I had a unique request to remove duplicate headings in my menu and cart drawer while keeping the design intact. The Shrine team guided me step-by-step, answered quickly, and ensured everything worked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Shrine Solutions Ltd is a leading company specializing in premium Shopify themes. They provide advanced, feature-rich themes designed to enhance the functionality and aesthetics of Shopify stores. Shrine Solutions focuses on offering high-quality, customizable themes that cater to various business needs, helping store owners create a professional and engaging online presence. Their themes are known for their flexibility, ease of use, and seamless integration with Shopify, making them a popular choice among e-commerce businesses looking to upgrade their online stores.
Contact info
Kosta kariotaki 23, 4170, Limassol, Cyprus
- +35799906555
- support@shrine.io
- shrinesolutions.com
Not only is the theme super advanced…
Not only is the theme super advanced and optimised for conversions, but their customer support team is top-notch. I had a few issues with custom scripts and built-in customisations, and their team got back with solutions in no time, let alone kept me updated along the way. Really impressed!
Without a doubt the best support team…
Without a doubt the best support team out there!
The shrine theme is actually so good
The shrine theme is actually so good, and I needed helped with fixing some things for my store and I reached out to their support, and they were so helpful and good and professional, 100% recommended!
Very responsive and professional…
Very responsive and professional customer service. They resolved my issue promptly and clearly.
Thank you!
GREAT
I absolutely love Shrine Solution's theme! The design is sleek, modern, and fully customizable, making it perfect for my website. The attention to detail is evident, and the theme offers everything I need to create a professional and visually appealing site.
What truly sets Shrine Solution apart is their exceptional after-purchase support. Their customer service is prompt, helpful, and goes above and beyond to ensure customer satisfaction. For example, when I needed a small customization for my site, their team responded within hours and made the changes exactly as I requested. It’s rare to find such reliable and attentive support.
I couldn’t be happier with both the product and the service!
Had an issues and they solved it in no…
Had an issues and they solved it in no time. Super responsive and professional. You can tell a great deal of care and concern goes into what they do. Super trustworthy operation. Thanks again
Absolutely great theme
Absolutely great theme, as well as top-notch customer service that always has the solution ready for pretty much all my concerns.
I 100% Recommend!
DO NOT BUY THIS - IT'S TOO GOOD!
DO NOT BUY - IT'S TOO GOOD!
The product itself is alright - it's made perfect when paired with other applications like GemPages, etc.
What makes this product truly good is the customer service - they are quick to respond and if you ever need help with custom customizations they will help you do that which is really really uncanny - not many companies do this!
The product is well worth the purchase and the value you get is a direct justification of the price.
Good theme And good customer service
Very quick and detailed response
Very quick and detailed response. Perfect customer service!
Amazing customer service
Amazing customer service. Ryan was fast - replied within minutes and helped solve my question. Very happy - cheers.
Super responsive support in every issue…
Super responsive support in every issue I have!!
A lot of build in tools, which is great!
Recommend !
Theme is crazy good!
Theme is crazy good! Add a few issues connecting initially but the customer service team was lightning quick and responded immediately!
very fast assistance!
Great responsive and kind support
bad experience + update & solution.
I have a super bad experience with Shrine, I found their template, bought it for 40% off. All of a sudden a few days later they increase the Black Friday deal to 50% off. Super unfair, misleading and feeling scammed. Will never buy again from them, will never tell a positive thing about them either to my network of business owners. I asked if they could make up for the difference and they didn't want to do that, the most sad and less caring customer service every. Pathetic way of doing business.
Update:
After 3 emails back and forth they have finally agreed to give me the 10% back. This was not about the money, more a matter of principle.
Thanks team Shrine for stepping up you game. Therefore I changed my 1 star review into 5 stars.
Really cool guys.
Really cool guys.
Support is very polite and understanding.
What I couldn't do myself, they did for me.
Special thanks to Charlotte from Artem
It's a good template to configure
It is very easy to configure, their support team is always on top. I wish they had a chat feature but overall it's very good.
SCAM, DO NOT BUY
SCAM: DO NOT BUY>
Bought a Theme, paid for it full.
IT stopped working, Shrine did not honor the License I previously purchased, made me purchase another License.
I have reported this to the Consumer protection division in Cyprus and New York,
Great customer support!
Awesome experience chatting with the customer support team and absolutely hands down one of the best theme options out there, even if you’ve got a low budget.

Reply from Shrine Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






