I would highly recommend Sickholiday! Not only are they professional but they also guide you through this process in a friendly and helpful manner. I would also like to praise their attention to det... See more
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See what reviewers are saying
At long last my case has settled! It took just over 2 years to get a settlement via Sickholiday.com, i must admit the process was a bit more complicated than anticipated. The solicitors that... See more
Excellent customer service from all the team. Very responsive to emails and phone calls and really professional throughout the whole process. The procedure was explained to me from the beginning, I wa... See more
All in all i'm happy with the service and overall outcome of my claim. I thought the initial service was fairly fast and prompt, the claim process did however seem to drag on but i was assured by my S... See more
Company details
Contact info
115 Wilmslow Road, SK9 3ER, Handforth
- 01625253020
- office@sickholiday.com
- sickholiday.com
4.0
Great
98 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good overall
The only "friction" I got from this claim is that the solicitor that I was put in touch with is not very forthcoming with updates or anything. I'm finding myself having to chase them.
Sickholiday on the other hand have always been prompt with their responses.
29 June 2017
Unprompted review
excellent staff
excellent staff, very friendly, very helpful at all times.
5 June 2017
Unprompted review
Reply from Sickholiday
Dear Julia, thank you for your positive feedback. At Sickholiday, we aim to provide excellent service and will endeavour to do so in the future.
Lack of communication if you want a …
Lack of communication if you want a update you have to call them if they answer! When they do quite short and abrupt borderline rude.
Sometimes your lucky and a polite lady answers, my case has been going on for nearly a year. No idea what's going on as not kept informed!
25 May 2017
Unprompted review
Reply from Sickholiday
Good afternoon Kelly, we are very sorry to know about your experience. To enable us to help you further, please e-mail office@sickholiday.com or alternatively give us a call on 01625 253020. We will be more than happy to discuss the following grievances further.
In my opinion this is a waste of time
In my opinion this is a waste of time, my girlfriend and I both got really ill on a trip to Dominivan Republic, rang these guys and all seemed well, slow but progressed even told m an amount but then suddenly sent an email saying case dropped, when I read it they had dropped it because my case wasn't stron enough, they had gotten all my details wrong and then said it was too late to change them... totally their fault but refused to speak about it and just fobbed me off. Dont waste your time.
22 May 2017
Unprompted review
Reply from Sickholiday
Hi Barrie, we are very sorry to know about your experience. We received counsel from your allocated solicitors who did try and contact you. If you wish to discuss the reasons of rejection, please e-mail us at office@sickholiday.com or alternatively give us a call on 01625 253020.
slower than expected but great results
Really Really pleased with the efficiency and professionalism and the work they put in to get me compensation
8 December 2016
Unprompted review
My view
Up to date the service has been good and I have been kept informed
16 October 2016
Unprompted review
Very happy with their service
So far the Sick holiday team have been very informative and efficient and am glad we have tried to get compensation thru this trusty company.
18 September 2016
Unprompted review
Sick holiday.com
Are a very efficient company who dealt with my claim quickly, I am now awaiting the result of the claim
12 September 2016
Unprompted review
Excellent
No pressure, a few questions relating to your experience and then they do the rest .
8 September 2016
Unprompted review
So far so good
Claim still ongoing however had excellent, friendly service since claim began.
7 September 2016
Unprompted review
Holiday compensation
Sick holiday.com are a very efficient company giving me confidence every step of the way.
7 September 2016
Unprompted review
don't expect an instant response
don't expect this Sick Holiday lark to result in a win overnight....it could take months or even years for an outcome...but as they say patience is a virtue
6 September 2016
Unprompted review
Fantastic don't hesitate! Don't delay contact today nothing to lose.
The service has been excellent so far. Exceptional advice look forward to receiving a positive outcome from my claim.
My husband and I were very poorly on our holiday in Mexico.
Do not hesitate contact sick holidays today
6 September 2016
Unprompted review
Total Scam
So I was told I wouldn't be making any payments to put forward my claim and turns out I would have to pay to make the claim... £1000! If I chose to not make a claim I would have to pay a fee of £250. Having being told that wouldn't be the case, I was incredibly angry to say that they had falsely advised me along with sending me emails on a daily basis forcing me to sign the claim form to accept all the terms and conditions and make my payment- even though I have emailed back three times asking them to stop. Terrible company, far too persistant leaving me not able to sort out my situation of being ill on holiday.
6 September 2016
Unprompted review
Reply from Sickholiday
Hi there,
First of all we would like to apologise that you have been dis-satisfied with our service. We have been in contact with your solicitor and between us we are unsure as to where the above information / figures have come from.
Your solicitor have assured us they have tried to get in contact with you on several occasions in order to try and clear up any misunderstanding.
All of the cases we run are, as stated on our initial phone call, done on a 'No Win, No Fee' basis so you won't have to pay anything throughout the process.
Should you wish to discuss this matter any further, please do not hesitate to give our office a call on 01625 253020.
Kind Regards,
The Sickholiday Team
Sick bug
I was contacted straightaway after filling in the online application, straightforward process and have been kept updated
6 September 2016
Unprompted review
holiday sickness
Very helpful fast and will definitely recommend to friends.
6 September 2016
Unprompted review
Easy simple process
Friendly, helpful staff who guide you through the process clearly. I'm very glad I contacted sickholiday to help with my claim.
6 September 2016
Unprompted review
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