ShuttleFinder.com Reviews 2,368

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, punctuality, and helpfulness, noting that drivers often communicate effectively before and during rides. Many people found the booking process to be easy and appreciated the clean, well-maintained vehicles, which contributed to a safe and comfortable travel experience. However, some people were dissatisfied with the service, experiencing issues such as late arrivals or no-shows from drivers. A few other people also felt that the booking process could be problematic, citing difficulties with contacting customer support or making changes to reservations. There were also occasional concerns about vehicle size not matching what was booked, leading to cramped conditions.

What people talk about most

Service

Clients share ambiguous opinions on service, with some praising the ease of online booking, efficient... See more

Staff

Users describe positive interactions with staff. Customers frequently praise drivers for being professional,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While many customers praise punctual drivers,... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found it easy to book online,... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers experienced good communication, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The booking process went easy & well. But I did have to cancel my initial booking & rebook new shuttle service due to a flight change. Apparently Shuttle Finder had me double booked even though I had... See more

Rated 4 out of 5 stars

My ride was on time and very professional. My luggage included a folding mobility scooter, so it required a bit of maneuvering to get everything loaded. My driver was patient with the process which ma... See more

Rated 4 out of 5 stars

I arranged transportation for eight passengers using two vehicles. One vehicle arrived on time, while the second experienced approximately a 15-minute delay. Despite the late arrival, the driver, Alfr... See more

Rated 4 out of 5 stars

Driver checked in with me day before pickup to veriy trip and time. That was reassuring. Driver arrived right on time. Was pleasant and a good driver. His car was comfortable and cleqan. What did... See more


Company details

Information provided by various external sources

Find your ride here! Compare & save on airport shuttles and private car services. Booking your next ride couldn't be easier.

Free Cancellations

Cancel for A Full Refund

Cancellations are easy as long as they’re done before the cancellation cut-off window. The cancellation window for each specific provider can be seen on the search results page, by clicking on the green text “Free Cancellations”. The cancellation policy will also be shown on the checkout page under the "Complete Reservation" button. It can also be seen on your receipt. To cancel, just click on the cancellation option in the help section to get started. You will be refunded in full - no charges or fees! Note: Each vehicle provider sets their own cancellation window policy. We apologize, but we cannot refund any cancellations made after this cancellation policy window.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Great Experience!

I had a great experience with Talizo. I had the same driver for arrival and departure. David was very professional, friendly and helpful. If I'm ever in Denver again I will definitely use Talizo and hopefully David will be my driver.

12 June 2025
Rated 5 out of 5 stars

Driver on time

Driver on time, loaded luggage, dropped us off at airport, unloaded luggage all very efficiently and quickly.

11 June 2025
Rated 5 out of 5 stars

We booked a round trip from San…

We booked a round trip from San Fransisco Airport to Fisherman’s Wharf. The process was easy and you are contacted by your driver with What’s App. I appreciated that it asks for your flight number and they coordinate your pick up and drop off time if you are doing a round trip. Both drivers drove safely and their cars were clean and my family and I felt safe. We’d recommend this service again and we’d use the service again when traveling in the US.

8 June 2025
Rated 1 out of 5 stars

Real bad experience

First of all, I booked a van (6passengers + 6 pieces normal size luggage) and the vehicle turned up was a mini van (Toyota Siena). No idea how this was supposed to fit in the luggage with 6 passenger seats upright. Fortunately a friend of mine was available to take half the load and we went in two vehicles to the airport.
The driver knew only Chinese and navigation was also in Chinese. As per navigation instructions, the driver took a wrong exit and the travel time was 1.5 hrs. Since the navigation was in Chinese, i realised only after taking the exit. Finally I had to connect my phone to CarPlay in order to provide the right directions (airport was only 30 mins away). Overall, i had an extremely bad experience and will not recommend ShuttleFinder to any of my friends.

3 June 2025
Rated 5 out of 5 stars

Pleasant Ride

06/7/25
I flew into Orlando and saw a friendly face Jorge driving a white Chrysler.
Very polite, safe driver, he was on time and I arrived home the exact time I was told.
Very pleasant Ride
Michelle DeJesus

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Our plane came in 20 min early.
Marcel came quickly. Van was clean and it was a great ride.
I like using Shuttle when I come to Orlando.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Great driver Yared. Nice drive home. He met us and helped with bags. Extremely grateful for the service.

19 May 2025

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