for your feedback Brian, so glad you love your card.

We do allow our clients to book a call with your client manager or another member of the team, we're sorry this isn't clear when you placed your order.

We also also working on making the process easier to follow. We appreciate our business model is unique so we are working on improving this for all customers.

Thanks so much for the feedback on this part of the process.

Jennifer
- Signet Card

Rated 5 out of 5 stars

Gold card is so shiny and heavy

Gold card is so shiny and heavy! Will be ordering many more with our other cards! Service and turnaround was fantastic and so quick! Will be sending more friends that want the cards as well!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

The card is as I had hoped

The card is as I had hoped. High quality. Only downside is the tap to pay no money works, but the chip and barcode work great. Shipping was fast both ways.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Awesome customer service!!!

The entire process from card creation, receiving the proof, then UPS Epressing my old card to receipt of my new card was amazing and everything was done within 6 days. I sent my old card on a Friday, and the new card arrived early on Wednesday. I love the weight, feel, and the fact that a photo I took is on it. Have already received multiple compliments.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Love this Card

The process was astonishingly easy and fast. I was skeptical at first but the representative was professional and made this experience amazing. I intentional waited to write this review until I used the card for awhile. I am now a lifelong customer.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

I was amazed at how incredibly smooth…

I was amazed at how incredibly smooth the whole process was! I'm absolutely thrilled with my new credit card and seize every chance to whip it out of my wallet, just to see people's reactions. It's such a delight!

8 June 2024
Unprompted review
Rated 4 out of 5 stars

Great Card

Ok, let me say I love the card. I can use it in grocery stores but for some reason, it does not work in gas station pumps. I will be purchasing another one in the future because I still love the card.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Quality!

This is the fourth time I've received a custom-made credit card from Signet of London, and once again, they delivered top-notch service and exceptional quality. Each experience has been consistently outstanding, from the personalized attention to the impeccable craftsmanship. I will definitely return for more products and services in the future. I wholeheartedly recommend Signet of London to anyone looking for high-quality, custom-made items. Truly a five-star experience!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

custom business logo

Had my custom business logo put onto a metal card. The card was black & gold, it looks amazing, high quality finish 👏
Very very happy with the finished product, quick turn around from sending my card to receiving it back.
Could not recommend enough, and great customer service

6 May 2024
Unprompted review
Rated 5 out of 5 stars

I just got the custom card in the mail…

I just got the custom card in the mail via UPS.
It's beautiful! Rapid turnaround. Thank you.
If there is any damage or loss of card, I will be
in touch. Thanks again for the attention to detail
and the customer service. Well done.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Satisfied Customer

Signetlondon has excellent customer service, extremely fast turnaround time, and a beautiful product. Recently, the chip broke on my card and I contacted Signet because I purchased the insurance with my card. Once my new credit card arrived Signet immediately sent a shipping label and the process began and ended seamlessly.

22 April 2024
Unprompted review
Rated 4 out of 5 stars

Great service, fantastic looking card

Super speedy service sent my card off on Monday received my new card on Wednesday. Great quality looks fantastic.
Slightly disappointed that it now not a contactless card, would have liked to have known this beforehand

8 April 2024
Unprompted review
Signet Card logo

Reply from Signet Card

Thanks for the review, we do have contactless for most chips, but can you reach out to our team support@signetlondon.com and we will check your chip and will let you know when it can be upgraded.

All customers who do not have contactless at this time will be upgraded free of charge once it is released.

We will also reach out to you also. 🙂

- Signet London Team

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