We have had Ben back for a second set of installation of shutters after being so pleased the first time round. Our house now looks fantastic front and back and I am thrilled with the competitively pri... See more

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I am so pleased I chose shutter craft. Ben was very professional from the quote to the installation. I would recommend to anyone. I found the price in line with what I was expecting to pay too. I am m... See more
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Great service received by Ben. I was looking for a local business to install my blinds but someone who was genuine and trustful, in case something went wrong. I came across Ben and have to say he... See more
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We are very pleased with the shutters fitted by Ben. The shutters are super and have made a real difference in our rooms. They arrived within the time that Ben had stipulated and were installed ef... See more
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Company details
About Shuttercraft - Bedford
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
Brickhill Drive, MK41 7PH, Bedford, England, United Kingdom
- 01234 731 146
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Brilliant service & product, no hard sell. Highly recommended
I am so glad I trusted the reviews on here, I put in for a survey and being in Milton Keynes, Ben from Shuttercraft ,attended. There was no hard sell. He explained everything clearly and set out my options. I got a chance to see some photos and placed my order. It took approx 3 months to arrive but did come within the timelines set out, fit brilliantly and is absolutely gorgeous - I would buy again. Cece

Reply from Shuttercraft - Bedford
Exceptional after-sales service experience with Ben at Shuttercrafte…
Exceptional after-sales service experience with Ben at Shuttercraft! His quick response and unwavering client focus truly set him apart. Delighted with the level of care and attention to detail. Highly recommend!

Reply from Shuttercraft - Bedford
Definitely recommend Shuttercraft Bedford
Ben is a great guy, very professional and hard working. He fitted the whole house with shutters and three velux blinds all by himself. The shutters look fabulous.
Definitely recommend Ben

Reply from Shuttercraft - Bedford
Great experience
Great experience! Ben was very professional throughout! Had the blinds fitted today and very impressed. Very friendly and knowledgable and everything done to a high standard. Was always on time and would highly recommend. Thanks!

Reply from Shuttercraft - Bedford
Brilliant service from Ben (BEDFORD)
Brilliant service from Ben (BEDFORD)
Always polite, not pushy from first visit
Product is superb and Ben fitted one bay and three windows efficiently and was very tidy
Cannot recommend highly enough

Reply from Shuttercraft - Bedford
VERY 'Happy' With Blinds!!
Ben came to fit some Roller Blinds, in, my, property today, and, I'm VERY pleased with them, and, they look 'fantastic'!! I ONLY wanted 2/3 blinds, but, Ben, was, very 'willing' to take the above work on!! Very 'Personable' Man!! Recommend !!

Reply from Shuttercraft - Bedford
Ben has provide a 5 star service.
Ben has provide a 5 star service.
All work was neath and acurate.
All a can say is that all has gone smoth.

Reply from Shuttercraft - Bedford
Shuttercraft - Excellent product & service.
The shutters are of excellent quality. The workmanship and precise fitting by Ben are to a very high standard. After the work was completed, everything was cleared up nicely, with not even an indication that the work had been carried out. After fitting, Ben explained how the shutters worked and how they should be cleaned. I would thoroughly recommend 'Shuttercraft' and will be using them again in the near future, when I have had some further new double glazing installed.
Tony Wilson - Kempston.

Reply from Shuttercraft - Bedford
Quality workmanship.
We had our shutters installed last week.
Absolutely delighted and our home has been brought up to date .
Ben was very professional and an extremely tidy worker who treated us and our home with respect.
Wouldn’t hesitate in recommending his company to anyone.

Reply from Shuttercraft - Bedford
Totally recommend
Totally recommend. Great customer service. Friendly. Very clean and tidy.

Reply from Shuttercraft - Bedford
Excellent shutters and blinds by Shuttlecraft
Ben from Shuttlecraft was in charge of introducing us to their products. We had shutters fitted by Ben and from the beginning to the end the service was seamless and very professional. We’re very pleased with the outcome and wouldn’t hesitate to recommend Shuttlecraft.

Reply from Shuttercraft - Bedford
excellent service from start to finish
excellent service from start to finish, can't recommend enough.

Reply from Shuttercraft - Bedford
Lovely shutters
Shutters delivered on time. Fixed and tidied up within hours. Polite and straight forward experience with Ben. I wouldnt hesitate to recommend Shuttercraft to my friends and family.

Reply from Shuttercraft - Bedford
Great experience
Great experience, very professional and happy with the overall service. The finish looks impeccable.

Reply from Shuttercraft - Bedford
Great service highly recommended
I would like to commend the whole company from first survey to the complete install. Natalie was very knowledgeable and gave alot of good advice to someone who didn't really know what he wanted. Ben done a great job on installing the shutters very professional and tidied up after he had finished. I would highly recommend this company

Reply from Shuttercraft - Bedford
Delighted with my shutters. Highly recommend Ben
I had my shutters installed in November but wanted to wait before posting my review. I cannot recommend Ben at Bedford Shuttercraft more highly. He was so professional and nothing was ever too much trouble. I was very lucky to have him installing the shutters. Despite some rather uneven windows in an old house, he did a marvellous job. They look very good indeed. They keep the heat in and the drafts out and also make the house feel quiet, particularly when they are closed at night. I’m looking forward to them keeping the house cool in the summer.

Reply from Shuttercraft - Bedford
Superb!
I can't recommend Shuttercraft highly enough, they were excellent from start to finish, always professional and friendly and came up with some great ideas and everything was fitted beautifully. Very impressed and would definitely use them again!

Reply from Shuttercraft - Bedford
I'm over the moon with the blinds
I'm over the moon with the blinds. Ben is wonderful too! Wholeheartedly recommend.

Reply from Shuttercraft - Bedford
Fabulous job, fabulous Shutters
I had my Shutters fitted today and couldn’t be more delighted not only with the quality of the product but with the care and professionalism shown by my fitter, Ben(Shuttercraft Bedford ) . My windows were quite out of true, but Ben took time to make everything fit and look perfect. I now have a house that looks like new ! Thank you Ben !

Reply from Shuttercraft - Bedford
Great service from the Bedford team
Great service from the Bedford team. Our request was a small one but the team were brilliant and my new shutters have hugely improved my south-facing office.

Reply from Shuttercraft - Bedford
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