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Platform for building voice AI agents. Build and deploy and monitor voice AI agents that talk like a real person on your existing telephony setup at enterprise-scale. SigmaMind plugs into the dialer and telephony setup you already run, including VICIDial, Convoso, Five9, and Genesys, so you don't have to rip out infrastructure or retrain your team on a new system. The AI agent works alongside your human agents, takes the repetitive calls off their plate, and hands over to a person when the conversation needs one. Our customers are in industries across insurance, healthcare, home services, solar, e-commerce and financial services. These are industries where call volume is high, margins depend on speed, and compliance matters. SigmaMind AI is backed by Y Combinator, Soma Capital, Amino Capital and other notable investors.
94103, San Francisco, United States
4.0
3 reviews
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Voice quality was an important consideration for us because these are customer-facing conversations. The interactions feel considerably more natural than the automated phone systems we've used in the past.
We weren't interested in replacing our entire calling infrastructure. SigmaMind allowed us to add an AI component while continuing to use the tools we already had. That made the transitions much more manageable.
The post call summaries have become a useful part of our workflow. Instead of going through recordings every time we need to check what happened, we can quickly review the important points and move on with the follow up.
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