I ordered my clothes on Saturday and I was worried it wouldn’t come in time for my holiday I gave them an email and Siarr responded nearly instantly and within 30 minutes i received an email sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service 10/10 from start to…
Customer service 10/10 from start to finish. Bought plenty off them with no issues, but when one did arise they were super quick to reply and sort out for me.
Amazing quality Jeans as always, thanks guys
Good service
Good service, good material of clothing, highly recommend to all
amazing service and clothes
The customer service was great and i was to find what i needed quickly and the worker was very helpful in picking what would suit me best. All the clothes are really soft and smooth materials.
Honestly been ordering clothes from…
Honestly been ordering clothes from siarr for nearly two years im so happy with the quality and the clothes everyone gives me
Compliments . There customer service team is brilliant
Great customer service
Great customer service, very understanding and helpful, quality of the clothes is amazing for the price
Outstanding quality and styles for the money!
I frequently shop for clothes on Siarr and it is hands down the best quality of clothing and designs for the price. Shipping and delivery times are always accurate and the customer service is faultless. I always receive compliments for my clothes thanks to Siarr. Will definitely continue to shop here.
My experience with SIARR
I'm super happy with my purchases here. The products are of good quality and fit well. I had some issues with returns due to import duties, but they resolved this very well. I highly recommend ordering from here.
Good selection and variety
Good selection and variety, nice customer service and comfy area
First time buyer
First time buyer, top tier customer service and accommodation. Smooth and easy process, will definitely be back!
Wow!! Best clothing out there
I cannot recommend Siarr highly enough! From start to finish, the experience was seamless, professional, and genuinely exceeded expectations. The attention to detail, quality, and care put into everything is truly outstanding. Not only is Siarr reliable and efficient, but there’s also a real passion that shines through in every interaction. It’s rare to come across something that delivers so consistently on both quality and customer satisfaction, but Siarr absolutely does. Five stars without hesitation—I’ll definitely be returning and recommending to others!
A returning customer and as usual a…
A returning customer and as usual a great experience shopping for my partner with Yusuf. Made our time there smooth and helped us piece together some outfits.
Made my first purchase for my partner…
Made my first purchase for my partner and was impressed with quality, delivery and price. Definitely recommend.
I had to exchange an item which was done easily, received new items within a week.
Please I beg no one order from this…
Please I beg no one order from this complete shit site their clothing sizing is off cuz they use shit quality so a xl bottoms are large they don’t bother to exchange nothing knowing this their support team is complete shambles just another cheap shite clothing brand and their store is just a shite little rented room makes sense.
Been a customer of Siarr for over 3…
Been a customer of Siarr for over 3 years now and have never been disappointed in the quality of they’re clothing.
They always come out with new interesting styles and would honestly buy the whole store if I could.
Customer service is also great they respond very fast and are always friendly.
quick & easy!
Buy tracksuits xx
Very nice customer service he was very helpful and gave good advice. Good quality clothes
I ordered the wrong size
I ordered the wrong size, sent it back and requested a refund but they ignored the request and sent me an exchange instead, I ordered a bigger size for myself as I needed the item by the weekend. I ended up with two jackets and the exchanged item was sent without any receipts or order number so sending it back was awkward. I managed to send it back finally and they wouldn’t give me a refund, instead offering me a credit note. I have paid for two of the same item yet they are holding the item I sent back as they want me to pay a delivery fee for their own mistake.

Reply from SIARR
The package arrived very quickly which…
The package arrived very quickly which I was really impressed with. The clothing itself was very good quality and would definitely recommend buying from Siarr.
Ignores Consumer Contracts Regulations 2013
Was about to purchase, however I notice they have this illegal clause
>> Returns are only eligible for full priced items, any purchases made using discount codes/Credit notes or during sale periods are only eligible for exchanges or credit notes
This completely contradicts the Consumer Contracts Regulations 2013
Anyone affected : just do a chargeback and you will get your money back.
** EDIT **
Your comments are (as expected) completely incorrect.
My account doesn't have a habit of leaving 1* reviews: only on shoddy businesses who can't grasp the law in the UK
I would urge anyone affected by your illegal returns policies to *completely justifiably* use a chargeback to get their money back.
The law is very clear:
> When you shop online, you can change your mind from when you place the order up to 14 days after receiving the item. This is enshrined in law under the Consumer Contracts Regulations. Once you’ve changed your mind, you then have a further 14 days from the day after cancelling to send off or hand back the order to the retailer.
> It doesn’t matter why you’ve changed your mind. These distance-selling regulations apply to all purchases where you’ve bought the item away from the seller’s premises. That includes purchases made online, by postal order, over the phone and through TV shopping channels.

Reply from SIARR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







