Cooks Cast Stone Reviews 

1,048
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the items purchased, noting that everything arrives carefully packaged, beautifully crafted, and in pristine condition. Consumers also highlight the incredibly helpful and professional staff, who consistently provide outstanding support, expert guidance, and clear communication throughout the entire ordering and delivery process. Some reviewers were not happy with delivery delays, mentioning that shipments occasionally took longer than initially expected or promised. A small group of people also noted occasional issues regarding specific product measurements, unexpected color variations, or minor transport discrepancies that required extra attention.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the superb quality and high level... See more

Delivery service

Consumers find delivery service to be efficient, noting that purchases arrive punctually and well packaged.... See more

Quality

People report positive experiences with quality, expressing high satisfaction and appreciation for the superb... See more

Staff

Users describe positive interactions with staff, highlighting helpfulness and professionalism throughout the... See more

Service

Clients share satisfaction and positive opinions on service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Eagle Owl statue & plinth arrived extremely well packed and in pristine condition. It will look wonderful when I've positioned it in the garden, it's a beautiful feature plus a bonus Christmas gif... See more

Rated 5 out of 5 stars

Great products, arrived within the period stated and most importantly wrapped extremely well to avoid breakages. The colour variation for the natural stone were identical .. unlike the products I got... See more

Rated 5 out of 5 stars

Received our statue today, a little later than expected but partly because we couldn’t take delivery on an earlier day. The statue is perfect and well packed, delivery guy was excellent cannot fault p... See more

Rated 5 out of 5 stars

First time customer: great customer service only bettered by the quality of the stone copings I purchased. Delivered perfectly and before scheduled date. Saved me £900 on other quoted price and not si... See more


Company details

  1. Garden Building Supplier

Written by the company

Welcome to the Cooks Cast Stone website and shop, home to the finest quality handcrafted stoneware. We have over twenty-five years of manufacturing experience, creating new designs and products from both stone and timber in the heart of Yorkshire. All our statues are made using the dry cast method from unique wood carvings, creating exclusive designs and premium quality products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,048)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Be patient- I think my order was made for me. Took a few days but arrived no problem and well packaged

8 December 2025
Rated 5 out of 5 stars

Great service

Received our statue today, a little later than expected but partly because we couldn’t take delivery on an earlier day. The statue is perfect and well packed, delivery guy was excellent cannot fault product service or delivery. And thank you for your extra gift much appreciated.

4 November 2025
Rated 5 out of 5 stars

Trust worthy, polite and prompt

On phoning was answered with politeness and pleasantries, once accomplished what I was after payment was made and told my delivery date would be sent by email very promptly and tracked,very professional would recommend to any person wanting to purchase from Signatures Garden Statues.

3 October 2025
Rated 5 out of 5 stars

Fantastic product

The overall delivery time was longer that I was advised but only by a few days.
The driver who delivered the coins phoned to say he was on his way and was bang on time.
The quality of the sandstone coins is outstanding and I am very satisfied.

16 October 2025
Rated 5 out of 5 stars

Not unpacked yet as it is a Birthday…

Not unpacked yet as it is a Birthday present. However, all that I have seen gives me great confidence in you, the carvings look finer and the delivery went very well indeed.
Thank you for a great service, Regards, Peter Wateres

16 October 2025

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