Shurgard Self Storage - Farnborough Reviews 

68
•
TrustScore 5 out of 5

4.8

112 Hawley Lane, GU14 8JE Farnborough, GB

•

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Rated 5 out of 5 stars

Shurgard at Farnborough amazing they sorted out a problem for me within a few hours Sarita did everything right away getting back to me exactly as she promised I have been with Shurgard for severa... See more

Rated 5 out of 5 stars

We have been using these storage units here for 6 years now and have never had an issue. The staff have always been helpful and reliable. We recently needed to upgrade our storage unit and Sarita was... See more

Rated 5 out of 5 stars

My wife and I recently visited the reception area of the Farnborough site to close our account, as it was only meant to be a temporary measure back in January 2026 Now, in August 26 we decided... See more

Rated 5 out of 5 stars

Fantastic 5 Star Customer Service received from Sarita at the Farnborough branch. Beyond helpful. Answered all of our questions promptly and assisted us to ensure we had the correct storage. I woul... See more


Company details

  1. Self-Storage Facility
  2. also in
  3. Storage Facility
  4. Warehouse

About Shurgard Self Storage - Farnborough

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 112 Hawley Lane, GU14 8JE, Farnborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(68)

7,025 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarita - so helpful!

Sarita has been so helpful at the Farnborough branch. I was starting with knowledge of Shurgard facilities and I could not sing her praises enough. Would have been a very long day without her on site! Super grateful for the support before also.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, Chris the store manager is amazing.
He helped me and explained the whole process to me.
This is the type of service I wanted and need. Just wow. Chris thank you so much for all your help!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had reason to upgrade my storage from…

I had reason to upgrade my storage from 75 sq ft to 180 sq ft at Shurgard in Farnborough. Had an excellent experience making the change. A very lovely young lady in the office was extremely helpful and friendly and efficient, and did all the paperwork and explained how it all worked, including me changing my mind as to the size of cell I wanted at the last moment. I had planned to go to a 150 sq ft but then decided on a 180 sq ft cell instead. She even gave me a cup of coffee, after my hour of moving stuff! Once I had moved my stuff, she did the paperwork and I signed up. Thank you very much indeed for an excellent result, definitely 5*

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Supportive and friendly

The staff here are super friendly and go above and beyond to make sure you're happy with everything in the unit! If i could give more than 5 stars I definitely would

1 December 2025
Rated 5 out of 5 stars

This store manager Chris

This store manager Chris, is just amazing.
Can’t fault him at all. This guy is just tremendous and a great asset to the company.
This young man will go far in this world.
Keep up the great work and thank you again from the crazy sisters 😀

6 October 2025
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Staff is very friendly and helpful. The facility appears clean well organised.

4 September 2025
Rated 2 out of 5 stars

Stressful

Whilst the use of smartphone technology is very good and simple to use, I find it extremely frustrating to constantly have my phone in my hand in order to access different parts of the building especially when I have my hands full of heavy items! The booking process was quite stressful as it all had to be done via an app from a car park close to the building as it wasn’t manned and you can’t access the actual car park without having already rented your unit!

2 August 2025
Shurgard Self Storage - Farnborough logo

Reply from Shurgard Self Storage - Farnborough

Thank you for your feedback. We’re sorry to hear about your frustration regarding the recent changes to the introduction of the app. We understand that changes like these can be inconvenient. The app is intended to improve both security and convenience. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

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