Sidas UK Reviews 

216
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional and durable quality of the merchandise, showing how comfortable and supportive the specialized insoles and socks are for long daily walks and outdoor activities. Buyers also consistently appreciate the swift customer service, prompt shipping times, and remarkably smooth website navigation when placing orders directly online. However, some people mentioned frustrating experiences with the chosen delivery couriers, noting unexpected transit delays, tracking issues, or packages being mistakenly sent to the incorrect address. Reviewers noted that these specific delivery complications occasionally disrupted an otherwise seamless shopping journey.

What people talk about most

Product

Consumers find the product to be of excellent quality, providing great support, shock absorption, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that items typically arrive promptly... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the durable and... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more

Rated 5 out of 5 stars

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more

Rated 5 out of 5 stars

My first inner soles where prescribed for me by a podiatrist so I tried to get the same inner soles The only problem was that they are not as wide as my first pair and I couldn’t see any wider ones... See more

Company replied

Rated 5 out of 5 stars

I recently purchased 3 pairs of these socks. I found them super comfortable and excellent for my daily 10km walks. I loved them so much I bought another 3 pair. Highly recommend. Especially when on sa... See more


Company details

  1. Outdoor Sports Store
  2. Orthotics & Prosthetics Service
  3. Running Store
  4. Ski Shop
  5. Sports Accessories Wholesaler
  6. Sportswear Store

Written by the company

Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(216)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Quite disappointed…

Quite disappointed of the Socks!
I have already have a pair of the anatomical socks in black what I use and love so much…
On the white one the sewing is rough and running through the toe line and gave me rubbing and blisters!
On the black one is nice and smooth, no sewing!
It’s a shame because otherwise is a great pair!!

7 April 2026
Rated 5 out of 5 stars

Sidas are excellent

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - securely dispatched the same day and with me within 24hrs. Thank you.

3 March 2026
Rated 5 out of 5 stars

best insoles I've ever had

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoes and got a pair for my husband too. Highly recommended!

2 March 2026
Rated 5 out of 5 stars

Good insoles

I've used Sidas insoles for walking boots and they offer good support and comfort but this is the first time I've ordered insoles for trainers and buying directly from the company.
Finding and ordering the required items was very easy. And they arrived very quickly and, as a lovely surprise, I found a wee piece of Kendal Mint Cake in the package, which was a lovely touch.
I look forward to using the insoles in the next few weeks, knowing I've purchased a good pair. Many thanks to the staff involved in my order :)

24 February 2026
Rated 5 out of 5 stars

Just what I needed

Swift response to a question and a swift delivery. Both are important when you have foot pain. The cushioning is helping.

27 January 2026

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