Shurgard Self Storage - Ruislip Reviews 103

TrustScore 4.5 out of 5

4.7

652 Victoria Rd, HA4 0LN Ruislip, GB


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Rated 5 out of 5 stars

George and AB were superb in helping us with the entire process from beginning to a quick tutorial on how it works. Excellent service

Rated 5 out of 5 stars

I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurga... See more

Rated 5 out of 5 stars

The whole process of selecting a self storage unit on line with Shurgard was very easy. Once payment was made and a start date agreed it as just a simple case of downloading the App. The App allows yo... See more

Rated 5 out of 5 stars

Very friendly and helpful staff. Charlie in the office was patient, polite, professional and very detailed oriented. He went over and beyond to show me the unit and explain various options. This mad... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Ruislip

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 652 Victoria Rd, HA4 0LN, Ruislip, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

George is a highly professional

George is a highly professional, respectful, approachable and helpful person . He adds an element to Shurgard Ruislip that ensures the best service is given at all times .
Cleanliness was excellent, security was so easy , yet so safe and facilities were of a very high level .
Thank you for supporting us through a painful & difficult process

13 February 2026
Unprompted review
Rated 5 out of 5 stars

During a very stressful time whilst…

During a very stressful time whilst moving my house it was an absolute pleasure to deal with two incredibly helpful and polite gentleman like George and AB. They went above and beyond to help me cut costs and made the whole process as smooth as can be. Cannot recommend enough, thank you George and AB.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service provided by Ab and…

Outstanding service provided by Ab and George! From the minute I opened the door I was greeted by such friendly, professional and helpful people who not only arranged a perfect size unit at a great price but also just an overall pleasant service that restored my faith in customer service! Could not recommend anymore and will be sending anyone I know who needs storage to Shurgard Ruislip. Once again thank you George and Ab

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I honestly can’t recommend Shurgard…

I honestly can’t recommend Shurgard Self Storage Ruislip enough! From the very beginning, the team have been absolutely amazing — friendly, professional, and always willing to go the extra mile to help.
Nothing is ever too much trouble for them. Whether it’s answering questions, helping find the right unit, or just offering support during a stressful time, they’ve been consistently kind and understanding. You can really tell they care about their customers, and that makes such a difference.
The facility itself is clean, secure, and very well maintained, which gave me complete peace of mind knowing my belongings are safe.
A huge thank you to the whole team , you’ve made a difficult situation so much easier. Truly outstanding service
Thabk you Ab and George ⭐⭐⭐⭐⭐

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great storage unit

Great storage unit, clean, well maintained, helpful and courteous staff at the counter. Everything worked smoothly and was very efficient and convenient

1 October 2025
Unprompted review
Rated 4 out of 5 stars

You need a smart phone!

The store is very clean & very secure. The staff are friendly & extremely helpful. But I would advise anyone without a smart phone NOT to use this store. To gain access during the full hours available, you have to use the smartphone app, If no smart phone, you can only get in during office hours when a member of staff is available to let you in. Otherwise 5 stars, not 4.

4 October 2025
Rated 5 out of 5 stars

Looking for temporary self storage

I was moving house around Ruislip and needed a temporary self storage. A gentleman called AB introduced himself and explained all the details for my rental. Great value for money and very good service. Storage are clean and easy to access. I would use them again if needed.

28 August 2025

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