Supplied wrong goods due to an incorrect image shown on internet page. However quick response and full refund including postage given, and allowed to keep goods. Would have been ***** if correct go... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more
I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more
I have ordered twice from Shulph (March and April 2023) and received order quickly and books as described in perfect condition. At the time of ordering all 12 books I purchased were cheaper at Shulph... See more
Company details
Written by the company
Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- orders@shulph.com
- shulphink.com
4.3
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
2 January 2024
Unprompted review
This is the second calendar I have…
This is the second calendar I have brought . Happy pictures each month of Women that Lunch . The delivery from ordering was good .
28 December 2023
Delighted with slippers great…
Delighted with slippers great communication value for money would definitely order from this company again *****
27 December 2023
Good price, fast delivery
Very good price, easy to navigate website, fast delivery. Would recommend!
28 November 2023
Excellence Right Here
Great Calendars
Great Prices
Supersonic Delivery
Excellent Service
27 November 2023
Prompt hassle free delivwru
The order was received within a couple of days of dispatch. Kept updated.
Items as described.
Would recommend
26 November 2023
Excellent!
The book was cheaper than elsewhere, sent promptly and well packaged. Couldn’t ask for more.
27 November 2023
Great value and speedy delivery
26 November 2023
Quick delivery Very well packed.
24 November 2023
Ordered two books, only one came
Ordered two books, only one arrived. When I chased it up it turned out that there had been a 'glitch' in the system. Given that only a small part of the postage was refunded it would have been cheaper for me to have ordered the one book elsewhere. They offered to refund more when I expressed disappointment but I declined as it's not really about the money. Really disappointing as this was just a waste of time, will be going elsewhere in future.
1 December 2023
Unprompted review
Order cancelled after five weeks
I ordered a calendar and paid for it on 21/10/23. I contacted them with a query and they advised me that the calendars were manufactured on demand. First I’d heard. They would contact me when they were ready. Then I received another email on the 24/11/23 saying the order was cancelled, without explanation. I got a refund on the 25/11/23. So they had my money for virtually five weeks with nothing to show for it. How much money do they have of ours without supplying anything? Very poor service. Hadn’t used them before, won’t use them again.
24 November 2023
Unprompted review
I would give this book seller 10 stars…
I would give this book seller 10 stars if I could. Excellent customer service. Book I ordered was lost in post and they replaced immediately and apologised for inconvenience. Would highly recommend using this company. I will certainly return.
9 November 2023
Unprompted review
Brilliant!
28 October 2023
Good product but poor delivery time…
Good product but poor delivery time with no tracking.
28 October 2023
Order arrived very quickly.
27 October 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.