Great customer service she was really helpful and kind. The storage is in Luton... so the doors are not the usual ones they flop open, even when locked.. doesn't feel as secure as usual as I usua... See more
Company replied
25 Brunswick Street, LU2 0HF Luton, GB
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Great customer service she was really helpful and kind. The storage is in Luton... so the doors are not the usual ones they flop open, even when locked.. doesn't feel as secure as usual as I usua... See more
Company replied
I was very impressed with the srvuce i got from all the staff especially chris.
Chris has always been helpful and ready to assist. Positive experience at Shurgard. Thank you
Our company has been renting an office for over 6 months now, and the girls at the office are brilliant, they are always so helpful and the customer service is excellent. We have never had any issues... See more
Written by the company
Written by the company

25 Brunswick Street, LU2 0HF, Luton, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
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I was very impressed with the srvuce i got from all the staff especially chris.
Chris has always been helpful and ready to assist. Positive experience at Shurgard. Thank you
The Staff is friendly and very helpful storage is clean and well organized
Really clean store super easy to use staff are lovely and helpful big shoutout to shanice for her help and service
Chris is a fantastic member of the team. Thankyou so much.
The staff was very helpful to locate the ideal locker available for my needs and to explain the whole process of accessing the unit via the app.
I will recommend people to use Shurgard, the stuff are professionals and helpful.
We've been using Shurgard in Luton for several years and the help that Chris and Shanice have given us when we visit is second to none.
The units are perfect for what we need them for and would highly recommend to people looking for a storage unit in a good central location for both Car, Van or Train visits
Great experience good efficient service , Chris from Luton storage was a great explaining everything about my storage and how to access it
I would like to thank Chris, Shanice, and Kaylie for helping us to make a smooth move through some tricky situations that we had. They were extremely helpful and supportive. Excellent customer service. Thanks.
Chris at the Luton depot was extremely patient and understood exactly what size unit was needed
Was shown around and the process of booking was simple and easy. The Staff are knowledgeable, helpful and polite
I had a really positive experience with Shurgard Luton. The staff were incredibly friendly and helpful from day one — they made the whole process easy and stress-free.
The facility itself is in a very central location, which made it super convenient for me, and access was always straightforward.
Pricing was also very reasonable compared to other options I looked into, with no hidden fees or surprises.
Would definitely recommend to anyone looking for reliable and accessible storage with great customer service.
Needed a storage space at last minute. Couldn’t have had a more positive experience. Very efficient and straight forward thanks
Our company has been renting an office for over 6 months now, and the girls at the office are brilliant, they are always so helpful and the customer service is excellent. We have never had any issues and would highly recomment Shurguard but I think the staff is what make it such a pleasure to be situated there.
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