Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Broke on day one...

Well, ring looked good but two of the pearls came off the first day of wearing. Hopefully I'll be able to post a much better review of their customer service. We shall see...

26 March 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Ivan,
We are very sorry to hear that you have had issues with the pearls on the ring. This is certainly not the experience we wish for our customers. We would love to assist you so you can have the best possible experience with the purchase. Please contact us directly via email so we can find a solution. We look forward to helping you and hopefully having the chance to improve your experience.
Thank you for your patience – we hope to hear from you soon.
Best regards,
Emilie from Sif Jakobs

Rated 4 out of 5 stars

A pretty present

Bought as a present, it arrived really quickly, beautifully wrapped and was an instant hit when it was opened!

4 March 2025
Rated 3 out of 5 stars

Slightly disappointed

The ring was thinner than I expected. I already have a similar Sif Jacobs ring which is wider and has a nice sparkle to it. The quality was good and also delivery time. Prefer to buy jewellery I can see in person.

5 February 2025
Rated 5 out of 5 stars

Simply Stunning...

Our purchase resulted in us receiving a beautiful matching necklace and bracelet. They were simply stunning!
The packaging was exquisite and delivery spot on ..would highly recommend...

3 February 2025
Rated 4 out of 5 stars

Easy Pickings.

Product was easy to purchase & delivery time was quick. Packaging was very good , keeping the product from being damaged. Collection at our local PO was very easy.
Can't tell you any more , as it's for a Birthday Present on 28th. May. , hence , only 4 Stars. If you would like more info.please check in with me after that date.

16 January 2025
Rated 5 out of 5 stars

Beautiful earings

Beautiful earings. Ordered on line and received within 2 days. Well packaged and in a lovely presentation box. Just the right size and the colours are stunning. This is the second pair of earrings I've purchased and can't fault the quality or service.

13 January 2025
Rated 2 out of 5 stars

Lovely jewellery poor response from customer services

I bought 2 rings and the quality is very good but one was too big so I needed to return. I first emailed a week ago for a returns label as it was missing from the box and the message said you will get back to me asap. I consider not hearing in a week a slow response time and when I did some research I found this has been a common problem for a few years now. This is a shame as the rings and previously bought earrings are lovely and were delivered fast. However it’s a shame that I now have low confidence that I will get sent a returns label soon and worried that I won’t get one before my 30 days are up. This is disappointing especially given the customer pays for the returns. If the returns label was placed in the delivery box each time this would help improve your star rating and reduce emails. Please can you look into this order UK12561 and send me a returns label asap so I can up date my review and feel confident to order from you in the future.

9 January 2025
Rated 5 out of 5 stars

Lovely ring

Lovely ring, great value in the sale. Ordering was easy and my item arrived very quickly. I already have an item from this brand, both my items are great quality and lovely colours. The products are packaged beautifully.

9 January 2025

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